Cancel Peacock directly through your account settings

You can cancel Peacock by logging into your account on the Peacock website or app and going to your account settings. Look for a section labeled "Subscription" or "Manage Subscription"—the exact name varies slightly depending on whether you're on a phone, tablet, or computer. Select the option to cancel, and Peacock will ask you to confirm. Your access ends at the end of your current billing cycle, not when ready.

If you signed up through Peacock's own website using a credit card or debit card, this method works directly. You won't need to contact customer support unless something goes wrong during the cancellation process.

Key Takeaways

  • Log into your Peacock account, find the Subscription section in settings, and select Cancel Subscription to end your membership through Peacock's website or app.
  • Your access continues until the end of your current billing period—cancellation does not cut off your service when ready.
  • If you subscribed through a third-party service like Apple, Google Play, or Amazon Prime Video, you must cancel through that service instead, not through Peacock.
  • Peacock does not charge a cancellation fee, but you lose access to all content once your billing cycle ends.
  • Contact Peacock support if you cannot find the cancellation option or if your account was compromised.

Cancel a subscription you bought through Apple, Google, or Amazon

If you signed up for Peacock through Apple App Store, Google Play, or Amazon Prime Video, you must cancel through that service, not through Peacock itself. Peacock cannot process the cancellation on its end—the third-party service controls your billing.

For Apple: Open Settings on your iPhone or iPad, tap your name at the top, select Subscriptions, find Peacock, and tap Cancel Subscription. On a Mac, open System Settings, click your name, select Subscriptions, find Peacock, and click Edit or Remove.

For Google Play: Open the Google Play app on your Android phone, tap your profile icon in the top right, select Subscriptions, find Peacock, and tap Cancel Subscription.

For Amazon Prime Video: Go to Your Account on Amazon, select Memberships and Subscriptions, find Peacock, and click Cancel Subscription.

What happens after you cancel

Once you cancel, you keep access to Peacock content through the end of your current billing cycle. If your billing date is the 15th of the month and you cancel on the 5th, you can still watch until the 15th. After that date, your account becomes inactive and you cannot stream anything.

Peacock does not refund unused portions of your subscription. If you paid for a month and cancel halfway through, you do not receive a partial refund. This is standard across most streaming services.

If you change your mind after canceling, you can reactivate your subscription by logging back in and selecting a plan. You will not lose any saved preferences, watchlist items, or viewing history.

Find the Subscription section if you cannot locate it

The cancellation option is always in your account settings, but the path to it differs slightly between devices. On the Peacock website, click the profile icon in the top right corner, then select Account Settings. Look for a section called Subscription, Plan, or Manage Your Plan.

On the Peacock app for iPhone or iPad, tap the profile icon at the bottom right, then tap Account. Scroll down to find Subscription or Manage Subscription. On Android, the layout is similar—tap your profile icon and look for Account or Settings, then Subscription.

If you still cannot find it, Peacock's support page has screenshots for each device type. You can also contact Peacock support through the Help section in your account, and they can walk you through the steps or cancel on your behalf.

Reasons your cancellation might not go through

If you see an error message when trying to cancel, the most common cause is a problem with your payment method. If your credit card expired or was reported as lost, your account may be locked until the payment issue is resolved. Update your payment method in the Subscription section and try canceling again.

Another reason cancellation can fail is if your account was compromised or if someone else is using it. If you do not recognize recent activity, change your password when ready before attempting to cancel. If you suspect fraud, contact Peacock support and explain the situation—they can help find your account and process the cancellation.

Occasionally, the Peacock website or app has temporary technical issues that prevent cancellation. Try again in a few hours, or use a different device. If the problem persists after 24 hours, reach out to Peacock support.

Contact Peacock support if you need help

Peacock offers support through its Help Center on the website and within the app. You can search for answers to common questions, or you can submit a message to the support team. Response times vary, but Peacock typically replies within 24 to 48 hours.

You can also cancel by contacting support directly and asking them to process the cancellation for you. This is useful if you cannot access your account or if you have already tried canceling and encountered an error. Have your account email address ready when you reach out.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. Peacock does not issue refunds for unused portions of your subscription. Once you cancel, you keep access until the end of your current billing cycle, but you cannot get money back for the days remaining.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause feature. Your options are to keep your subscription active or cancel it. If you want to stop paying temporarily, cancellation is the only way. You can reactivate whenever you want by signing back in and choosing a plan.

What if I cancel but my credit card is still being charged?

Contact Peacock support when ready and provide proof of your cancellation. If charges continue after you canceled, the support team can investigate and issue a refund for unauthorized charges. Keep screenshots of your cancellation confirmation if possible.

Will I lose my watchlist and saved shows if I cancel?

Your watchlist and viewing history stay saved to your account. If you reactivate your subscription later, everything will still be there. You only lose the ability to stream content while your subscription is inactive.

How do I cancel if I forgot my password?

Use the "Forgot Password" link on the Peacock login page to reset it. Once you regain access to your account, follow the normal cancellation steps. If you cannot reset your password, contact Peacock support with your account email address and they can help you regain access.