Cancel Peacock on Amazon by Going to Your Amazon Account Settings

To cancel Peacock through Amazon, log into your Amazon account, go to Account & Lists in the top right corner, then select Your Account. From there, click Memberships and subscriptions (or Prime Video Channel subscriptions depending on your Amazon version). Find Peacock in the list, click the three dots or Manage next to it, and select Cancel subscription. Confirm the cancellation when prompted.

The exact wording and button locations can shift slightly between Amazon's web version and mobile app, but the path is the same: Account → Memberships → Find Peacock → Cancel. Your cancellation takes effect at the end of your current billing cycle, not when ready. You will keep access to Peacock until that date arrives.

If you subscribed to Peacock directly through Peacock's website rather than through Amazon, you cannot cancel it in your Amazon account. You would need to cancel directly with Peacock instead. Check your email receipts to see whether your subscription came from Amazon or from Peacock itself.

Key Takeaways

  • Log into Amazon, go to Account & Lists, then Your Account, then Memberships and subscriptions to find Peacock.
  • Click Manage or the three dots next to Peacock and select Cancel subscription to end your membership.
  • Your cancellation takes effect at the end of your current billing period, not right away.
  • If you signed up for Peacock directly on Peacock's website instead of through Amazon, you must cancel it on Peacock's site, not in Amazon.
  • You will receive a confirmation email from Amazon once the cancellation is processed.

What Happens After You Cancel

Once you cancel, Amazon will send you a confirmation email. Your Peacock access continues until your billing date passes. For example, if your next charge date is March 15 and you cancel on March 1, you can still watch Peacock until March 14 at 11:59 p.m. After that, you lose access to all Peacock content.

If you change your mind before your access ends, you can reactivate your subscription through the same Memberships and subscriptions menu. Click on Peacock and select Reactivate or Resume subscription. You will be charged again on your next billing date unless you cancel again.

Canceling on Mobile vs. Web

The steps are nearly identical on the Amazon mobile app and the Amazon website, but the layout differs slightly. On the app, tap the three horizontal lines (menu icon) at the bottom right, then tap Account. Scroll down and tap Memberships and subscriptions. Find Peacock and tap Manage.

On the web version, use the same path: Account & Lists → Your Account → Memberships and subscriptions. Some older Amazon accounts may show Prime Video Channel subscriptions instead of Memberships and subscriptions—both lead to the same place. If you cannot find the option, try logging out and back in, or clear your browser cache.

If You Cannot Find Peacock in Your Subscriptions

If Peacock does not appear in your Memberships and subscriptions list, it may be because you subscribed directly through Peacock's website or app rather than through Amazon. Check your email for receipts from either Amazon or Peacock to confirm where your subscription came from.

Another reason Peacock might not show up is if the subscription was added to a different Amazon account. If you have multiple Amazon accounts, log into each one and check the Memberships section. Some households share a Prime membership but maintain separate payment methods—make sure you are in the account that actually holds the Peacock subscription.

Canceling a Peacock Subscription Added to Prime Video

If you added Peacock as a Prime Video Channel (a paid add-on to Prime Video), the cancellation process is the same. Go to Memberships and subscriptions, find Peacock, and click Cancel. You will lose access to Peacock content but keep your Prime Video membership and any other channels you subscribe to.

Prime Video Channels are separate from a Prime membership itself. Canceling Peacock does not affect Prime Video or Prime shipping. If you want to cancel Prime membership entirely, that is a different process and requires going to Your Prime membership instead of Memberships and subscriptions.

Common Mistakes to Avoid

Do not assume that canceling Peacock in your Amazon account cancels it everywhere. If you also have a Peacock account created directly on Peacock's website, you may need to cancel both separately. Check your email for receipts from both services to be sure.

Do not cancel your entire Prime membership by mistake. When you go to Account & Lists, you will see both Your Prime membership and Memberships and subscriptions. The first one cancels Prime; the second one cancels add-ons like Peacock. Click the correct option.

Do not expect when ready cancellation. Your access ends at the end of your billing cycle, not the moment you click Cancel. If you are charged again after canceling, contact Amazon customer service with your cancellation confirmation email.

Frequently Asked Questions

Will I get a refund if I cancel Peacock mid-month?

No. Amazon does not refund partial months for channel subscriptions. Your cancellation takes effect at the end of your current billing cycle, and you keep access until then. If you were charged in error or believe you should receive a refund, contact Amazon customer service with your order details.

Can I cancel Peacock through the Peacock app if I subscribed through Amazon?

No. If you subscribed through Amazon, you must cancel through Amazon. The Peacock app will not show an option to cancel an Amazon subscription. Trying to cancel in the Peacock app may create a separate Peacock account or cause confusion about which subscription you are managing.

What if I forgot my Amazon password?

Go to Amazon's login page and click Forgot your password? Enter your email address or phone number, and Amazon will send you a reset link. Follow the link to create a new password, then log in and proceed with canceling Peacock through Memberships and subscriptions.

Can I pause my Peacock subscription instead of canceling it?

Amazon does not offer a pause option for Peacock subscriptions. Your only choices are to keep the subscription active or cancel it. If you want to stop being charged, you must cancel. You can reactivate it later if you change your mind.

How long does it take for the cancellation to show up?

The cancellation confirmation appears in your Amazon account when ready after you click Cancel. You will receive a confirmation email within a few minutes. Your access to Peacock ends on your next billing date, not right away.