Why and When to Clear Your Peacock Cache

Clearing your cache on Peacock removes temporary files your device stores from videos you've watched, pages you've visited, and login information. Over time, this cached data can slow down the app, cause videos to buffer or stall, or prevent you from logging in properly. If Peacock is freezing mid-show, taking a long time to load, or showing you content you've already removed from your watchlist, clearing the cache usually fixes it.

You don't need to clear your cache often—most people do it once every few months or when they notice the app acting sluggish. Clearing the cache will not delete your account, your saved shows, or your watch history. It only removes the temporary files the app uses to run faster.

Key Takeaways

  • Clearing cache on Peacock removes temporary files that slow down the app, but does not erase your account or watch history.
  • On Android phones and tablets, go to Settings > Apps > Peacock, tap Storage, then select Clear Cache.
  • On iPhones and iPads, you must delete and reinstall the Peacock app, since iOS does not allow clearing cache for individual apps.
  • On Roku, Fire TV, and Apple TV, navigate to the app settings or storage menu and select Clear Cache or Clear Data.
  • If clearing cache does not fix your problem, try logging out and back in, or uninstalling and reinstalling the app.

Clear Cache on Android Phones and Tablets

On Android, clearing Peacock's cache takes about one minute and requires no password. Open your device's Settings app, then tap Apps (sometimes labeled Applications or App Manager). Scroll down and tap Peacock. Next, tap Storage or Storage and Cache. You will see two buttons: Clear Cache and Clear Data. Tap Clear Cache only—do not tap Clear Data, which will erase your login information and force you to sign in again.

After you tap Clear Cache, a confirmation message may appear asking if you're sure. Tap OK or Clear. The cache will clear in a few seconds. Close Settings and open Peacock again. The app should now run faster.

Clear Cache on iPhones and iPads

iOS does not allow you to clear cache for individual apps the way Android does. Instead, you must delete the Peacock app and reinstall it. Open the App Store, search for Peacock, and tap the cloud icon with a down arrow to reinstall it. Your account and watch history will remain intact because they are stored on Peacock's servers, not on your device.

If you want to keep your login information saved so you don't have to type it in again, sign in when ready after reinstalling. If you prefer to clear your login data as well, skip signing in right away—the next time you open Peacock, you can choose to sign in fresh.

Clear Cache on Roku Devices

On Roku, press the Home button on your remote to go to the home screen. Scroll up to highlight the Peacock app tile, then press the Options button (the star or asterisk button on your remote). Select Remove channel or Delete. Go to the Roku Channel Store, search for Peacock, and select Add Channel to reinstall it.

Alternatively, some Roku models allow you to clear cache without deleting the app. Press Home, go to Settings > System > System Restart, and select Restart. This clears temporary files for all apps at once. After the restart, open Peacock again.

Clear Cache on Fire TV and Fire TV Stick

On Amazon Fire TV devices, go to Settings (the gear icon at the top of the home screen). Select Applications > Manage Installed Applications. Scroll down and tap Peacock. Select Clear Cache, then confirm. You can also select Clear Data if you want to remove your login information, but this is not required to fix most performance issues.

If you don't see a Clear Cache option, try uninstalling and reinstalling the app instead. Press and hold the Peacock app tile on the home screen, select Uninstall, then go to the Appstore and search for Peacock to reinstall it.

Clear Cache on Apple TV

On Apple TV (4th generation and later), go to Settings > Apps > Peacock. Select Offload App to remove the app while keeping your account data, or select Delete App to remove it completely. Either option clears the cache. Then go to the App Store, search for Peacock, and select Get to reinstall it.

On older Apple TV models (3rd generation), you cannot clear cache for individual apps. Restart your Apple TV by going to Settings > System > Restart. This clears temporary files for all apps.

What to Do If Clearing Cache Doesn't Fix the Problem

If Peacock still freezes, buffers, or won't load after clearing the cache, try signing out and back in. Open Peacock, go to Account or Settings (usually a gear or profile icon), scroll down, and tap Sign Out. Wait 30 seconds, then sign back in with your email and password. This refreshes your connection to Peacock's servers without erasing any of your data.

If the problem persists, uninstall the app completely and reinstall it from your device's app store. Make sure your device has a strong internet connection and enough free storage space (at least 100 MB). If Peacock still doesn't work after reinstalling, the issue may be with your internet connection or your device itself rather than the app's cache.

Frequently Asked Questions

Will clearing cache delete my watch history or saved shows?

No. Your watch history, saved shows, and account information are stored on Peacock's servers, not on your device. Clearing cache only removes temporary files the app uses to run. Your account will look exactly the same after you clear the cache.

How often should I clear the Peacock cache?

Most people don't need to clear it regularly. Clear the cache only when you notice the app is slow, freezing, or not loading properly. If you use Peacock daily, clearing it once every two to three months is reasonable, but it's not necessary unless you have a problem.

What's the difference between Clear Cache and Clear Data?

Clear Cache removes temporary files only. Clear Data removes temporary files and your login information, which means you'll have to sign in again the next time you open the app. For most problems, Clear Cache is enough. Only use Clear Data if you're having login issues or if you want to remove your account from the device.

Do I need to sign in again after clearing the cache?

On Android and Fire TV, no—your login information stays saved. On iPhone and iPad, you must reinstall the app, but your login usually stays saved if you sign in right after reinstalling. On Roku and Apple TV, it depends on the model, but most will keep you signed in.

Can I clear cache on the Peacock website?

The Peacock website doesn't have a built-in cache-clearing option. If you're having problems on the website, clear your web browser's cache instead. In Chrome, Firefox, Safari, or Edge, press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac), select All Time, check Cookies and Cached Images, and click Clear.