Cancel Peacock directly through the Roku channel menu
To cancel Peacock on Roku, go to your Roku home screen, find the Peacock channel, press the Options button (the star icon on your remote), and select "Remove channel." This removes the app from your device but does not cancel your subscription. You must also cancel through your Peacock account or your payment method to stop being charged.
Removing the channel is the first step, but it is not the same as canceling your subscription. If you subscribed to Peacock through Roku's billing system, you need to complete the cancellation in your account settings to prevent future charges.
Key Takeaways
- Removing the Peacock channel from Roku stops you from seeing it on your device, but your subscription and charges continue unless you cancel separately.
- If you subscribed through Roku, cancel through Roku's payment settings under "Manage subscriptions" in your account.
- If you subscribed directly through Peacock's website or app, cancel through your Peacock account settings, not through Roku.
- Check your payment method (credit card, PayPal, or other) to confirm which service processed your subscription before you cancel.
Cancel a Roku billing subscription to Peacock
If you signed up for Peacock through Roku's payment system, you cancel through Roku itself. On your Roku device, go to Settings, select "Subscriptions," find Peacock in the list, and select "Cancel subscription." Roku will ask you to confirm, and the cancellation takes effect when ready. You will not be charged again, though you may retain access until your current billing period ends.
You can also cancel from a computer or phone by visiting the Roku website, signing into your account, going to "Manage subscriptions," finding Peacock, and selecting the cancel option there. Both methods work equally well—use whichever is easier for you.
Cancel a Peacock account subscription
If you created your Peacock account directly on Peacock's website or through the Peacock app (rather than through Roku), you must cancel through Peacock, not through Roku. Go to Peacock.com, sign into your account, select your profile icon in the top right, and choose "Account." Select "Subscription" or "Manage subscription," then choose "Cancel subscription."
Peacock will show you your current plan and billing date. When you select cancel, the service will ask whether you want to finish your current billing period or stop when ready. Choose your preference, confirm, and the cancellation is complete. You will receive a confirmation email.
Determine which service processed your subscription
The fastest way to know whether to cancel through Roku or Peacock is to check your credit card or payment method statement. Look for a charge labeled "Roku" or "Peacock" from the last month or two. A "Roku" charge means you subscribed through Roku's system. A "Peacock" charge means you subscribed directly through Peacock.
If you are unsure, you can cancel through both services without harm—canceling through one service when you are not subscribed there straightforward shows you have no active subscription. However, canceling through the correct service ensures the cancellation goes through on the first try.
What happens after you cancel
Once you cancel, you lose access to Peacock content when ready or at the end of your current billing period, depending on which option you chose during cancellation. If you chose to cancel when ready, you cannot watch anything on Peacock right away. If you chose to finish your billing period, you can continue watching until that date arrives, then access stops.
The Peacock channel remains on your Roku home screen after cancellation unless you remove it manually. Removing the channel does not affect your subscription status—it only cleans up your home screen. You can reinstall the channel later if you change your mind.
Resubscribe to Peacock later
If you cancel and later want to watch Peacock again, you can resubscribe through the same method you used before. Go to the Peacock channel on Roku, select "Subscribe," and choose your plan. You will be asked to confirm your payment method. The resubscription takes effect when ready, and you can start watching right away.
Peacock sometimes offers promotional rates for returning subscribers, though this is not may provide. When you resubscribe, you will see whatever current pricing is available.
Frequently Asked Questions
Does removing the Peacock channel from Roku cancel my subscription?
No. Removing the channel only deletes the app from your device. Your subscription and charges continue unless you cancel through Roku or Peacock's account settings. Always cancel your subscription before removing the channel to avoid unexpected charges.
Can I cancel Peacock through Roku if I subscribed directly on Peacock's website?
No. You must cancel through the service where you subscribed. If you signed up on Peacock.com, cancel on Peacock.com. If you signed up through Roku, cancel through Roku. Canceling through the wrong service will not work.
Will I lose access to Peacock when ready after I cancel?
It depends on your choice during cancellation. You can cancel when ready and lose access right away, or finish your current billing period and lose access on that date. Both options are offered when you cancel, so you decide which works for you.
What if I see a charge after I cancel?
Check your confirmation email to see whether you chose to cancel when ready or at the end of your billing period. If you chose the latter, one final charge may appear before access stops. If you chose when ready cancellation and still see a charge, contact Roku or Peacock support with your confirmation email and the charge date.