Cancel Peacock Through Your Amazon Account Settings

If you subscribed to Peacock through Amazon, you cancel it in your Amazon account, not in the Peacock app. Go to Amazon.com, sign in, and select your account name in the top right corner. Choose Your Account, then scroll down to Memberships and Subscriptions. Find Peacock in the list, select it, and choose Cancel Subscription. Amazon will ask you to confirm; once you do, your subscription ends at the end of your current billing cycle.

Your access to Peacock continues until that date passes. After cancellation, you lose the ability to watch paid content, though you can still use Peacock's free tier if you create a separate Peacock account with a different email address. The cancellation takes effect when ready in your Amazon account, even though you can still watch through the end of the paid period.

Key Takeaways

  • Cancel Peacock through Amazon's Memberships and Subscriptions page, not through the Peacock app itself.
  • Your paid access continues until the end of your current billing cycle after you confirm cancellation.
  • If you cancel mid-cycle, you do not get a refund for unused time.
  • You can still use Peacock's free content tier after cancellation if you want to watch without paying.
  • Reactivating your subscription through Amazon uses the same payment method you had before, unless you update it first.

Why Cancellation Happens Through Amazon, Not Peacock

When you buy a subscription through Amazon, Amazon becomes the billing middleman between you and Peacock. Amazon handles the charge, the renewal date, and the cancellation. Peacock does not see your payment information and cannot process the cancellation on its own. This is why opening the Peacock app and looking for a cancel button will not work — the app has no way to stop an Amazon charge.

The same structure applies to any subscription you buy through Amazon Prime Video Channels. Amazon collects the money and passes a portion to Peacock each month. To stop the charge, you must tell Amazon to stop, not Peacock.

Step-by-Step Cancellation on Desktop

Open a web browser and go to Amazon.com. Sign in with the same email and password you use for your Amazon account. In the top right corner, click on your account name or the Account & Lists dropdown. Select Your Account from the menu.

Scroll down the page until you see Memberships and Subscriptions. Click on it. You will see a list of all active subscriptions tied to your account. Look for Peacock in that list. Click on Peacock to open its details. You will see a button that says Cancel Subscription or Edit Subscription. Click Cancel Subscription. Amazon will show you a confirmation screen that lists your final billing date. Review it and click Confirm Cancellation. That is all — your subscription is now set to end.

Cancelling on Mobile or Tablet

The process is nearly identical on a phone or tablet. Open the Amazon app or go to Amazon.com in your mobile browser. Tap the menu icon (three horizontal lines) in the bottom right corner of the app, or tap your account name if you are using the browser. Select Your Account. Scroll down to Memberships and Subscriptions and tap it.

Find Peacock in the list and tap on it. Tap Cancel Subscription. Confirm your cancellation on the next screen. The mobile version works the same way as the desktop version — your subscription ends at the end of your current billing period.

What Happens After You Cancel

Your Peacock account remains active and tied to your email address until your final billing date. You can still log in and watch any content you had access to before the cancellation. Once the billing cycle ends, you lose access to paid content. You will see a message in the Peacock app telling you that your subscription has ended.

If you want to keep watching Peacock after cancellation, you have two options. You can reactivate your subscription through Amazon at any time by going back to Memberships and Subscriptions and selecting Peacock again. Or you can create a separate Peacock account and use the free tier, which includes a rotating selection of shows and movies with ads. The free tier does not require a credit card.

Refunds and Billing Cycles

Amazon does not refund unused subscription time. If you cancel on the 5th of the month and your billing date is the 20th, you keep access until the 20th, but you do not get money back for those 15 days. The charge for that month already posted to your account when your subscription renewed.

To avoid an unwanted charge, cancel before your renewal date. Check your confirmation email from Amazon or look at your Memberships and Subscriptions page to see when your next billing date is. If you cancel the day before renewal, you will be charged one more time, and that final month is the last one you can watch.

Reactivating Your Peacock Subscription

If you change your mind after cancelling, you can turn your subscription back on through Amazon. Go to Memberships and Subscriptions again and look for Peacock. You should see an option to Reactivate or Subscribe Again. Click it and confirm. Your subscription restarts when ready using the payment method on file in your Amazon account.

If you want to use a different credit card or payment method before reactivating, update your Amazon payment information first. Go to Your Account, select Payment Options, and add or change your card. Then reactivate Peacock — it will use the new payment method you just set.

Frequently Asked Questions

Can I cancel Peacock directly through the Peacock app?

No. If you subscribed through Amazon, the Peacock app has no cancellation option. You must cancel through your Amazon account. The app will tell you to manage your subscription through the platform where you bought it.

Will I lose my Peacock account if I cancel the subscription?

No. Your Peacock account and login stay active. You just lose access to paid content once your billing cycle ends. You can still use the free tier or reactivate your paid subscription later.

What if I cancel but Amazon charges me again?

Check your Memberships and Subscriptions page to confirm the cancellation went through. If you see Peacock listed as active, the cancellation did not take. Try cancelling again. If you were charged after cancellation, contact Amazon Customer Service — they can review the charge and issue a refund if the cancellation was confirmed.

Can I get a refund for the month I cancel in?

No. Amazon charges your account on your renewal date, and that charge is not refundable. You keep access through the end of that billing cycle, but you do not get money back for unused days.

Do I need to cancel through Peacock support if Amazon cancellation does not work?

No. Peacock support cannot cancel an Amazon subscription — they have no access to it. If your cancellation through Amazon does not go through, contact Amazon Customer Service instead. They handle all billing for subscriptions bought through their platform.