The quickest way to disable captions

To turn off closed captions on Peacock, press the CC button on your remote or player controls while a show or movie is playing. On most devices, this button appears in the bottom right corner of the video player. One press toggles captions off; pressing it again turns them back on.

If you do not see a CC button, look for a settings icon (usually three dots or lines) in the player controls, select it, and choose Captions or Subtitles from the menu. You can then select Off to disable them.

The caption setting applies only to the video you are currently watching. If you start a different show or movie, captions may turn back on if that is your account default. You can change your default caption preference in your account settings so captions stay off across all content.

Key Takeaways

  • Press the CC button on your remote while a video plays to toggle captions off when ready.
  • If there is no CC button visible, open the player menu (three dots or lines icon) and select Captions, then choose Off.
  • Turning captions off for one video does not affect other videos — each title remembers its own setting.
  • You can set captions to stay off by default in your Peacock account settings under Preferences or Accessibility.

Finding the CC button on different devices

The location of the CC button varies depending on what device you use to watch Peacock. On a web browser, the button sits in the bottom right corner of the video player, next to the volume and fullscreen controls. On a phone or tablet, swipe up on the video to reveal the player controls, and the CC button appears in the same bottom right area.

On a smart TV or streaming device (Roku, Apple TV, Fire Stick, Chromecast), use your remote to navigate to the player controls at the bottom of the screen. The CC button is usually the fourth or fifth icon from the left. If the controls disappear, press any button on your remote to bring them back.

Some older remotes or third-party remotes may not have a dedicated CC button. In that case, use the arrow buttons to highlight the settings icon (three dots) in the player, press select or enter, and navigate to Captions.

Using the player menu instead

If you cannot find or use the CC button, the player menu offers the same control. While a video is playing, look for the three-dot menu icon or settings gear icon in the player controls. Click or tap it to open a dropdown menu.

From this menu, select Captions, Subtitles, or Audio and Captions depending on your device. A submenu will appear with options like Off, English, Spanish, and other languages. Select Off to disable captions for that video.

This method works the same way on all devices — web, mobile, and TV. The menu names may vary slightly, but the captions control is always in the player settings.

Setting captions to stay off by default

If you want captions off for everything you watch, you can change your account default instead of toggling them off for each video. Log into your Peacock account on a web browser and go to your Account Settings or Profile Settings. Look for a section called Preferences, Accessibility, or Playback.

In that section, find the Captions or Closed Captions option and set it to Off. Save your changes. From that point on, captions will be off by default when you start any new video on any device signed into your account.

Note that this default applies to new content you start watching. If you were already watching a video with captions on, the setting will not retroactively turn them off for that video — you will still need to press CC or use the menu to disable them for that specific title.

When captions turn back on unexpectedly

Captions sometimes reappear even after you turn them off. This usually happens because Peacock has a separate default setting for accessibility features, and some account types or profiles may have captions enabled at the system level.

If captions keep turning back on, check two places: first, verify that your account default is set to Off in your Preferences (as described above). Second, if you are using a shared account or a child profile, check whether that profile has its own accessibility settings that override the main account setting. On most devices, you can adjust this in your device's own accessibility menu, separate from Peacock.

If the problem persists, try signing out of Peacock completely, clearing your browser cache or app data, and signing back in. This sometimes resets the caption setting to your true account default.

Captions in live events and sports

Live broadcasts on Peacock, including sports and news, may handle captions differently than on-demand content. Some live streams display captions automatically and do not offer a CC button to turn them off. In these cases, your only option is to use the player menu to select Off if that option is available.

If a live event does not provide a way to disable captions, it is because the broadcast is being delivered with captions embedded by the network or provider, and Peacock cannot override that choice. This is rare, but it can happen with certain sporting events or breaking news coverage.

Frequently Asked Questions

Why do captions turn back on every time I start a new show?

Your Peacock account default is set to captions on. Go to Account Settings, find Preferences or Accessibility, and change Captions to Off. This will make captions stay off for all new content you start watching.

Can I turn off captions for just one profile on a shared account?

Yes. Each profile on a Peacock account can have its own settings. Log into the profile you want to change, go to that profile's settings, and set captions to Off. Other profiles will not be affected.

What if the CC button does not appear on my TV?

Press any button on your remote to wake up the player controls if they have disappeared. If the CC button still does not show, use the arrow keys to navigate to the three-dot menu icon and select Captions from there.

Do I have to turn off captions every time I watch something?

No. Once you set captions to Off in your account default settings, they will stay off for all new content. You only need to change the setting once.

Can I turn off captions for audio descriptions instead?

Captions and audio descriptions are separate features. Turning off captions does not affect audio descriptions. If you want to turn off audio descriptions, look for that option in the same Captions menu or in your Accessibility settings.