Cancel Peacock on Amazon by removing it from your Prime Video channels

If you subscribed to Peacock through Amazon Prime Video, you cancel it in the Prime Video app or website, not in Peacock itself. Amazon handles the billing, so removing the channel from your Prime Video account stops the charges. The process takes about two minutes and you lose access to Peacock when ready after you confirm the cancellation.

You do not need to contact Peacock or Amazon customer service to cancel. The option is built into your account settings and works the same way whether you use a phone, tablet, computer, or Fire TV device.

Key Takeaways

  • Peacock subscriptions purchased through Prime Video are managed in Prime Video settings, not in the Peacock app itself.
  • You can cancel on any device — phone, computer, tablet, or Fire TV — by going to your Prime Video channel subscriptions and selecting remove.
  • Cancellation takes effect when ready, and you will lose access to Peacock right away.
  • You will not receive a refund for the current billing period, but you will not be charged again after you cancel.
  • If you signed up for Peacock directly (not through Amazon), you must cancel through Peacock's website or app instead.

Cancel on a computer or phone web browser

Go to primevideo.com and sign in with your Amazon account. Click the menu icon (three horizontal lines) in the top left corner, then select Account & Settings. Look for Prime Video Channels or Subscriptions — the exact label depends on your region.

Find Peacock in the list of active channels. Click or tap the three dots next to it, then select Cancel Channel or Remove. Amazon will ask you to confirm. Click Yes, cancel or Confirm cancellation. Your subscription ends when ready.

Cancel in the Prime Video app on phone or tablet

Open the Prime Video app on your phone or tablet. Tap the menu icon (three lines) at the bottom right of the screen. Select Account or Settings, then tap Subscriptions or Prime Video Channels.

Scroll to find Peacock. Tap the three dots or the gear icon next to it, then select Cancel Subscription or Remove Channel. Confirm the cancellation when prompted. You will see a message confirming that Peacock has been removed from your account.

Cancel on a Fire TV device

On your Fire TV remote, press the Home button. Navigate to Apps and open Prime Video. Press the menu button (three lines) on your remote and select Account & Settings. Choose Subscriptions or Prime Video Channels.

Use the arrow buttons on your remote to highlight Peacock, then press the select button. Choose Cancel Channel or Remove and confirm. The channel will be removed from your Fire TV and your account when ready.

What happens after you cancel

You lose access to Peacock as soon as you confirm the cancellation. If you were in the middle of watching something, you will not be able to resume it. You will not receive a refund for the current billing period — Amazon does not prorate partial months.

Your Amazon Prime membership itself is not affected. Canceling Peacock only removes that one channel subscription. If you resubscribe to Peacock through Prime Video later, you will start a new billing cycle at the regular price.

If you signed up for Peacock directly instead of through Amazon

If you created a Peacock account on Peacock's website or app and paid Peacock directly (rather than through Prime Video), you must cancel through Peacock, not through Amazon. Canceling in Prime Video will not work because Amazon is not billing you.

To cancel a direct Peacock subscription, go to peacocktv.com, sign in, and go to Account Settings. Select Subscription and choose Cancel Subscription. You can also contact Peacock support through their website if you run into trouble.

Troubleshooting if the cancel option does not appear

If you cannot find Peacock in your Prime Video subscriptions list, it may already be canceled, or you may have signed up directly with Peacock instead of through Amazon. Check your email for recent receipts — if they came from Peacock rather than Amazon, you subscribed directly.

If you see Peacock listed but the cancel button is grayed out or missing, try signing out of Prime Video completely and signing back in. Clear your browser cache if you are using a computer. If the problem persists, contact Amazon Prime Video support through your account settings — they can confirm your subscription status and help you cancel if needed.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of a billing cycle?

No. Amazon does not refund partial months. If you cancel on the 15th of the month and your next charge is on the 20th, you will not be charged on the 20th, but you will not receive money back for the days you already paid for. You keep access until the end of your current billing period only if you cancel before your next charge date.

Can I pause my Peacock subscription instead of canceling it?

Prime Video does not offer a pause option for channel subscriptions. You can only cancel or keep it active. If you want to stop paying but might return later, you must cancel and resubscribe when you are ready.

What if I cancel but want to resubscribe later?

You can resubscribe to Peacock through Prime Video anytime by going back to Prime Video Channels and selecting Peacock. You will start a new billing cycle at the current price. Any watchlist or viewing history in Peacock may be tied to your Peacock account, not your Prime Video account, so check Peacock directly if you want to recover that information.

Does canceling Peacock affect my Prime Video membership?

No. Peacock is an add-on channel to Prime Video. Canceling it removes only that channel subscription. Your Prime membership and access to included Prime Video content remain unchanged.

How do I know if my cancellation went through?

You will see a confirmation message when ready after you select cancel. Check your email for a cancellation confirmation from Amazon within a few minutes. You can also go back to your Prime Video subscriptions list — Peacock should no longer appear there.