You can close your Peacock account through your account settings on any device, and the process takes about five minutes

Closing a Peacock account is straightforward: you log in, go to your account settings, find the cancellation option, and confirm. Peacock will stop charging you when ready, though you may lose access to your content right away depending on whether you have an active subscription or a free account. If you have a free Peacock account, there is nothing to cancel—you can straightforward stop using it. If you pay for Peacock Premium or Premium Plus, cancellation stops the recurring charge.

The steps are the same whether you subscribed directly through Peacock's website or through a third-party service like Apple, Google Play, or Roku. However, if you subscribed through a third party, you may need to cancel through that service instead of through Peacock itself. This guide covers both routes.

Key Takeaways

  • Free Peacock accounts do not need to be closed; you can straightforward stop logging in.
  • Paid subscriptions can be canceled through your Peacock account settings under "Manage Subscription" or through the third-party service where you subscribed.
  • Cancellation stops your charges when ready, but you lose access to Premium content right away.
  • If you subscribed through Apple, Google Play, Amazon Prime Video, or Roku, you must cancel through that service's app or website, not through Peacock.

How to cancel a Peacock subscription on the website or app

Log into your Peacock account on the website (peacocktv.com) or open the Peacock app on your phone, tablet, or streaming device. Once you are logged in, look for your account menu—this is usually a profile icon or your name in the top right corner of the screen.

Select "Account" or "Settings" from that menu. You should see an option labeled "Manage Subscription" or "Subscription." Click or tap it. On the next screen, you will see your current plan (Premium or Premium Plus) and a button that says "Cancel Subscription" or "Cancel Plan." Select that button and follow the prompts to confirm. Peacock will ask you why you are canceling—you can skip this or answer it, but it does not affect whether your cancellation goes through.

After you confirm, your subscription ends when ready. You will receive a confirmation email from Peacock. If you were charged for a full month or billing cycle, Peacock does not refund the unused portion—the cancellation takes effect right away, but you have already paid for that period.

Canceling if you subscribed through Apple, Google Play, Amazon, or Roku

If you signed up for Peacock through the Apple App Store, Google Play Store, Amazon Prime Video, or Roku, you cannot cancel through Peacock's website or app. You must cancel through the service where you subscribed. Peacock does not have access to those subscriptions, so canceling in Peacock's settings will not stop the charges.

Through Apple (iPhone, iPad, or Mac): Open the Settings app, tap your name at the top, select "Subscriptions," find Peacock, and tap "Cancel Subscription." On a Mac, open System Settings, click your name, go to "Subscriptions," and follow the same steps.

Through Google Play (Android phone or tablet): Open the Google Play app, tap your profile icon in the top right, select "Subscriptions," find Peacock, and tap "Cancel Subscription."

Through Amazon Prime Video: Go to your Prime Video account settings on the website or in the app, find "Manage Your Prime Video Subscriptions," locate Peacock, and select "Cancel."

Through Roku: On your Roku device, go to "Home," select "Subscriptions," find Peacock, and choose "Manage" or "Cancel."

What happens after you cancel

Once your cancellation is confirmed, you lose access to Peacock Premium and Premium Plus content when ready. This means you can no longer watch movies, shows, or sports that require a paid subscription. You will be able to watch only free, ad-supported content if Peacock offers it in your region.

Any saved shows, watchlists, or viewing history tied to your account will remain in your account if you log back in later. However, if you want to resubscribe, you will need to set up a new payment method and start a new subscription—Peacock does not automatically restore your old subscription.

If you cancel mid-billing cycle, you do not receive a refund for the unused time. Your access ends right away, even if you paid for the full month. Check your billing date before you cancel if you want to time it to the end of your cycle.

Reactivating your account if you change your mind

If you cancel and later want to resubscribe, you can log back into your Peacock account and start a new subscription. Your account information, email, and viewing history will still be there. You will need to enter a payment method again, and you will start a new billing cycle from that date.

Peacock does not offer a grace period or a way to "pause" your subscription—cancellation is permanent until you manually resubscribe. Some streaming services offer discounts to returning customers, but Peacock's pricing is the same whether you are new or returning.

Deleting your Peacock account entirely

Canceling your subscription and deleting your account are two different things. Canceling stops your charges but keeps your account active. If you want to remove your account completely, you need to request account deletion separately.

To delete your account, log into Peacock, go to "Account" or "Settings," and look for an option like "Delete Account" or "Close Account." Not all regions or account types have this option visible in settings. If you cannot find it, contact Peacock customer support through the help section of the website or app and request account deletion. They will ask you to confirm your identity and may ask why you want to delete it, but they will process the request.

Account deletion is permanent and cannot be undone. All your saved shows, watchlists, and viewing history will be erased. You will not be able to log back in with that email address unless Peacock allows you to create a new account with it after a waiting period.

Troubleshooting cancellation problems

If you see "Cancel Subscription" but it does not work, or if you are still being charged after canceling, the most common cause is that you subscribed through a third party and are trying to cancel through Peacock. Double-check where you signed up—look at your credit card or bank statement to see which service is charging you, then cancel through that service instead.

If you are still charged after canceling through the correct service, contact that service's customer support first (Apple, Google, Amazon, or Roku). They handle the billing, not Peacock. If the charge persists, you can also reach out to Peacock support, but the third-party service is responsible for stopping the charge.

If you cannot find the "Cancel Subscription" button in your account settings, your account may be on a free tier, or your region may have a different interface. Log out and log back in to refresh the page, or contact Peacock support for help.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Peacock does not refund unused portions of your subscription. If you cancel on the 15th of a month and paid for the full month on the 1st, you lose access when ready but do not receive a refund for the remaining 15 days. Plan your cancellation for the end of your billing cycle if you want to use your full payment.

Can I pause my Peacock subscription instead of canceling?

Peacock does not offer a pause or freeze option. You can only cancel or keep your subscription active. If you want to stop paying, you must cancel. You can resubscribe later without penalty, but you will start a new billing cycle from the date you resubscribe.

What if I subscribed through my cable or internet provider?

If Peacock came bundled with your cable, internet, or phone plan, you cannot cancel it through Peacock's website or app. Contact your provider's customer service and ask them to remove Peacock from your account. They will handle the cancellation on their end.

Do I need to cancel before my free trial ends?

Yes. If you signed up for a free trial and do not want to be charged when it ends, you must cancel before the trial period expires. Peacock will charge you automatically on the day after your trial ends unless you cancel first. Check your confirmation email for the exact end date of your trial.

Can I cancel my account on a smart TV or streaming device?

You can access your account settings on most smart TVs and streaming devices, but the interface may be harder to navigate. It is usually easier to cancel through the Peacock website on a computer or through the mobile app on your phone. If you must cancel on your TV, go to your account settings, find "Manage Subscription," and follow the prompts.