Cancel through your Amazon account, not Peacock directly

If you signed up for Peacock through Amazon Prime Video, you cancel the free trial in your Amazon account settings, not on Peacock's website or app. Amazon handles the billing and subscription management for Peacock when you use this route, so that's where the cancellation happens. You'll need to go into your Amazon account, find the Peacock subscription in your Prime Video channels, and remove it from there.

The process takes about two minutes and stops any charges from appearing on your Amazon payment method. Once you cancel, your access to Peacock ends when ready — you won't have a grace period to finish watching something. If you're still in the free trial period, canceling means you lose access right away without being charged anything.

Key Takeaways

  • Cancel Peacock through Amazon Prime Video settings, not through the Peacock app or website, because Amazon manages the subscription.
  • Go to "Your Account" in Amazon, select "Prime Video Channels," find Peacock, and choose "Cancel Channel" to stop the subscription.
  • Canceling during the free trial stops access when ready without charging you, so time it close to when the trial ends if you want to use Peacock until the last day.
  • After cancellation, your Amazon payment method will not be charged for Peacock, though you can resubscribe later if you change your mind.

Step-by-step cancellation through Amazon

Start by going to Amazon.com and signing into your account. Click on "Account & Lists" in the top right corner, then select "Your Account" from the dropdown menu. Look for a section called "Prime Video Channels" or "Memberships and Subscriptions" — the exact name varies depending on whether you're on desktop or mobile, but it's always in the account settings area.

Find Peacock in the list of active channels. Next to it, you'll see a button that says "Cancel Channel" or "Manage" — click that. Amazon will ask you to confirm the cancellation and may show you a message saying the subscription will end on a specific date. Confirm the cancellation, and you're done. Your Amazon account no longer has an active Peacock subscription.

What happens to your Peacock account after cancellation

Your Peacock account itself doesn't disappear — it stays linked to your email address. Your watch history, saved shows, and profile settings remain in place. If you decide to resubscribe to Peacock later, either through Amazon or directly through Peacock, you'll be able to pick up where you left off.

However, you lose access to Peacock content the moment you cancel. You won't be able to stream anything, even if you're in the middle of watching a show. If you want to finish something before the trial ends, make sure you cancel after you're done watching, not before.

Timing your cancellation to avoid charges

The free trial period is usually 7 days, though some promotions offer longer trials. Check your Amazon account or the confirmation email you received when you signed up to see exactly when your trial ends. If you cancel before that date, you won't be charged anything.

If you wait until after the trial ends without canceling, Amazon will charge your payment method for the first month of Peacock. You can still cancel after being charged, and depending on Amazon's refund policy at that time, you may be able to get a refund for that charge — but it's easier to cancel before the trial ends. Set a phone reminder for a day or two before the trial ends if you know you don't want to keep the subscription.

Canceling on mobile vs. desktop

The steps are nearly identical on both the Amazon website and the Amazon mobile app, but the menu names can look slightly different. On desktop, look for "Account & Lists" at the top. On the mobile app, tap the three horizontal lines (menu icon) at the bottom right, then tap "Account."

From there, both routes lead to the same place: your account settings, then Prime Video Channels or Memberships, then the option to cancel Peacock. If you can't find the Peacock subscription in your account, try searching for "Prime Video Channels" in your account settings — Amazon sometimes reorganizes where this menu appears.

If you signed up directly with Peacock instead

If you created a Peacock account and paid Peacock directly (not through Amazon), you'll need to cancel through Peacock's website or app instead. This guide only covers cancellations for subscriptions purchased through Amazon Prime Video. You can tell which route you used by checking which company charged your payment method — look at your credit card or bank statement for either "Amazon" or "Peacock" as the charge name.

If you're unsure, log into your Amazon account and check Prime Video Channels. If Peacock doesn't appear there, you signed up directly with Peacock and need to cancel through their system instead.

Frequently Asked Questions

Can I cancel my Peacock trial before the 7 days are up?

Yes, you can cancel anytime during the free trial. Canceling early means you lose access to Peacock when ready, but you won't be charged. If you want to use Peacock for the full trial period, wait to cancel until the last day or two.

Will I get a refund if I cancel after being charged?

That depends on Amazon's refund policy at the time you cancel. Some subscriptions can be refunded if you cancel within a few days of the charge, but others cannot. Contact Amazon customer service with your order number if you were charged and want to ask about a refund.

What if I can't find Peacock in my Prime Video Channels list?

If Peacock doesn't show up in your Prime Video Channels, you likely signed up directly with Peacock rather than through Amazon. Check your credit card statement to see whether Amazon or Peacock charged you. If Peacock charged you, cancel through the Peacock app or website instead.

Can I resubscribe to Peacock after canceling?

Yes. You can resubscribe through Amazon Prime Video at any time, or you can sign up directly with Peacock. Your Peacock account and watch history will still be there when you return.