Delete Your Peacock Account Through Account Settings
To delete your Peacock account, log in to your account on a web browser, go to your account settings, and select the option to close or delete your account. Peacock will ask you to confirm the deletion and may offer you a chance to pause your subscription instead. Once you confirm, your account and all associated data will be removed.
The deletion process is permanent — you cannot recover a deleted account or any saved preferences, watchlist items, or viewing history. If you have an active paid subscription, canceling your account will end your access when ready, and Peacock will not issue refunds for any remaining subscription time.
If you signed up for Peacock through a third-party service like Apple, Google Play, or Amazon Prime Video, you may need to cancel through that service instead. Deleting your Peacock account does not automatically cancel a subscription billed through another platform.
Key Takeaways
- Log into Peacock on a web browser, navigate to account settings, and select the delete account option to remove your account permanently.
- Deleted accounts cannot be recovered, and all saved shows, watchlist items, and viewing history will be erased.
- If you have an active paid subscription, your access ends when ready upon deletion, and remaining subscription time is not refunded.
- Subscriptions billed through Apple, Google Play, or Amazon Prime Video must be canceled through those services, not through Peacock itself.
- If you only want to stop watching temporarily, pausing your subscription is an option Peacock offers before you delete your account.
Steps to Delete Your Account on a Computer
Open a web browser and go to peacocktv.com, then sign in with your email and password. Once logged in, look for a menu icon (usually three horizontal lines) or your profile icon in the top right corner of the screen and click it.
From the menu, select "Account" or "Settings." Look for an option labeled "Delete Account," "Close Account," or "Deactivate Account" — the exact wording varies. Click that option, and Peacock will display a confirmation screen explaining that deletion is permanent and will remove all your data.
Read the confirmation message carefully, then click the button to confirm deletion. Peacock may ask you to enter your password again as a final security step. Once you complete this step, your account is deleted and cannot be restored.
What Happens to Your Subscription When You Delete
If you have a free Peacock account, deletion removes your account when ready with no other steps needed. If you pay for Peacock Premium or Peacock Premium Plus, your subscription ends right away, and you lose access to all paid features.
Peacock does not refund unused subscription time when you delete your account. If your billing cycle renews in three days and you delete today, you will not receive a refund for those three days. To avoid this, cancel your subscription first, wait for your current billing period to end, and then delete your account if you want to remove it completely.
If you subscribed through a cable or streaming bundle (such as Comcast Xfinity or a package that includes Peacock), deleting your Peacock account does not cancel the bundle. You will need to contact your cable or bundle provider separately to make changes to that service.
Canceling a Subscription Billed Through Another Service
If you signed up for Peacock through Apple App Store, Google Play Store, or Amazon Prime Video Channels, your subscription is billed by that service, not by Peacock directly. Deleting your Peacock account will not cancel this subscription — you must cancel through the service that bills you.
For Apple: Open the Apple App Store app on your iPhone or iPad, tap your profile icon, select "Subscriptions," find Peacock, and tap "Cancel Subscription." On a Mac or computer, go to appleid.apple.com, sign in, select "Subscriptions," find Peacock, and click "Cancel."
For Google Play: Open the Google Play app on an Android phone or tablet, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find Peacock, and tap "Cancel subscription." On a computer, go to play.google.com, sign in, click your profile icon, select "Payments and subscriptions," then "Subscriptions," find Peacock, and click "Cancel subscription."
For Amazon Prime Video Channels: Go to amazon.com, sign in, go to "Your Account," select "Prime Video," then "Manage Your Prime Video," find Peacock, and click "Cancel Channel." You can also manage this through the Prime Video app on your device.
Pausing Your Account Instead of Deleting It
If you want to stop using Peacock temporarily but may return later, pausing your account is an option. When you pause, your subscription stops charging, but your account, watchlist, and viewing history remain saved. You can reactivate your account at any time without losing your data.
To pause your account, go to your account settings and look for a "Pause Subscription" or "Pause Account" option. Select it and choose how long you want to pause — usually Peacock offers options like 1 month, 3 months, or 6 months. When the pause period ends, your subscription will automatically resume unless you cancel it.
Pausing is useful if you are taking a break from streaming or want to reduce expenses temporarily. It avoids the permanent loss of your account data and preferences that comes with deletion.
What to Do If You Cannot Find the Delete Option
If you cannot locate the delete account option in your settings, try logging in on a different web browser or clearing your browser's cache and cookies, then logging in again. The delete option may not appear on the Peacock mobile app — you may need to use a computer or tablet web browser instead.
If the option still does not appear, contact Peacock customer support through the help section on the website. You can also look for a "Contact Us" link in your account settings. Peacock support can walk you through the deletion process or delete your account on your behalf if there is a technical issue.
Keep in mind that some account types — such as accounts created through a business or organizational subscription — may have different deletion procedures. If your account was set up through an employer or school, you may need to contact that organization's administrator to request account removal.
Frequently Asked Questions
Can I get a refund if I delete my account mid-subscription?
No. Peacock does not issue refunds for remaining subscription time when you delete your account. If you want to avoid losing money, cancel your subscription and wait for your current billing period to end before deleting your account.
Will deleting my Peacock account delete my cable or streaming bundle?
No. If Peacock is part of a cable package or streaming bundle, deleting your Peacock account only removes the Peacock portion. You must contact your cable or bundle provider separately to make changes to the full service.
Can I reactivate my account after I delete it?
No. Deleted accounts cannot be recovered. If you want to use Peacock again, you will need to create a new account from scratch. Your old watchlist and viewing history will not transfer to the new account.
What if I subscribed through my cable provider's app?
If Peacock came with your cable subscription, you cannot delete it through Peacock's website. Contact your cable provider directly to remove Peacock from your account or to cancel your entire service.
Do I need to delete my account if I just want to stop watching?
No. You can straightforward cancel your subscription without deleting your account. This keeps your account and preferences saved in case you want to return later, and it stops the charges when ready.