Turn Off Closed Captioning in Your Account Settings

To turn off closed captioning on Peacock, go to your account settings and find the accessibility menu. On the web, click your profile icon in the top right corner, select Account, then scroll down to Accessibility. Toggle Closed Captions to the off position. This disables captions as your default across all content you watch.

On the Peacock mobile app (iOS or Android), tap your profile icon at the bottom right, go to Settings, then Accessibility, and turn off Closed Captions. The change takes effect when ready on that device. If you use Peacock on multiple devices, you will need to adjust the setting on each one separately, since some devices store their own caption preferences.

Turn Off Captions for a Single Video

You can also disable captions just for the show or movie you are currently watching, without changing your account default. While a video is playing, look for the CC button or settings icon on the player controls. On web, the CC button usually appears in the bottom right corner of the video player. Click it once to turn captions off for that playback only.

On mobile, tap the screen to reveal the player controls, then tap the CC icon. The captions will disappear when ready. When you start watching a different video, the captions will return to whatever your account default is set to. This method is useful if you normally want captions but occasionally prefer to watch without them.

Key Takeaways

  • Disable captions permanently by going to your profile, selecting Account, then Accessibility, and toggling Closed Captions off.
  • On mobile devices, the same setting is in your profile menu under Settings and then Accessibility.
  • You can turn off captions for just one video by clicking or tapping the CC button on the video player while content is playing.
  • Account settings explore across all your devices, but individual device settings may override them depending on your device type.

What Happens When You Turn Off Captions

Once you disable closed captioning in your account settings, captions will not appear on any new content you watch unless you turn them back on. Videos you have already started watching may still show captions if they were already turned on for that session—refreshing the page or restarting the app will clear them. Your setting change does not affect other people who use your Peacock account on their own devices; each person logged in has their own caption preference.

If you share your Peacock password with family members, turning off captions in your account will not turn them off for anyone else. Each person needs to adjust their own settings, or you can create separate profiles within your household account so everyone has their own preferences.

Captions May Be Required for Some Content

A small number of Peacock videos have captions burned directly into the video file itself, meaning they cannot be turned off through the player controls. This is rare and usually only happens with user-generated content or older recordings. If you see captions that do not disappear when you click the CC button, the captions are part of the video itself rather than an overlay you can control.

For most Peacock originals, movies, and licensed TV shows, captions are optional and can be toggled on and off freely. If you encounter a video where captions seem stuck on, try refreshing the page or closing and reopening the app, as this sometimes resets the player.

Troubleshooting Captions That Won't Turn Off

If you have turned off captions in your settings but they still appear when you play videos, try clearing your browser cache or app data. On web, go to your browser settings, find the cache or browsing data option, and clear it for Peacock's domain. On mobile, go to your phone's Settings app, find Peacock in your installed apps, and select Clear Cache (not Clear Data, which will log you out).

If captions still appear after clearing cache, log out of your Peacock account completely, then log back in. This forces the app to reload your account settings fresh. If a specific video still shows captions after all these steps, that video may have captions embedded in the file itself, which means the CC button will not control them.

Turning Captions Back On

To turn closed captioning back on after you have disabled it, follow the same path you used to turn it off. On web, click your profile icon, go to Account, then Accessibility, and toggle Closed Captions back on. On mobile, go to your profile, Settings, Accessibility, and turn on Closed Captions. You can also turn captions on for just one video by clicking the CC button while that video is playing.

Your caption preference will stay off until you manually change it again. Peacock does not automatically turn captions back on after a certain amount of time or after you watch a certain number of videos.

Frequently Asked Questions

Will turning off captions in my account settings affect other people using my Peacock account?

No. Each person who logs into your account has their own caption settings. If someone else uses your account on their device, their caption preference is separate from yours. If you want to may support everyone in your household has the same caption setting, you can create separate profiles within your account so each person manages their own preferences.

Can I turn off captions for just one show but keep them on for everything else?

Not permanently. You can turn off captions for a single video by clicking the CC button while it plays, but once you start a different video, captions will return to your account default. To keep captions off for one show and on for others, you would need to manually toggle the CC button each time you watch.

What if captions are burned into the video and I cannot turn them off?

Captions that are part of the video file itself cannot be removed through the player. This is uncommon on Peacock but can happen with certain older content or user-generated videos. The CC button will not control these captions because they are not an overlay—they are part of the image itself.

Do I need to turn off captions on each of my devices separately?

Your account settings should sync across devices, but some devices (like smart TVs or streaming boxes) may store their own local preferences. If captions are still on after you turned them off in your account settings, try adjusting the caption setting directly on that specific device's player controls.