Cancel Peacock Premium directly in your account settings or through your payment method

You can cancel Peacock Premium through the Peacock app or website by going to your account settings, finding the subscription section, and selecting the option to cancel. The process takes about two minutes. If you signed up through a third-party service like Apple, Google Play, or Amazon Prime Video, you'll need to cancel through that service instead — Peacock cannot process those cancellations for you.

Your access ends at the end of your current billing cycle, not when ready. If you're charged before you cancel, you can request a refund within a certain window depending on your payment method and where you signed up. Cancelling does not delete your Peacock account or your saved watchlist — you can log back in anytime and restart a subscription later.

Key Takeaways

  • Cancel through Peacock's website or app by navigating to Account Settings, then Subscription, then selecting Cancel Subscription.
  • If you signed up through Apple, Google Play, Amazon Prime Video, or another third party, you must cancel through that service, not through Peacock.
  • Your subscription remains active until the end of your current billing period, even after you cancel.
  • You can request a refund if you were charged after deciding to cancel, though the window and process depend on your payment method.

How to cancel through the Peacock website

Log into your Peacock account on a web browser. Click on your profile icon in the top right corner and select Account from the dropdown menu. On the Account page, look for the Subscription section, which shows your current plan and billing date. Click Manage Subscription or Change Plan, depending on what appears on your screen.

You'll see options to upgrade, downgrade, or cancel. Select Cancel Subscription. Peacock will ask you to confirm and may offer you a discounted rate to stay — you can decline this offer. After you confirm the cancellation, you'll receive an email confirmation. Your Premium access will continue until the end of your current billing cycle, which Peacock will specify on the confirmation page.

How to cancel through the Peacock mobile app

Open the Peacock app and tap your profile icon, usually in the bottom right corner. Select Account or Settings. Scroll down to find Subscription or Manage Subscription. Tap Cancel Subscription and follow the prompts to confirm.

The mobile app process is the same as the website — you'll receive a confirmation email, and your access will remain active through the end of your billing period. If you're having trouble finding the subscription settings in the app, try cancelling through the website instead, which often has clearer navigation.

Cancelling if you signed up through a third-party service

If you subscribed to Peacock through Apple App Store, Google Play Store, Amazon Prime Video, or another bundled service, you cannot cancel through Peacock itself. You must cancel through the service where you signed up.

Apple: Go to Settings, tap your name, select Subscriptions, find Peacock, and tap Cancel Subscription. Google Play: Open the Google Play app, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, choose Peacock, and tap Cancel Subscription. Amazon Prime Video: Log into your Prime Video account on a web browser, go to Account, select Memberships and Subscriptions, find Peacock, and click Cancel. If Peacock is bundled with your Prime membership rather than a separate charge, you cannot cancel just Peacock — you would need to cancel Prime itself.

Cancelling through these services works the same way as cancelling directly with Peacock: your access ends at the end of your current billing cycle, and you'll receive a confirmation from the third-party service.

What happens to your account after cancellation

Cancelling your subscription does not delete your Peacock account. Your profile, watchlist, and viewing history remain saved. You can log back in anytime and see your saved shows and movies. If you decide to restart a Premium subscription later, your account will be exactly as you left it.

After your billing cycle ends, you'll lose access to Premium features like ad-free viewing and offline downloads. You can still use Peacock's free tier, which includes a limited selection of shows and movies with ads. Your login credentials stay the same whether you're on Premium or Free.

Requesting a refund after cancellation

If you were charged for a billing cycle after you decided to cancel, you may be able to request a refund. The refund window and process depend on where you signed up. If you cancelled through Peacock directly, contact Peacock customer support through the app or website and explain that you were charged after cancelling. They can review your account and issue a refund if you're within the refund window.

If you signed up through Apple, Google Play, or Amazon, contact that service's customer support instead. Apple and Google typically allow refunds within 15 days of the charge if you request them through their support channels. Amazon's refund policy varies. Keep your confirmation email from the cancellation as proof that you cancelled before being charged.

Downgrading instead of cancelling

If you want to keep a Peacock account but reduce your costs, you can downgrade from Premium to the free tier instead of cancelling entirely. This keeps your account active and your watchlist intact, but removes Premium features like ad-free viewing. The downgrade process is the same as cancellation — go to Account, select Subscription, and choose Downgrade instead of Cancel.

Peacock also offers a Peacock Premium Plus tier in some regions, which adds offline downloads. If you're currently on Premium Plus, you can downgrade to regular Premium instead of cancelling completely. The choice depends on whether you want to keep any Peacock access or stop paying altogether.

Frequently Asked Questions

Will I lose my watchlist and saved shows if I cancel?

No. Your watchlist, viewing history, and profile settings stay saved to your account even after you cancel. When you log back in — whether when ready or months later — everything will be there. Cancelling only removes your Premium features and access to the full library; it does not erase your account data.

Can I cancel anytime or do I have to wait until my billing date?

You can cancel anytime. Your subscription will remain active until the end of your current billing cycle, regardless of when you cancel. If your next charge date is in two weeks and you cancel today, you'll still have access for those two weeks, then lose Premium access after that date.

What if I don't see a Cancel Subscription option?

If you're on the free tier, there's nothing to cancel. If you're on Premium but don't see the cancel option, you likely signed up through a third-party service like Apple or Amazon. Check your Apple Settings, Google Play app, or Amazon account instead. You can also contact Peacock support to confirm where your subscription is registered.

Do I get a prorated refund if I cancel mid-cycle?

Peacock does not offer prorated refunds for cancellations mid-cycle. You pay for the full month regardless of when you cancel. Your only option for a refund is to contact customer support and request one, which they may grant depending on how recently you were charged and the circumstances.

Can I pause my subscription instead of cancelling?

Peacock does not offer a pause or freeze option. You can either keep your Premium subscription active, downgrade to free, or cancel completely. If you think you might return soon, downgrading to free keeps your account and watchlist intact without paying for Premium features.