Turning Off Closed Captioning in Peacock
To turn off closed captioning on Peacock, open the show or movie you're watching, then tap or click the CC icon in the player controls at the bottom right of the screen. A menu will appear showing caption options — select "Off" to disable captions when ready. The change takes effect right away, and Peacock will remember your preference for future viewing on that same device.
If you don't see the CC icon in your player controls, move your mouse over the video (on a computer) or tap the screen (on a phone or tablet) to make the controls appear. The icon looks like a small box with "CC" inside it, usually positioned near the volume and fullscreen buttons.
Key Takeaways
- The CC button appears in the bottom-right corner of the video player and opens a menu where you can select "Off" to disable captions.
- On computers, you may need to move your mouse over the video to reveal the player controls; on mobile devices, tap the screen.
- Peacock saves your caption preference on each device, so you won't have to turn off captions every time you watch.
- If captions are still showing after you select "Off", try refreshing the page or closing and reopening the app.
Finding the CC Button on Different Devices
On a computer or laptop, hover your mouse over the video while it's playing. The player controls will fade in at the bottom of the screen. Look for the CC icon on the right side, between the volume control and the fullscreen button. Click it once to open the caption menu.
On a phone or tablet, tap anywhere on the video screen while it's playing to reveal the controls. The CC icon will appear in the bottom-right corner. Tap it to see your caption options. If the controls disappear before you can tap the icon, tap the screen again to bring them back.
Selecting "Off" from the Caption Menu
Once you click or tap the CC icon, a small menu will pop up showing different caption options. You'll see choices like "Off," "English," or other languages depending on what's available for that show or movie. Click or tap "Off" to disable captions completely.
The menu will close automatically after you make your selection, and captions will stop appearing on the screen. If captions are still visible, wait a few seconds — sometimes there's a slight delay before the change takes effect.
Captions Turn Back On Unexpectedly
Peacock remembers your caption setting for each device you use, but only for that specific device. If you watch on your phone and turn off captions, then switch to your computer, captions might be on by default on the computer. You'll need to turn them off separately on each device.
If captions keep turning back on even after you've selected "Off," try closing the Peacock app completely and reopening it, or refreshing the page if you're using a web browser. Sometimes the app needs to reload to register your preference.
Caption Options Beyond "Off"
The caption menu on Peacock typically shows "Off" as the first option, followed by available languages. Most shows and movies on Peacock offer English captions, and some offer Spanish or other languages. Select whichever language you prefer, or "Off" if you don't want captions at all.
Not every show or movie has captions available. If the CC icon is grayed out or doesn't appear, that content doesn't have captions. Peacock is gradually adding captions to more titles, so a show without captions today might have them in the future.
Troubleshooting When Captions Won't Turn Off
If you've clicked "Off" but captions are still showing, first check that you actually selected "Off" from the menu — sometimes the menu closes too quickly to confirm. Open the CC menu again and look for a checkmark or highlight next to "Off" to verify it's selected.
If "Off" is already selected but captions persist, try these steps in order: pause the video and resume it, refresh your browser page (or close and reopen the app on mobile), or sign out of Peacock and sign back in. If the problem continues on one device, try watching on a different device to see if the issue is specific to that hardware.
Frequently Asked Questions
Will turning off captions on my phone turn them off on my TV too?
No. Peacock saves your caption preference separately for each device. If you turn off captions on your phone, they may still be on when you watch on your TV, computer, or another device. You'll need to turn them off on each device individually.
Can I change the size or color of captions instead of turning them off?
Peacock's caption menu only offers language choices and an "Off" option — it doesn't include settings to resize or recolor captions. If you want to adjust caption appearance, you may be able to do so through your device's accessibility settings, depending on whether you're using a phone, computer, or streaming device.
Why does the CC button sometimes look grayed out?
A grayed-out CC button means that particular show or movie doesn't have captions available. Peacock is adding captions to more content over time, so a title without captions now may have them later. You can still watch without captions by selecting content that does have the CC button active.
Do I have to turn off captions every time I start a new episode?
No. Once you turn off captions on a device, Peacock remembers that choice for future videos on that same device. You won't have to disable captions again unless you change your preference or clear your app data.
What if I accidentally turn captions back on — how do I turn them off again?
straightforward tap or click the CC icon again and select "Off" from the menu, just as you did the first time. The process is the same every time, and takes only a few seconds.