Deactivating your Peacock account takes about five minutes and stops all charges when ready
To deactivate your Peacock account, sign in to your account on Peacock.com or the Peacock app, go to your account settings, select "Subscription," and choose "Cancel Subscription." Peacock will ask you to confirm the cancellation and may offer a discount to keep you subscribed—you can decline and proceed. Once you confirm, your account is deactivated and you lose access to Peacock content right away.
If you paid through a third party like Apple, Google Play, or Amazon Prime Video, you must cancel through that service instead, not through Peacock itself. The steps differ depending on which platform you used, and canceling through the wrong place will not stop your charges.
Key Takeaways
- Deactivating your account stops all charges when ready, even if you have time left in your current billing period.
- If you subscribed through Apple, Google Play, Amazon Prime Video, or another third-party service, you must cancel through that service's app or website, not through Peacock.
- Peacock may offer you a discount or free trial extension when you try to cancel—you can accept or decline without affecting the cancellation.
- Your account data and watchlist are deleted after a set period, so if you think you might return, note down any shows you want to watch elsewhere.
Canceling directly through Peacock.com or the app
Open Peacock on your web browser or mobile app and sign in with your email and password. On the web, click your profile icon in the top right corner and select "Account." On the mobile app, tap the profile icon at the bottom right and select "Account Settings." From there, look for "Subscription" or "Manage Subscription" and tap or click it.
Select "Cancel Subscription" and Peacock will show you a confirmation screen. The screen may display a retention offer—a discount, free month, or other incentive to keep your subscription. You can accept the offer if you want to stay, or ignore it and click "Cancel Subscription" again to proceed. Once you confirm, your deactivation is complete and you will no longer be charged.
Canceling a subscription through a third-party service
If you signed up for Peacock through Apple App Store, Google Play Store, Amazon Prime Video, or another third-party platform, you cannot cancel through Peacock itself. Instead, you must cancel through the service you used to pay. Canceling only through Peacock will leave your subscription active at the third party, and you will continue to be charged.
Apple: Open the App Store app, tap your profile icon, select "Subscriptions," find Peacock, and tap "Cancel Subscription."
Google Play: Open Google Play, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find Peacock, and tap "Cancel subscription."
Amazon Prime Video: Go to Amazon.com, select "Your Account," then "Prime Video Settings," find "Manage Your Prime Video Membership," and select "Cancel Your Prime Video Membership." Note that this cancels Prime Video itself, not just Peacock—if you want to keep Prime Video but drop Peacock, you may need to contact Amazon support.
Other services: Check the app or website where you subscribed and look for "Manage Subscriptions" or "Billing." The exact steps vary by platform.
What happens to your account after you cancel
Once you deactivate your account, you lose access to Peacock content when ready. You cannot watch shows, movies, or live sports, and you cannot resume watching where you left off. Your watchlist and viewing history are retained for a limited time—Peacock typically keeps account data for 12 months—but after that period your account is permanently deleted.
If you think you might want to return to Peacock later, write down the titles of shows you want to watch so you can find them elsewhere or remember to resume them if you resubscribe. You can always create a new account later using the same email address.
Pausing your subscription instead of canceling
Peacock does not offer an official pause or suspension feature, so you cannot temporarily freeze your account without canceling. However, if you want to take a break without losing your watchlist and viewing history, you can downgrade to Peacock's free tier instead. The free tier includes a limited library of shows and movies with ads, and you will not be charged.
To downgrade, go to your account settings, select "Subscription," and choose the free plan option if it appears. If downgrading is not an option in your account, your only choice is to cancel and resubscribe later. Resubscribing creates a new account, so you will lose your watchlist unless you note it down beforehand.
Refunds and billing questions
Peacock does not issue refunds for partial months or unused time. Once you cancel, your subscription ends when ready and you are not charged again, but you will not receive money back for the remainder of your billing cycle. If you were charged after canceling, or if you see a charge you do not recognize, contact Peacock support through the app or website to report the issue.
If you subscribed through a third party and were charged after canceling through Peacock, the charge came from that third-party service, not Peacock. In that case, contact the third party's support team—Apple, Google, Amazon, or whoever processed the payment.
Reactivating your account later
You can resubscribe to Peacock at any time by signing back into your account or creating a new one. If you sign in with the same email address you used before, Peacock may restore some of your previous account information, though this is not may provide. If you want to be certain your watchlist and preferences are preserved, take screenshots or notes before you cancel.
When you resubscribe, you will be charged the current subscription rate, which may be different from what you paid before. Peacock occasionally offers promotional rates for new or returning subscribers, so check for any available offers before you sign up again.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Peacock does not refund unused time in your billing cycle. Once you cancel, your subscription ends when ready and you stop being charged, but you will not receive money back for the days remaining in your current month.
Can I cancel my Peacock subscription without logging in?
No, you must sign into your account to cancel. If you forgot your password, use the "Forgot Password" link on the Peacock sign-in page to reset it, then proceed with cancellation.
What if I subscribed through my cable or internet provider?
If Peacock came bundled with your cable, satellite, or internet service, you cannot cancel it through Peacock. Contact your provider's customer service and ask them to remove Peacock from your account. They will tell you whether you lose the service when ready or at the end of your billing cycle.
Will my account be deleted right away after I cancel?
Your account will be deactivated when ready and you will lose access to Peacock content. Your account data and watchlist are kept for about 12 months, after which they are permanently deleted. You can reactivate by signing back in during that window.
Can I cancel Peacock if I have an outstanding balance?
Yes, you can cancel even if you owe money. However, Peacock may pursue collection of the balance or prevent you from creating a new account with the same payment method. If you have a billing dispute, contact Peacock support before canceling to resolve it.