Change Your Email in Account Settings

To change the email address on your Peacock account, log in to your account on any web browser or the Peacock app, go to your account settings, and look for the email or profile section. The exact path depends on whether you're using the website or the app, but both routes lead to the same place: a field where you can enter a new email address.

Peacock will send a confirmation link to your new email address before the change takes effect. You must click that link within a set time (usually 24 hours) to complete the switch. If you don't confirm, your email stays the same and you'll need to start over.

Keep your old email address handy during this process. If something goes wrong or you need to undo the change, Peacock may ask you to verify your identity using the original email.

Key Takeaways

  • Log into your Peacock account through the website or app and navigate to account settings or profile information to find the email change option.
  • Peacock sends a confirmation link to your new email address, and you must click it within 24 hours to complete the change.
  • If you don't confirm the new email within the time window, your account email remains unchanged and you can try again.
  • If you've lost access to your old email, contact Peacock support directly because they may need to verify your identity another way.

Steps for Web Browser

Open Peacock in your web browser and sign in with your current credentials. Once you're logged in, look for a menu icon (usually three horizontal lines or your profile picture in the top right corner) and select "Account" or "Settings."

Find the section labeled "Email," "Profile," or "Account Information." Click the edit or change button next to your current email address. Type your new email address into the field, then click save or confirm. Peacock will display a message telling you to check your new email for a confirmation link.

Go to your new email inbox and look for a message from Peacock. Open it and click the confirmation link. Your email address is now updated on your account.

Steps for the Peacock App

Open the Peacock app on your phone or tablet and tap the profile icon, usually located in the bottom right corner of the screen. Select "Account" or "Settings" from the menu that appears.

Scroll down to find "Email" or "Account Information" and tap the edit option. Enter your new email address and tap save or confirm. The app will prompt you to verify the new address by clicking a link sent to that email.

Check your new email inbox for the confirmation message from Peacock and tap the link inside it. The change is complete once you've confirmed.

What Happens If You Miss the Confirmation important date

If you don't click the confirmation link within 24 hours, the change expires and your account reverts to your old email address. You'll need to start the process again from account settings.

This is a safety feature—it prevents someone else from changing your email without your knowledge. If you're having trouble finding the confirmation email, check your spam or junk folder, as confirmation messages sometimes end up there by mistake.

If You Can't Access Your Old Email Anymore

If you've lost access to the email address currently linked to your Peacock account, you cannot change it through the normal settings route because Peacock won't be able to send you the confirmation link. In this case, contact Peacock support directly through the app or website.

When you reach support, explain that you no longer have access to your old email and want to update it to a new one. They will ask you to verify your identity using other information tied to your account, such as your payment method, phone number, or subscription details. Once verified, they can change your email for you without requiring the confirmation link.

Changing Email on a Family or Shared Plan

If you're part of a Peacock family plan, changing your email only affects your individual profile within that plan. The account owner (the person who pays for the subscription) has a separate email address, and changing yours won't change theirs.

Each profile on a family plan has its own email address and password. If you're the account owner and want to change the email associated with the billing and subscription, follow the same steps above—your change won't affect the other profiles on the plan.

Frequently Asked Questions

Will changing my email affect my watch history or saved shows?

No. Your watch history, saved shows, and all other account data stay exactly the same. Changing your email only updates the address you use to log in and the address where Peacock sends notifications and billing information.

Can I change my email on the Peacock app without using a web browser?

Yes. The app has the same email change feature as the website. Tap your profile icon, go to account settings, find the email section, and follow the same confirmation process. You don't need to use a browser.

What if I entered the wrong new email address by mistake?

If you haven't clicked the confirmation link yet, start the process again and enter the correct email. If you already confirmed the wrong email, change it back by going to account settings and repeating the steps with the correct address.

How long does the confirmation link stay active?

Peacock confirmation links typically expire after 24 hours. If yours has expired, go back to account settings and request a new confirmation link. You'll receive a fresh email with a new link to click.

Can I use the same email for multiple Peacock accounts?

No. Each Peacock account must have a unique email address. If you try to change your email to one already linked to another account, Peacock will reject the change and ask you to use a different email.