Cancel Peacock directly through your account settings

You cancel Peacock the same way you would cancel most streaming services: by logging into your account and turning off the subscription. The process takes about two minutes and you can do it on any device where you can access your Peacock account—phone, tablet, or computer.

Log in to Peacock.com or open the Peacock app. Go to your account settings (usually found by tapping your profile icon in the top right corner). Look for a section labeled "Subscription" or "Billing." You will see your current plan and a button or link that says "Manage Subscription" or "Cancel Subscription." Click or tap that option, and Peacock will walk you through a brief confirmation screen asking why you are canceling. You do not have to answer that question—it is optional. Confirm the cancellation, and your subscription will end.

Key Takeaways

  • You cancel Peacock through your account settings on Peacock.com or the app, not by contacting customer service.
  • Your access ends when ready after you confirm cancellation, even if you have paid through the end of the month.
  • If you signed up through a third-party service like Apple, Google Play, or Amazon Prime Video, you must cancel through that service instead of through Peacock directly.
  • Peacock does not charge a cancellation fee, and you will not be refunded for the remainder of your billing period.
  • You can reactivate your subscription at any time by logging back in and selecting a plan.

When your access ends after cancellation

Your Peacock account closes when ready after you confirm the cancellation. You will lose access to all content right away, even if your billing cycle is not finished. For example, if you paid for a monthly subscription on the 15th and cancel on the 20th, you will not be able to watch anything after you hit that cancel button—you will not get a refund for the unused days.

If you want to keep watching until the end of your paid period, do not cancel yet. Instead, wait until a few days before your next billing date. That way you will have used the full month you paid for, and then you can cancel before you are charged again.

Canceling if you signed up through Apple, Google, or Amazon

If you created your Peacock account through Apple App Store, Google Play, or Amazon Prime Video, you cannot cancel through Peacock's website or app. You have to cancel through the service you signed up with, because that service is handling your billing.

For Apple: Open the Settings app on your iPhone or iPad, tap your name at the top, select "Subscriptions," find Peacock, and tap "Cancel Subscription."

For Google Play: Open the Google Play app on your Android phone, tap your profile icon, go to "Manage subscriptions," select Peacock, and tap "Cancel subscription."

For Amazon Prime Video: Go to Amazon.com, sign in, go to "Your Account," select "Prime Video Settings," find Peacock under "Your Subscriptions," and click "Cancel Subscription."

If you are not sure which service you signed up through, try logging into Peacock.com directly. If it tells you that you need to manage your subscription through a third party, that is your answer.

What happens to your account after you cancel

Your Peacock account itself does not disappear. Your login and profile information stay in Peacock's system, so if you decide to come back later, you can log in with the same email and password and restart a subscription without creating a new account. Your watch history and saved shows will still be there.

Peacock will not send you a cancellation confirmation email, though some third-party services (like Apple or Amazon) will send one on their end. If you want proof that you canceled, take a screenshot of the confirmation screen before you close it.

Reactivating your subscription later

You can restart your Peacock subscription whenever you want. Log back into your account, choose a plan (free, Premium, or Premium Plus), and your access will resume when ready. If you had a free account before, you can go back to free. If you had a paid plan, you can choose the same plan or switch to a different one.

Peacock does not charge a penalty for canceling and restarting. You will straightforward be billed on whatever schedule you choose when you reactivate.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No. Peacock does not refund unused portions of your subscription. Once you cancel, your access ends when ready, even if you have paid through the end of the month. If you want to avoid losing money, cancel a few days before your next billing date.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you think you might come back, canceling is fine—you can restart whenever you want without penalty.

What if I signed up for a free trial and want to cancel before it ends?

Cancel the same way you would cancel a paid subscription: through your account settings. If you cancel before the trial ends, your access will stop when ready and you will not be charged. If you do nothing and let the trial expire, Peacock will begin charging you for a paid plan.

Do I need to contact Peacock customer service to cancel?

No. You can cancel entirely through your account settings without talking to anyone. Peacock does not require you to call or email to cancel, and there is no cancellation fee.

What if I cannot find the cancel button in my account settings?

Make sure you are logged into the correct account—the one you used to sign up. If you signed up through Apple, Google, or Amazon, you need to cancel through that service, not through Peacock directly. If you are still stuck, you can contact Peacock support through the help section of the app or website, but the self-service option should work for most people.