Cancel Peacock through your account settings

To cancel Peacock, log into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer a discount to stay — you can decline and proceed with canceling.

If you signed up through Peacock's website directly, this method works the same way on desktop, phone, or tablet. The cancellation takes effect on the date you choose, and you'll lose access to Peacock content once the cancellation is final. You won't be charged again after that date.

Key Takeaways

  • Log into your Peacock account, navigate to account settings, and select the option to manage or cancel your subscription.
  • You can cancel when ready or choose to cancel at the end of your current billing period without losing access until then.
  • If you signed up through a third-party service like Apple, Google, or Amazon, you must cancel through that service instead of through Peacock.
  • After cancellation, you lose access to all Peacock content, including any shows or movies you were watching.
  • Keep your confirmation email as proof of cancellation in case you're charged again by mistake.

Cancel a subscription you bought through Apple, Google, or Amazon

If you signed up for Peacock through Apple (iTunes or Apple TV), Google Play, or Amazon Prime Video, you cannot cancel through Peacock itself. Instead, you must cancel through the service where you made the purchase. Peacock has no record of these subscriptions and cannot process the cancellation on their end.

For Apple: Open the Settings app, tap your name, select Subscriptions, find Peacock, and tap Cancel Subscription. For Google Play: Open the Google Play app, go to your account, select Subscriptions, find Peacock, and tap Cancel Subscription. For Amazon Prime Video: Go to Your Account, select Prime Video Settings, find Peacock under Your Subscriptions, and select Cancel Subscription. Each service will confirm the cancellation and tell you when it takes effect.

What happens after you cancel

Once your cancellation is final, you lose access to all Peacock content when ready or at the end of your billing period, depending on which option you chose. You cannot watch shows, movies, or live sports through Peacock, and any downloads you made to your device will no longer play. Your watchlist and viewing history are deleted.

If you cancel before your billing cycle ends, you keep access until that date arrives. If you cancel after being charged, Peacock does not issue refunds for the current billing period. However, if you were charged after canceling, contact Peacock support to report the error and request a refund.

Reactivate your Peacock account later

If you cancel and later want to return, you can sign back in with the same email address and payment method. Peacock will not charge you until you manually restart your subscription. Your old watchlist and viewing history may or may not be restored depending on how long you were away — Peacock does not may provide this.

When you reactivate, you'll be charged the current subscription price, which may be different from what you paid before. Peacock occasionally offers discounts for returning customers, so check for promotions before you restart.

Cancel a free trial before you're charged

If you signed up for a free trial, you must cancel before the trial period ends or you'll be charged for a full subscription. The cancellation date is shown in your account settings. Set a reminder a few days before the trial ends so you don't forget.

Canceling a free trial works the same way as canceling a paid subscription — go to account settings and select the cancel option. You'll keep access to Peacock for the rest of the trial period. If you're charged after the trial ends and you didn't intend to continue, contact Peacock support with your confirmation email and ask for a refund.

Contact Peacock support if cancellation doesn't work

If you cannot find the cancel option in your account settings, or if the cancellation button doesn't respond, contact Peacock support through their website. You can submit a request describing the problem, and support will respond within a few business days. Have your account email and the date you tried to cancel ready when you contact them.

If you were charged after canceling, or if you see a charge you don't recognize, report it to Peacock support when ready. Include your confirmation email from the cancellation and the date of the unexpected charge. Support can investigate and issue a refund if the charge was an error.

Frequently Asked Questions

Will I get a refund if I cancel mid-billing cycle?

No, Peacock does not refund charges for the current billing period. If you cancel on the 15th of a month and were charged on the 1st, you've already paid for the full month. However, if you were charged after your cancellation was confirmed, contact support to report the error.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause or freeze option. Your only choices are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and reactivate later.

What if I signed up through my cable or internet provider?

If Peacock came bundled with your cable or internet plan, you cannot cancel it through Peacock. Contact your provider's customer service to remove Peacock from your account. They will handle the cancellation on their end.

How long does it take for the cancellation to go through?

Cancellation is when ready once you confirm it in your account settings. You lose access right away if you chose to cancel when ready, or at the end of your billing cycle if you chose that option. You should receive a confirmation email within a few minutes.

Can I cancel on the Peacock app?

Yes, you can cancel through the Peacock app on your phone or tablet by going to your account settings and selecting the cancel option. The process is the same as on the website. Make sure you're logged into the correct account before you proceed.