Where to find your payment settings on Peacock

To change how you pay for Peacock, log into your account on the Peacock website or open the Peacock app, then go to your account settings. On the website, click the profile icon in the top right corner and select "Account" from the menu. In the mobile app, tap the profile icon at the bottom right, then tap "Account Settings."

Once you're in Account Settings, look for a section labeled "Billing" or "Payment Method" — the exact name varies slightly between the website and app, but it's always in the same general area. This is where you'll see your current payment method and the option to add or change it.

Key Takeaways

  • You can change your payment method through Account Settings on either the Peacock website or mobile app by clicking your profile icon.
  • Peacock accepts credit cards, debit cards, and PayPal, and you can save multiple payment methods to your account.
  • Changes to your payment method take effect when ready for your next billing cycle, not retroactively.
  • If a payment fails, Peacock will attempt to charge your account again before suspending your service, giving you time to update your payment information.

Steps to add a new payment method

Click "Add Payment Method" or the plus icon next to your current payment information. You'll be asked to choose between a credit card, debit card, or PayPal account. If you're adding a card, enter the card number, expiration date, CVV (the three-digit security code on the back), and the billing zip code associated with the card.

For PayPal, you'll be redirected to PayPal's login page to authorize Peacock to charge your PayPal account. Once you've entered the information, click "Save" or "Confirm." The new payment method will appear in your list of saved methods.

You can store multiple payment methods on your Peacock account. This is useful if you want to keep a backup method on file or if different people in your household pay for the service at different times.

How to set a payment method as your default

If you have more than one payment method saved, you can choose which one Peacock charges each billing cycle. In your Billing section, look for a radio button or checkmark next to each payment method. Click the one you want to use going forward — this becomes your default for all future charges.

Peacock will use this default method on your next billing date. If that payment fails, Peacock will try the transaction again a few days later before marking your account as past due.

Removing an old payment method

To delete a payment method you no longer use, find it in your Billing section and look for a "Remove," "Delete," or trash icon next to it. Click that icon and confirm the removal. You cannot delete your current default payment method — you must set a different method as default first, then delete the old one.

Removing a payment method does not affect any past charges or refunds. It only prevents Peacock from attempting to charge that card or account in the future.

What happens if your payment fails

If Peacock cannot charge your payment method on your billing date, you'll receive an email notification. Peacock typically retries the charge within a few days. During this time, your account remains active and you can continue watching.

If the retry fails, your account will be suspended until you update your payment information. Once you add or fix your payment method, your service resumes when ready. You won't lose your saved shows, watchlist, or account settings.

Payment methods Peacock accepts

Peacock takes Visa, Mastercard, American Express, and Discover credit and debit cards. You can also pay through PayPal if you have an active PayPal account. Some regional payment methods may be available depending on your location, but these four card networks and PayPal cover the vast majority of users.

Peacock does not accept prepaid cards, gift cards, or bank transfers as payment methods. If you want to use a prepaid card, you'll need to link it to a PayPal account first, then use PayPal to pay Peacock.

Timing and billing after you change your payment method

Changes to your payment method take effect on your next billing date, not when ready. If you change your payment method on the 15th but your billing date is the 20th, Peacock will charge the new method on the 20th. Your current subscription continues uninterrupted.

If you're switching from one card to another because your old card is expiring or has been compromised, update your payment information as soon as possible. This prevents your service from being interrupted if Peacock tries to charge the old card on your next billing date and the charge fails.

Frequently Asked Questions

Can I change my payment method on the Peacock app?

Yes. Open the app, tap your profile icon at the bottom right, select "Account Settings," then find the Billing section. The process is the same as on the website, though the layout may look slightly different depending on whether you're using iOS or Android.

What if I want to pause my subscription instead of changing payment methods?

You can pause your Peacock subscription for up to three months without canceling it. Go to Account Settings, find the subscription section, and look for a "Pause Subscription" or "Manage Subscription" option. This stops all charges while keeping your account and settings intact.

Will changing my payment method affect my subscription plan?

No. Changing your payment method does not change your plan, price, or billing cycle. You'll continue on the same Peacock plan (free, Premium, or Premium Plus) and be charged on the same date each month.

Can I use a different payment method for each family member on my account?

Peacock charges one payment method per account, not per profile. If multiple people share one Peacock account, they all use the same payment method. You can save multiple methods and switch between them, but only one is active at a time.

What should I do if I don't recognize a charge on my payment method?

Contact Peacock's customer service through the Help section in your Account Settings. Have your billing statement and the charge date ready. Peacock can review the charge and discuss refund options if the charge was made in error or without your authorization.