What upgrading your Peacock account means

Peacock offers three account tiers: a free version with ads, Premium with ads removed and offline downloads, and Premium Plus with everything Premium includes plus the ability to watch on four screens at once. Upgrading means moving from free to one of the paid tiers, or from Premium to Premium Plus. You do this through your account settings on the Peacock app or website — there is no separate process or approval process.

The upgrade takes effect when ready once you confirm your payment method and billing address. You will not lose any saved shows, watchlist items, or viewing history when you upgrade.

Key Takeaways

  • Upgrades happen in your account settings under "Manage Your Plan" on either the Peacock app or website.
  • Premium costs around $6 per month with ads or $12 per month without ads; Premium Plus costs around $19 per month with ads or $20 per month without ads, though prices vary by region and promotional offers.
  • You can upgrade or downgrade your plan at any time, and changes take effect when ready.
  • Your payment method must be valid and current for the upgrade to process; if payment fails, Peacock will notify you by email.

How to upgrade on the Peacock website

Go to peacocktv.com and sign in with your email and password. Click your profile icon in the top right corner, then select "Account" from the dropdown menu. Look for the section labeled "Manage Your Plan" or "Your Plan."

You will see your current plan displayed with an "Upgrade" or "Change Plan" button next to it. Click that button to see the available tiers. Select the plan you want — Premium or Premium Plus — and choose whether you want the version with ads or without ads. Review the price and billing frequency, then click "Upgrade" to confirm.

Peacock will ask you to confirm your payment method. If you need to add a new credit card or update an existing one, you can do that on this screen. Once you submit, the upgrade is complete and your new plan is active when ready.

How to upgrade on the Peacock app

Open the Peacock app on your phone, tablet, or streaming device and sign in. Tap your profile icon, usually located in the top left or bottom right corner depending on your device. Select "Account" or "Settings."

Find "Manage Your Plan" or "Your Plan" and tap it. You will see your current plan and an option to upgrade. Tap "Upgrade" or "Change Plan," then select the tier you want. Choose your ad preference and confirm your payment method. Tap "Upgrade" to complete the transaction.

The process is the same across phones, tablets, and streaming devices like Roku, Apple TV, or Fire Stick, though the exact location of the profile icon may differ slightly.

What payment methods Peacock accepts

Peacock takes Visa, Mastercard, American Express, and Discover credit and debit cards. You can also pay through your Google Play account if you signed up through the Google Play Store, or through your Apple ID if you signed up through the Apple App Store. Some regions also support PayPal.

Your billing address must match the address on file with your payment method. If Peacock declines your payment, check that your card has not expired and that your billing address is current. You will receive an email notification if a payment fails, and you have a grace period to update your payment method before your account is paused.

Downgrading or canceling your plan

You can downgrade from Premium Plus to Premium, or from either paid plan to the free tier, using the same "Manage Your Plan" section where you upgraded. Select the lower tier and confirm. The downgrade takes effect at the end of your current billing cycle, not when ready — you will keep your paid features until your next billing date.

If you want to cancel entirely and return to the free plan, follow the same steps and select "Free" as your plan. You will not be charged again, but your account will remain active with the free tier's features and ads.

Promotional offers and billing cycles

Peacock frequently runs promotions that reduce the first month or first few months of a paid plan. If you see a promotional price during upgrade, that price applies only to the promotional period — your regular price begins on the next billing cycle. The email confirmation of your upgrade will show both the promotional price and the regular price so you know what to expect.

Your billing date is the same day each month that you upgraded. If you upgrade on the 15th, you will be billed on the 15th of every month. If you upgrade on the 31st of a month with 31 days, your next billing date will be the last day of months with fewer days.

Troubleshooting upgrade problems

If your upgrade does not go through, the most common reason is a declined payment. Check that your card is not expired, that you have not exceeded your credit limit, and that your billing address matches your card issuer's records. Try again with the same card, or add a different payment method.

If you see an error message or the upgrade button does not appear, try signing out and signing back in, or clearing your browser cache if you are on the website. If you are using the app, try closing it completely and reopening it. If the problem persists, contact Peacock support through the "Help" section in your account settings — they can see your account status and tell you whether there is a technical issue or a problem with your payment method.

Frequently Asked Questions

Can I upgrade mid-month without losing money?

Yes. Your upgrade takes effect when ready, and you are charged a prorated amount for the remainder of your current billing cycle. For example, if you upgrade 15 days into a 30-day cycle, you pay half the monthly price for the upgrade. Your next full charge is on your regular billing date.

What happens to my shows and watchlist when I upgrade?

Nothing changes. Your saved shows, watchlist, viewing history, and bookmarks stay exactly as they are. Upgrading only changes your plan features — it does not affect your account data.

Can I upgrade on a TV or streaming device?

You can view your plan and see upgrade options on most TV apps, but the actual payment step often requires you to complete the upgrade on the website or mobile app for security reasons. Start the upgrade on your TV, and Peacock will direct you to finish it on another device.

What if I want Premium without ads instead of Premium with ads?

When you select your plan during upgrade, you will see both options side by side with their prices. Choose the ad-free version and confirm. You can switch between ad and ad-free versions of the same tier anytime through "Manage Your Plan."

How do I know my upgrade went through?

You will see your new plan displayed in the "Manage Your Plan" section when ready after upgrade, and Peacock will send a confirmation email to the address on your account. Your new features are active right away — you can test them by trying to read a show offline or opening a second stream if you upgraded to Premium Plus.