Turn off closed captions in the player controls

To turn off closed captions on Peacock, use the CC button in the video player. When you start playing any show or movie, look at the bottom right of the player window — you will see a row of icons. The CC button is among them. Click or tap it once to toggle captions off. The button will no longer be highlighted when captions are disabled.

On mobile devices (phone or tablet), the CC button may be hidden until you tap the player itself. Tap anywhere on the video to reveal the control bar, then look for the CC icon and tap it to turn captions off. The controls disappear after a few seconds of inactivity, so you may need to tap again if you do not see them right away.

If you are using a TV app or streaming device like Roku, Fire Stick, or Apple TV, the process is the same: navigate to the CC button using your remote and select it to toggle captions off. The exact position of the button varies slightly by device, but it is always in the bottom right area of the player.

Key Takeaways

  • The CC button in the video player's bottom right corner turns captions on and off with a single click or tap.
  • On phones and tablets, tap the video first to reveal the control bar if the CC button is not visible.
  • Turning off captions this way affects only the current video you are watching, not your account settings.
  • If captions are still appearing after you click CC, refresh the page or restart the app and try again.

Captions turn off per video, not permanently

When you click the CC button to turn off captions, that setting applies only to the video you are currently watching. If you start a different show or movie, captions may be on again by default. Peacock does not have an account-wide setting to keep captions off across all content.

This means you will need to turn off captions manually for each video if you prefer to watch without them. Some users find it helpful to turn them off at the start of each viewing session rather than waiting until they notice captions are on.

What to do if the CC button does not work

If clicking the CC button does not turn off captions, try refreshing the page or closing and reopening the Peacock app. Browser cache or temporary app glitches can prevent the button from responding. After refreshing, wait a few seconds for the player to fully load before clicking CC again.

If the problem continues, try logging out of your Peacock account and logging back in. This clears any temporary data that might be interfering with the player. On mobile, you can also try uninstalling and reinstalling the app, though this is rarely necessary.

Captions may be on by default for accessibility

Peacock turns on captions automatically for some users, particularly those who have enabled accessibility features on their device or account. If captions keep turning back on even after you turn them off, check your device's accessibility settings. On most phones and tablets, you can find these in Settings under Accessibility or Display.

You can also check Peacock's account settings by going to your profile menu and looking for subtitle or caption preferences. Not all account settings affect captions, but some Peacock features may interact with your device's accessibility choices.

Using captions in different Peacock apps

The CC button works the same way across Peacock's web browser, phone app, tablet app, and TV apps. The button location is always in the bottom right of the player, though the exact appearance may differ slightly depending on which device you are using.

If you switch between devices — for example, watching on your phone in the morning and on your TV in the evening — you will need to turn off captions separately on each device. Peacock does not sync caption preferences across devices.

Frequently Asked Questions

Why do captions turn back on when I start a new episode?

Peacock resets caption settings for each new video. If you are binge-watching a series, you will need to turn off captions at the start of each episode. This is by design and cannot be changed through account settings.

Can I turn off captions for all Peacock content at once?

No. Peacock does not offer an account-wide setting to disable captions permanently. You must turn them off manually for each video using the CC button in the player.

Does turning off captions affect other users on my account?

No. Caption settings are tied to the video you are watching, not to your profile or account. Other people using your Peacock account will see captions on by default when they start watching.

What if I want captions on some videos but not others?

Use the CC button to toggle captions on or off for each video individually. There is no way to set different defaults for different types of content, so you will adjust captions as needed for each show or movie.

Are there different caption styles I can choose?

Peacock does not offer caption customization options like font size, color, or background. You can only turn captions on or off. If you need larger or styled captions, check your device's accessibility settings, which may override Peacock's default caption appearance.