Turn off subtitles in three steps

Open Peacock and start playing any show or movie. While the video is playing, look for the closed captioning icon — it looks like a rectangle with lines inside it, usually in the bottom right corner of the player. Click or tap that icon once to turn subtitles off. The icon will change appearance (often becoming greyed out or showing an X) to confirm subtitles are now disabled.

If you do not see the icon when ready, move your mouse or tap the screen to bring up the player controls. The closed captioning button appears with the other playback controls like volume and fullscreen. On mobile devices, the icon may be in a slightly different position, but it follows the same rule: tap it once to toggle subtitles off.

Your choice applies only to that single video. If you watch something else on Peacock, subtitles will return to whatever your account default is set to. To change the default so subtitles stay off across all content, you need to adjust your account settings instead of just the player controls.

Key Takeaways

  • The closed captioning button is a rectangle with lines inside it, located in the bottom right of the video player.
  • Click or tap the closed captioning icon once during playback to turn subtitles off for that video only.
  • Toggling subtitles off in the player does not change your account default — the next video you watch may have subtitles on again.
  • To keep subtitles off by default across all videos, change your account settings through your profile menu instead.

Change your account default so subtitles stay off

If you want subtitles off for everything you watch, not just one video, go to your account settings. Click your profile icon in the top right corner of the Peacock home page, then select "Account Settings" from the dropdown menu.

Look for a section labeled "Playback" or "Video Preferences" — the exact name varies depending on whether you are on a web browser or mobile app. Inside that section, find the closed captioning or subtitle option and set it to "Off." Save your changes. From that point forward, any new video you start will play without subtitles unless you manually turn them on using the player icon.

This setting is tied to your Peacock account, not to a specific device. If you log into Peacock on a different phone, tablet, or computer, subtitles will still be off by default because the preference is stored in your account, not on the device itself.

Why subtitles might turn back on

Even after you turn subtitles off, they may reappear if your device has accessibility settings that override streaming apps. On some phones and tablets, system-level closed captioning settings can force subtitles on across all apps, including Peacock. Check your device's accessibility menu if subtitles keep coming back despite turning them off in both the player and your Peacock account settings.

On smart TVs, the TV's own closed captioning setting may override Peacock's player controls. Look in your TV remote's menu for a "Captions" or "CC" button, or check the TV's settings menu under accessibility or picture options. Turning off captions at the TV level usually stops them from appearing in Peacock and other streaming apps.

Subtitles on different Peacock devices

The closed captioning button location stays consistent across most devices — bottom right of the player — but the exact appearance changes slightly. On a web browser, it is a small icon you click. On the Peacock mobile app for iPhone or Android, it is the same icon but you tap it. On Roku, Apple TV, Fire Stick, or other streaming devices, you may need to press a button on your remote to bring up the player controls first, then navigate to the closed captioning option using arrow keys.

If you cannot find the closed captioning button on a streaming device, check whether your TV remote has a dedicated CC or Captions button. Pressing that button often controls captions across all apps, including Peacock. Some older streaming devices do not support closed captioning controls within the Peacock app itself, so the TV remote becomes your only option.

Troubleshooting when the button does not work

If you click the closed captioning icon and nothing happens, try refreshing the page or restarting the app. Close Peacock completely and open it again, then start a new video. Sometimes the player controls do not respond until the app reloads.

If subtitles still will not turn off, log out of your Peacock account and log back in. This refreshes your account settings and can clear up glitches where the player ignores your closed captioning preference. After logging back in, go to Account Settings again and confirm that closed captioning is set to "Off."

On streaming devices like Roku or Fire Stick, an outdated app version can cause the closed captioning button to malfunction. Check your device's app store to see if a Peacock update is available. Updating the app often fixes player control issues, including problems with the closed captioning toggle.

Frequently Asked Questions

Do I have to turn off subtitles every time I watch something?

No. If you change your account default in settings, subtitles will stay off for all new videos. You only need to toggle the player button each time if you have not changed your account default and want subtitles off for just that one video.

Will turning off subtitles affect other people who use my Peacock account?

Yes. The account default applies to anyone who logs into that Peacock account, on any device. If someone else in your household uses the same account and prefers subtitles on, they will need to turn them on manually for each video, or you can create a separate profile within the account with different settings.

Can I turn off subtitles for just one profile on a shared account?

Yes. Peacock allows multiple profiles under one account. Each profile can have its own closed captioning default. Create a separate profile for yourself, go to that profile's settings, and turn off subtitles there. Other people using different profiles on the same account can keep their own preferences.

What if my TV is showing captions even though Peacock has them turned off?

Your TV's own closed captioning setting is overriding Peacock. Look for a CC or Captions button on your TV remote, or go into your TV's settings menu under accessibility or picture options and turn off captions there. Once the TV-level setting is off, Peacock's player controls will work as expected.