Cancel Peacock by going to your Amazon Prime Video settings, finding the Peacock add-on, and selecting "Cancel Subscription"
If you subscribed to Peacock through Amazon Prime Video, you cancel it in the Prime Video app or website, not in Peacock itself. Amazon handles the billing and the cancellation. The process takes about two minutes and your access stops at the end of your current billing cycle—you keep watching until then.
The steps differ slightly depending on whether you use a phone, tablet, computer, or streaming device. All versions lead to the same result: Amazon stops charging you, and your Peacock access ends on your next billing date.
Key Takeaways
- Peacock subscriptions purchased through Amazon Prime are cancelled in Prime Video settings, not in the Peacock app itself.
- You can cancel on a web browser, phone app, tablet, or Fire TV device—the location of the cancellation button is slightly different on each.
- Cancellation takes effect at the end of your current billing period, so you can continue watching Peacock until that date.
- If you subscribed directly to Peacock (not through Prime), you must cancel inside the Peacock app instead.
Cancel on a computer or web browser
Open Amazon Prime Video in your web browser and sign in with the same account you use for Prime. Look for your account menu—usually a circle with your name or initials in the top right corner—and click it.
Select "Account" or "Your Account" from the dropdown menu. Scroll down to find "Subscriptions" or "Prime Video Channels." You should see Peacock listed there with a price next to it. Click on Peacock or the word "Manage" beside it.
A panel will open showing your Peacock subscription details. Look for a button that says "Cancel Subscription," "Cancel Channel," or "Remove." Click it. Amazon will ask you to confirm the cancellation and may offer you a discount to stay—you can ignore this and proceed with cancelling.
Cancel on the Prime Video app for phone or tablet
Open the Prime Video app on your phone or tablet and sign in if needed. Tap the menu icon (three horizontal lines) in the bottom right corner on most phones, or the top left on some tablets.
Look for "Account" or "Settings" and tap it. Find "Subscriptions," "Channels," or "Manage Your Subscriptions." Peacock should appear in the list. Tap on it to open the subscription details.
Tap "Cancel Subscription" or "Remove Channel." Confirm when Amazon asks you to verify. Your cancellation is complete, and you will stop being charged after your current billing cycle ends.
Cancel on a Fire TV or other streaming device
On a Fire TV, open Prime Video and navigate to the menu using your remote. Go to "Account" or "Settings," then find "Subscriptions" or "Manage Channels."
Select Peacock from the list. Press the button to open its details page. Use your remote to highlight and select "Cancel Subscription." Confirm the cancellation when prompted.
If you use a different streaming device (Roku, Apple TV, Google TV), the steps are similar but the menu names may vary slightly. Look for Account settings within the Prime Video app, then Subscriptions or Channels, then find Peacock and select the cancel option.
What happens after you cancel
Your Peacock access continues until the end of your current billing period. If you were charged on the 15th of the month, you can watch Peacock until the 15th of next month, then your access stops. Amazon will not charge you again after that date.
If you cancel mid-cycle and want to watch Peacock again before your access ends, you can resubscribe through Prime Video at any time. Resubscribing starts a new billing cycle from that date.
If you subscribed to Peacock directly instead of through Prime
If you signed up for Peacock on Peacock's own website or app (not through Amazon Prime Video), you must cancel inside the Peacock app or website, not in Prime Video. Cancelling in Prime Video will not work because Amazon is not billing you for that subscription.
To cancel a direct Peacock subscription, open the Peacock app or go to peacock.com, sign in, go to Account Settings, find Subscription or Billing, and select Cancel. The same end-of-cycle rule applies—you keep watching until your next billing date.
Troubleshooting: Peacock still appears after cancellation
If you cancelled but Peacock still shows in your Prime Video subscriptions list, wait a few hours for the system to update. Refresh the page or close and reopen the app. The subscription usually disappears within 24 hours.
If Peacock is still listed after a full day and you are still being charged, sign back into your Prime Video account settings and check whether the cancellation actually went through. Sometimes the confirmation screen appears but the action does not complete. Try cancelling again, and watch for a confirmation email from Amazon.
Frequently Asked Questions
Can I get a refund if I cancel mid-cycle?
No. Amazon Prime Video add-ons are not refundable once the billing cycle has started. You keep access until the end of that cycle, but you will not receive money back for unused days. To avoid charges, cancel before your next billing date arrives.
Will cancelling Peacock affect my Prime membership?
No. Cancelling Peacock only removes that add-on subscription. Your Amazon Prime membership and Prime Video access remain unchanged. You can still watch Prime Video's included content.
How do I know if my cancellation worked?
Check your Prime Video subscriptions list—Peacock should no longer appear there, or it should show "Cancelled" or "Expires on [date]." You can also check your Amazon billing history to confirm no new Peacock charges appear after your current cycle ends.
What if I want to cancel Peacock but keep using Prime Video?
Cancelling Peacock does nothing to Prime Video. You will still have access to all Prime Video's included movies and shows. Only the Peacock add-on goes away.
Can I pause my Peacock subscription instead of cancelling?
Amazon Prime Video does not offer a pause option for add-on subscriptions like Peacock. You either keep the subscription active or cancel it. If you want to stop paying but might return later, cancelling and resubscribing when you are ready is your only option.