Cancel Peacock through your account settings

The fastest way to unsubscribe from Peacock is to go into your account settings on the Peacock website or app and cancel directly. You do not need to call anyone or wait on hold. The cancellation takes effect when ready, though you keep access through the end of your current billing period.

On the web, sign in to your Peacock account, click your profile icon in the top right corner, select Account, then find the subscription section. Look for a button that says Manage Subscription or Cancel Subscription — the exact wording varies depending on your account type. Click it, confirm that you want to cancel, and you are done.

On the Peacock app for phone or tablet, the path is similar: tap your profile icon, go to Account Settings, find Subscription, and select the cancel option. The app may ask you why you are cancelling — you can skip that question if you want.

Key Takeaways

  • You can cancel Peacock through your account settings on the website or app without calling customer service.
  • Your subscription remains active through the end of your current billing period even after you cancel.
  • If you signed up through a third-party platform like Apple, Google Play, or Amazon, you may need to cancel through that platform instead of Peacock directly.
  • Peacock does not charge a cancellation fee, and you can resubscribe at any time.
  • If you cannot find the cancel button in your account settings, contact Peacock support through the help section of the app or website.

Cancel through Apple, Google Play, or Amazon if you signed up there

If you subscribed to Peacock through Apple (on iPhone or iPad), Google Play (on Android), or Amazon Prime Video, you must cancel through that platform, not through Peacock itself. Peacock's cancel button may not work for these accounts because the third party handles the billing.

For Apple: Open the Settings app, tap your name at the top, select Subscriptions, find Peacock, and tap Cancel Subscription. For Google Play: Open the Google Play app, tap your profile icon, go to Payments and subscriptions, select Subscriptions, find Peacock, and tap Cancel subscription. For Amazon Prime Video: Go to your Prime Video account settings, find Manage Your Prime Video Membership, and select the option to cancel the Peacock add-on.

What happens after you cancel

Once you cancel, Peacock stops charging you at the end of your current billing cycle. You keep full access to the service until that date arrives. After your billing period ends, you lose access to paid content, though Peacock's free tier (with ads) remains available if you want to keep watching.

Your account and viewing history stay saved. If you resubscribe later, you can pick up where you left off. Peacock does not delete your profile or charge you a reactivation fee.

Cancel a free trial before it converts to paid

If you are on a free trial, you need to cancel before the trial period ends or Peacock will charge you for a paid subscription. The trial length varies — some are seven days, others are longer — so check your confirmation email or account settings to see your exact end date.

The cancellation process is the same: go to your account settings and select cancel. Once you do, you lose access when ready (not at the end of the trial), so cancel only when you are sure you do not want to keep watching. You can always sign up for another free trial later if one is still being offered.

Contact Peacock support if you cannot cancel

If the cancel button does not appear in your account settings, or if you get an error message when you try to cancel, contact Peacock support. Open the Peacock app or website, go to the Help section, and look for Contact Us. You can submit a message describing the problem, and support will respond within a few hours to a day.

Have your account email address and the date you signed up ready when you contact them. If you signed up through a third party and are having trouble, let support know which platform you used — they can sometimes cancel on your behalf or walk you through the third-party cancellation process.

Frequently Asked Questions

Will I get a refund if I cancel mid-billing cycle?

No. Peacock does not refund partial months. You keep access through the end of your current billing period, but you do not get money back for the days remaining after you cancel. To avoid paying for a month you do not use, cancel a few days before your next billing date.

Can I pause my subscription instead of cancelling?

Peacock does not offer a pause feature. You either stay subscribed or cancel. If you want to stop paying temporarily, cancel now and resubscribe when you are ready to watch again.

What if I signed up through my cable or phone provider?

If Peacock came as part of a bundle with your cable, internet, or phone service, you cannot cancel it through Peacock itself. Contact your provider's customer service and ask them to remove the Peacock add-on from your account. They handle the billing and the cancellation.

Do I lose my saved shows and watchlist when I cancel?

Your watchlist and viewing history stay saved to your account. If you resubscribe later, everything is still there. You just cannot watch paid content while your subscription is inactive.