Cancel Peacock directly through your account settings

To cancel Peacock, log into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. The process takes about two minutes and requires no phone call or chat with customer service.

If you signed up through Peacock's website directly, you manage the subscription in the same place. If you signed up through a third-party platform — Apple, Google Play, Amazon Prime Video Channels, or Roku — you must cancel through that platform instead, not through Peacock itself. Canceling in the wrong place will leave your subscription active and continue charging you.

Key Takeaways

  • Direct Peacock subscribers cancel through account settings on the Peacock website or app by selecting the subscription management option.
  • Subscribers who signed up through Apple, Google Play, Amazon Prime Video Channels, or Roku must cancel through that platform, not through Peacock.
  • You can cancel when ready and lose access right away, or cancel at the end of your current billing period and keep access until then.
  • After cancellation, your account and watchlist remain saved for 12 months, so you can resubscribe later without losing your history.

Cancel a direct Peacock subscription step by step

Open the Peacock website or app and sign in with your email and password. On the website, click the profile icon in the top right corner and select "Account." On the app, tap the profile icon at the bottom right and select "Account Settings." Look for a section labeled "Subscription" or "Manage Subscription."

Click or tap "Manage Subscription," then select "Cancel Subscription." Peacock will ask whether you want to cancel when ready or at the end of your current billing cycle. If you cancel when ready, you lose access right away but are not charged again. If you cancel at the end of your cycle, you keep access until your next billing date, then the subscription ends automatically. Choose whichever fits your situation, confirm the cancellation, and you are done.

Cancel if you signed up through a third-party platform

If you created your Peacock account through Apple, Google Play, Amazon Prime Video Channels, or Roku, you cannot cancel through Peacock itself. The subscription is managed by the platform you used to sign up, and that is where you must cancel.

Apple (iPhone, iPad, Mac): Open Settings, tap your name, select "Subscriptions," find Peacock, and tap "Cancel Subscription." Google Play (Android): Open Google Play, tap your profile icon, select "Payments and subscriptions," choose "Subscriptions," find Peacock, and tap "Cancel subscription." Amazon Prime Video Channels: Go to your Prime Video account, select "Manage Your Prime Video," find Peacock under "Channels," and select "Cancel Channel." Roku: Go to your Roku account on roku.com, select "Subscriptions," find Peacock, and choose "Cancel."

What happens after you cancel

Once you cancel, your access ends either when ready or at the end of your billing cycle, depending on which option you chose. You will not be charged again. Your account, watchlist, and viewing history stay saved for 12 months, so if you resubscribe within that year, everything is still there.

If you cancel a free trial before it ends, your access stops right away. If you cancel a paid subscription, you keep access until the end of your current billing period unless you chose the when ready cancellation option.

Pause your subscription instead of canceling

Peacock offers the option to pause your subscription for up to three months instead of canceling outright. During a pause, you are not charged, but your account and watchlist remain active. When you are ready to resume, you can unpause at any time without losing your history.

To pause, go to your account settings, select "Manage Subscription," and choose "Pause Subscription" if that option appears. Not all account types have this feature, so if you do not see it, cancellation is your only option. Pausing is useful if you plan to come back in a few months but do not want to lose your saved shows and preferences.

Troubleshooting cancellation problems

If the cancel button does not appear in your account settings, you may be looking in the wrong place. Double-check that you are in the "Subscription" or "Manage Subscription" section, not just general account settings. If you still cannot find it, try logging out completely, clearing your browser cache, and logging back in.

If you signed up through a third-party platform and the cancel option is not showing up there, the subscription may be tied to a different account. For example, if you signed up through Apple but are now trying to cancel through Google Play, the system will not recognize the subscription. Go back to the platform you originally used to sign up and cancel there. If you are unsure which platform you used, check your email for the original confirmation receipt — it will say which service processed the signup.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. Peacock does not issue refunds for partial months. If you cancel when ready, you lose access but are not charged for the next cycle. If you cancel at the end of your billing cycle, you keep access until that date and are not charged after.

Can I cancel and resubscribe later without losing my watchlist?

Yes. Your account and watchlist stay saved for 12 months after cancellation. If you resubscribe within that year, everything is still there. After 12 months, the account is deleted and your history is lost.

What if I forgot my password and cannot log in to cancel?

Go to the Peacock login page and click "Forgot Password." Enter your email address and follow the reset link sent to your inbox. Once you reset your password, log in and cancel normally through account settings.

Do I need to contact customer service to cancel?

No. You can cancel entirely through your account settings without calling or chatting with anyone. If you run into a technical problem, Peacock offers chat support through the app or website, but cancellation itself does not require it.