Cancel Peacock Premium Plus Through Your Account Settings
To cancel Peacock Premium Plus, log into your Peacock account on a web browser or the mobile app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.
The exact path depends on whether you signed up directly through Peacock or through another service. If you created your account on Peacock's website or app, the cancellation happens entirely within Peacock's system. If you subscribed through a third-party platform like Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform instead — Peacock cannot process the cancellation for you.
Key Takeaways
- Direct Peacock subscribers cancel through account settings on the Peacock website or app by selecting manage subscription and confirming cancellation.
- If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Peacock.
- You can cancel when ready and lose access right away, or cancel at the end of your billing cycle to keep access until your next charge date.
- Peacock may offer a retention discount after you request cancellation — accepting or declining is your choice.
- Keep your confirmation email as proof of cancellation in case you are charged again by mistake.
Canceling a Direct Peacock Subscription on the Website
Open a web browser and go to peacocktv.com. Click the profile icon in the top right corner and select "Account" from the dropdown menu. Look for a section labeled "Subscription" or "Manage Subscription" — the exact wording varies slightly depending on your account type.
Click on the subscription management option. You will see your current plan (Premium Plus), the next billing date, and a button to cancel or change your plan. Click the cancel button. Peacock will show you a summary of what you are losing — your ad-free viewing, offline downloads, and 4K streaming — and ask you to confirm. You can choose to cancel when ready (losing access right away) or cancel at the end of your billing cycle (keeping access until the next charge date). Select your preference and confirm the cancellation.
You will receive a confirmation email within a few minutes. Save this email. If Peacock charges you again after cancellation, you can use this email as proof that you canceled and request a refund from your payment method.
Canceling Through the Peacock Mobile App
Open the Peacock app on your phone or tablet. Tap the profile icon (usually in the bottom right corner on iOS or top right on Android). Select "Account" or "Settings" — the label depends on your device.
Look for "Subscription" or "Manage Subscription." Tap it to see your current plan and billing details. You will see a button to cancel or change your plan. Tap it and confirm your cancellation choice (when ready or at the end of your cycle). The app will display a confirmation message, and you will receive a confirmation email shortly after.
Canceling a Subscription Through a Third-Party Platform
If you signed up for Peacock Premium Plus through Apple, Google Play, Amazon Prime Video Channels, or Roku, you cannot cancel through Peacock itself. You must cancel through the platform where you subscribed.
Apple (iPhone, iPad, or Mac): Open Settings, tap your name at the top, select "Subscriptions," find Peacock, and tap "Cancel Subscription." On a Mac, open System Settings, click your name, select "Subscriptions," find Peacock, and click the minus button.
Google Play (Android): Open the Google Play Store app, tap your profile icon in the top right, select "Payments and subscriptions," tap "Subscriptions," find Peacock, and tap "Cancel subscription."
Amazon Prime Video Channels: Go to amazon.com, click "Account & Lists" in the top right, select "Your Account," find "Prime Video," click "Manage Prime Video Channels," locate Peacock, and click "Cancel Channel."
Roku: On your Roku device, go to Home, select "Manage subscriptions," find Peacock, and select "Cancel."
What Happens After You Cancel
If you cancel when ready, your Premium Plus access stops right away. You will be downgraded to Peacock's free tier, which includes ads and removes offline downloads and 4K streaming. Any downloads you made will no longer be available to watch offline.
If you cancel at the end of your billing cycle, you keep full Premium Plus access until your next charge date. After that date passes, you are automatically downgraded to the free tier. Peacock does not refund partial months — if you cancel mid-cycle, you lose the unused portion of your payment.
If You Are Charged After Canceling
Check your confirmation email to verify the cancellation date. If Peacock charges you after that date, contact Peacock support through the app or website and provide your confirmation email. Most payment processors (your credit card company, Apple, Google, Amazon, or Roku) will also reverse the charge if you report it as unauthorized within 30 to 60 days.
If you subscribed through a third-party platform and were charged again, contact that platform's support first — they handle the billing, not Peacock. Provide them with your cancellation confirmation and ask for a refund.
Frequently Asked Questions
Can I pause my subscription instead of canceling?
Peacock does not offer a pause feature. You can cancel and rejoin later, but you will not receive a discount for the time you were away. If you want to keep your account active but stop paying, cancellation is your only option.
Will I lose my watchlist and saved shows if I cancel?
Your watchlist and viewing history remain tied to your account after cancellation. If you rejoin Peacock later, your saved content will still be there. However, you cannot access them while you are on the free tier.
How long does it take for the cancellation to go through?
Cancellation is when ready once you confirm it. If you chose to cancel at the end of your billing cycle, your Premium Plus access continues until that date. You will receive a confirmation email within a few minutes of canceling.
What if I cancel but still see a charge on my credit card?
Check the date of the charge. If it is before your cancellation date, it is a charge you authorized. If it is after your cancellation date, contact your payment method (credit card company, Apple, Google, Amazon, or Roku) and report it as unauthorized. Provide your cancellation confirmation email as proof.
Can I get a refund for the current month if I cancel mid-cycle?
Peacock does not refund unused portions of your subscription. If you cancel on the 15th of a 30-day billing cycle, you lose the remaining 15 days of payment. To avoid this, cancel on or near your next billing date.