Cancel Peacock through your account settings in three steps
To cancel Peacock, log into your account on the Peacock website or app, go to Account Settings, select Subscription, and choose Cancel Subscription. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can accept or decline. Your access ends at the end of your current billing cycle, not when ready.
If you signed up through a third-party service like Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that service instead, not through Peacock itself. Cancelling on Peacock's website will not work if your payment goes through another platform.
You do not need to contact Peacock customer service to cancel. The self-service option in your account is the standard way, and it takes about two minutes.
Key Takeaways
- Cancellation through Peacock's website or app happens in Account Settings under Subscription, and your access continues until the end of your current billing period.
- If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that service's app or website instead.
- Peacock may offer you a discount code after you request cancellation — you can use it or ignore it.
- Your account data, watchlist, and viewing history remain saved for 12 months after cancellation if you decide to return.
Cancel through the Peacock website
Go to peacocktv.com and sign in with your email and password. Click your profile icon in the top right corner and select Account from the dropdown menu.
On the Account page, find the Subscription section. Click Manage Subscription or Cancel Subscription — the exact label depends on your account type. Select Cancel Subscription and follow the prompts to confirm. Peacock will show you your cancellation date, which is the last day you can watch.
Save or screenshot your cancellation confirmation. You will not receive a cancellation email, so the confirmation page is your proof that the request went through.
Cancel through the Peacock app on your phone or tablet
Open the Peacock app and tap your profile icon at the bottom right. Select Account Settings, then Subscription.
Tap Cancel Subscription and confirm when prompted. The app will show your final access date. Exit the app and you are done — no email confirmation is sent, so take a screenshot if you want proof.
This method works the same way on both iOS and Android devices.
Cancel if you subscribed through Apple, Google Play, Amazon, or Roku
If you signed up for Peacock through Apple's App Store, Google Play, Amazon Prime Video Channels, or Roku, cancelling through Peacock's website or app will not work. You must cancel through the service you paid through.
Apple: Open Settings, tap your name, select Subscriptions, find Peacock, and tap Cancel Subscription.
Google Play: Open Google Play, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, choose Peacock, and tap Cancel Subscription.
Amazon Prime Video Channels: Go to your Prime Video account, select Your Subscriptions, find Peacock, and click Cancel Channel.
Roku: Go to your Roku account on roku.com, select Subscriptions, find Peacock, and click Cancel.
What happens after you cancel
Your Peacock access continues through the end of your current billing cycle. If you paid for a monthly subscription and cancelled on the 15th of the month, you can watch until the end of that month. If you paid for an annual subscription, you can watch until the anniversary date of when you paid.
After your access ends, you will see a message asking you to resubscribe when you try to open the app or website. You will not be charged again unless you choose to resubscribe.
Peacock keeps your account data, watchlist, and viewing history for 12 months after cancellation. If you resubscribe within that time, your saved shows and watch progress will still be there.
Reactivate your subscription if you change your mind
If you cancelled but want to return within 12 months, you can resubscribe through the same method you originally used. Log back into your account on Peacock's website or app, or go back to the third-party service you paid through, and select Subscribe or Resubscribe.
Your saved shows, watchlist, and viewing history will be restored. You will not lose anything by cancelling and coming back later, as long as you return within the 12-month window.
Peacock does not charge a reactivation fee. You will be charged the current subscription price for your plan.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Peacock does not issue refunds for unused time in your billing cycle. You can watch until the end of your current period, but you will not receive money back. If you want to avoid being charged next month, cancel before your next billing date arrives.
Can I pause my subscription instead of cancelling?
Peacock does not offer a pause or freeze option. You must either stay subscribed or cancel. If you want to return later, cancel now and resubscribe when you are ready — your watchlist and history will be saved for 12 months.
What if I subscribed through a third-party service and I am not sure which one?
Check your credit card or bank statement to see which company charged you. Look for Apple, Google, Amazon, or Roku. Once you identify the service, cancel through that company's app or website, not through Peacock.
Do I need to delete the Peacock app to cancel?
No. Cancelling your subscription and deleting the app are separate actions. You can delete the app anytime, but cancellation only happens when you go through your account settings or your third-party service. Deleting the app does not cancel your subscription or stop charges.
Will Peacock send me a cancellation confirmation email?
Peacock does not send a confirmation email when you cancel. Your confirmation appears on the screen when you complete the cancellation. Take a screenshot or write down your final access date so you have proof of when you cancelled.