Cancel Peacock through your account settings

To cancel Peacock, log into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer a discount to keep you as a subscriber — you can accept or decline.

The exact steps depend on whether you signed up directly with Peacock or through another service. If you created your account at peacocktv.com, the cancellation happens entirely within Peacock's system. If you subscribed through a third-party platform like Apple, Google Play, Amazon Prime Video Channels, or Roku, you will need to cancel through that platform instead, not through Peacock itself.

After you confirm cancellation, Peacock will send you a confirmation email. Your access ends on the date shown in that email — usually when ready if you cancel mid-cycle, or at the end of your billing period if you choose to keep access until then.

Key Takeaways

  • Direct Peacock subscriptions are cancelled through your account settings on the Peacock website or app, not by contacting customer service.
  • If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Peacock.
  • You can cancel when ready or request that your access end at the close of your current billing cycle.
  • Peacock sends a confirmation email showing the exact date your access will stop.

Cancel a Peacock subscription bought through Apple

If you signed up for Peacock through Apple (on an iPhone, iPad, or Mac), open the Settings app, tap your name at the top, select Subscriptions, find Peacock in the list, and tap it. Then tap Cancel Subscription and confirm. Your access will end at the end of your current billing period unless you choose otherwise.

On a Mac, the process is similar: open System Settings, click your name, select Subscriptions, find Peacock, and click Manage. Then click Cancel Subscription and confirm the cancellation.

Cancel a Peacock subscription bought through Google Play

On an Android phone or tablet, open Google Play, tap your profile icon in the top right, select Subscriptions, find Peacock, and tap it. Then tap Cancel Subscription and follow the prompts to confirm. Your access will end at the end of your current billing period.

On a computer, go to play.google.com, click your profile icon, select Subscriptions, find Peacock, click it, and select Cancel Subscription. Confirm the cancellation when prompted.

Cancel a Peacock subscription bought through Amazon Prime Video Channels

If you added Peacock as a channel through Amazon Prime Video, log into your Amazon account on a web browser, go to Your Account, select Memberships and Subscriptions, find Peacock, and click Cancel Channel. Amazon will ask you to confirm; your access ends at the end of your current billing cycle.

You can also cancel through the Prime Video app on a TV or streaming device. Open the app, go to your account menu, select Subscriptions, find Peacock, and select Cancel.

Cancel a Peacock subscription bought through Roku

On a Roku device, go to Home, select Subscriptions, find Peacock, and select Manage Subscription. Then select Cancel Subscription and confirm. Your access will end at the end of your current billing period.

If you subscribed through Roku on a computer or phone, log into your Roku account at roku.com, go to Subscriptions, find Peacock, and select Cancel Subscription.

What happens after you cancel

Once you cancel, you lose access to Peacock's full content library on the date your subscription ends. If you cancel mid-cycle and choose to keep access until the end of your billing period, you can continue watching until that date arrives. After your access ends, you cannot watch paid content, though Peacock does offer a free tier with limited shows and movies if you want to keep the app.

Your viewing history, watchlist, and saved preferences remain tied to your account for a limited time. If you resubscribe later, some of this information may still be there, though Peacock does not may provide it.

If you cannot find the cancel option

If you subscribed through a third-party service and cannot locate the cancellation option, check the platform's help section first — the steps sometimes vary by device or app version. If you subscribed directly with Peacock and the cancel option is not visible in your account settings, try logging out and back in, or use a different browser or device to access your account.

Peacock does not have a phone number for customer service cancellations. If you are stuck, you can contact Peacock through the Help section of the app or website and describe the issue. Response times vary, but Peacock typically replies within a few business days.

Frequently Asked Questions

Can I cancel Peacock anytime, or is there a contract?

Peacock has no contract. You can cancel at any time, and your access will end on the date you choose — either when ready or at the end of your current billing cycle. There are no early termination fees.

Will I get a refund if I cancel mid-cycle?

Peacock does not refund unused portions of your subscription. If you cancel mid-cycle, you lose access on that date and do not receive money back for the remainder of the billing period. Some third-party platforms (like Apple or Google Play) have their own refund policies that may differ; check with them directly.

What is the difference between cancelling when ready and at the end of my billing cycle?

If you cancel when ready, your access stops right away and you cannot watch any paid content. If you cancel at the end of your billing cycle, you keep full access until that date arrives, then lose access when the cycle ends. Choosing to cancel at the end of the cycle lets you finish watching what you started.

Do I need to cancel before my free trial ends?

Yes. If you signed up for a free trial and do not want to be charged, you must cancel before the trial period ends. Peacock will send you a reminder email a few days before the charge date, but cancellation is your responsibility. After the trial ends and you are charged, you can cancel anytime.

Can I reactivate my Peacock subscription after I cancel?

Yes. You can resubscribe to Peacock at any time by logging back into your account or creating a new one. There is no waiting period or penalty for resubscribing. Your new subscription will start on the date you sign up.