Turn off closed captions in the playback controls

The fastest way to turn off closed captions on Peacock is through the playback controls at the bottom of the video player. When you start watching, move your mouse over the video (or tap the screen on a mobile device) to reveal the control bar. On the right side of that bar, you'll see a CC button — it looks like two white brackets or a speech bubble with "CC" inside.

Click or tap that CC button once to toggle captions off. The button will no longer be highlighted or active when captions are disabled. If you turn them back on later in the same video, click the CC button again. This setting applies only to that single video — when you start a different show or movie, captions will return to whatever your account default is set to.

Key Takeaways

  • The CC button in the video player's bottom-right corner turns captions on and off for the current video only.
  • You can change your account-wide caption preference in Settings so captions stay off across all content unless you manually turn them on.
  • On phones and tablets, swipe up from the bottom of the screen to reveal the playback controls if the CC button is not visible.
  • Peacock remembers your last choice within a single video, so pausing and resuming will keep captions in the same state you left them.

Change your default caption setting in account settings

If you find yourself turning off captions every time you watch, you can change your account default so captions start in the off position. On a web browser, click your profile icon in the top right corner and select Account Settings. Scroll down to the Playback section and look for the Closed Captions option.

You'll see a dropdown menu with options like "On," "Off," or "Auto" (which uses your device's accessibility settings). Choose Off to make captions disabled by default across all shows and movies. Save your changes, and the next time you watch anything on Peacock, captions will be off unless you manually turn them on using the CC button.

Where to find captions on different devices

On phones and tablets, the playback controls work the same way but may be hidden by default. Tap anywhere on the video to bring up the control bar at the bottom. If you don't see the CC button when ready, look for a settings icon (three dots or a gear) on the right side of the controls — tap that and you should see caption options there.

On smart TVs and streaming devices like Roku, Apple TV, or Fire Stick, use your remote to navigate to the CC button in the playback bar. The exact position varies slightly by device, but it's always in the bottom-right area of the player. Some TV remotes have an accessibility button that can also control captions — check your device's manual if the standard method doesn't work.

Captions stay off only for that video

It's important to understand that turning off captions using the CC button only affects the video you're currently watching. Once you finish that episode or movie and start something else, Peacock will revert to your account default setting. If your account default is "On," captions will be on for the next video unless you turn them off again.

This is why changing your account default in Settings is useful if you rarely want captions. That way, you won't have to turn them off repeatedly. You can always turn them on for a specific video by clicking the CC button if you need them for that particular show or movie.

What to do if the CC button is not responding

If clicking the CC button doesn't seem to work, first check that you're clicking the actual CC icon and not another button nearby. The CC button is always on the far right of the playback controls, next to or near the fullscreen button. If you're on a mobile device, make sure the screen is fully unlocked and responsive — sometimes the touch controls need a moment to register.

If the button still doesn't respond, try refreshing the page or closing and reopening the Peacock app. Occasionally a playback glitch can prevent the controls from working properly. If the problem persists across multiple videos, sign out of your account, clear your browser cache or app data, and sign back in. This usually resolves any temporary playback issues.

Captions and audio description are separate controls

Peacock offers both closed captions (text of dialogue and sound effects) and audio description (a narrator describing what's happening on screen). These are two different accessibility features with separate controls. The CC button controls captions only. If you're looking to turn off audio description instead, look for an AD or audio description button in the playback controls — it's usually near the CC button.

Some content on Peacock may have captions available but not audio description, or vice versa. If a button appears grayed out or inactive, that feature straightforward isn't available for that particular video. You can still use whichever features are available for that content.

Frequently Asked Questions

Will turning off captions affect other people watching on my account?

No. Your account default setting applies to anyone who logs in with your account, but each person can override it by using the CC button on individual videos. If someone else in your household prefers captions on, they can turn them on for their viewing without changing your account settings.

Can I turn off captions for just one show but keep them on for others?

Yes. Use the CC button to turn captions off for that specific video. When you start a different show, captions will return to your account default. You don't need to change your overall settings — just toggle the CC button as needed for each video.

Why do captions sometimes appear in a different language?

Peacock pulls captions from the content's available language options. If you're seeing captions in the wrong language, click the CC button to open caption settings (if available for that video) and select your preferred language. Not all videos offer multiple caption languages.

Do I need to turn off captions in settings if I only watch one show?

No. If you're only watching one show at a time, using the CC button to turn captions off is simpler than changing your account settings. Change your account default only if you watch multiple different shows or movies and want captions off for most of them.