Cancel Peacock Through Your Account Settings

To delete your Peacock subscription, sign into your account on the Peacock website or app, go to your account settings, and select the option to cancel or manage your subscription. The exact steps depend on whether you subscribed directly through Peacock or through another service like Apple, Google Play, Amazon Prime Video, or your cable provider.

If you subscribed directly through Peacock, you can cancel from any device. Open the Peacock app or website, tap or click your profile icon in the top right corner, select "Account," then choose "Manage Subscription" or "Subscription & Billing." Look for a "Cancel Subscription" or "End Membership" button. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with the cancellation.

Your access ends at the end of your current billing cycle. If you paid for a month on the 15th, your cancellation takes effect on the 15th of the next month, not when ready. Peacock will send you a confirmation email with the cancellation date.

Key Takeaways

  • Direct Peacock subscriptions cancel through your account settings under "Manage Subscription," and access ends at the end of your current billing cycle.
  • Subscriptions purchased through Apple, Google Play, Amazon Prime Video, or cable providers must be cancelled through those services, not through Peacock itself.
  • You will receive a confirmation email showing the exact date your access ends.
  • Peacock may offer a discount code to keep you subscribed, but you can decline and complete the cancellation.
  • If you cancel before your billing date, you keep access until that date arrives.

Cancel a Subscription Purchased Through Apple or Google Play

If you subscribed to Peacock through Apple (iPhone, iPad, or Mac) or Google Play (Android), you must cancel through that platform, not through Peacock itself. Cancelling only through Peacock will not stop the charges.

For Apple: On your iPhone or iPad, open Settings, tap your name at the top, select "Subscriptions," find Peacock in the list, tap it, and choose "Cancel Subscription." On a Mac, open System Settings, click your name, select "Subscriptions," find Peacock, and click "Edit" then "Cancel." You can also cancel through the App Store app by tapping your profile icon, selecting "Subscriptions," finding Peacock, and tapping "Cancel Subscription."

For Google Play: Open the Google Play app on your Android device, tap your profile icon in the top right, select "Manage Subscriptions," find Peacock, tap it, and choose "Cancel Subscription." On a computer, go to play.google.com, sign in, click your profile icon, select "Manage Your Google Account," go to the "Subscriptions" tab, find Peacock, and click "Cancel Subscription."

Cancel a Subscription Through Amazon Prime Video or Your Cable Provider

If you added Peacock as a channel through Amazon Prime Video, you cancel it from your Amazon account, not from Peacock. Go to Amazon.com, sign in, go to "Your Account," select "Memberships and Subscriptions," find Peacock, and click "Cancel Channel." Your access ends at the end of your current billing period.

If you subscribed to Peacock through your cable or satellite provider (such as Comcast Xfinity, Charter Spectrum, or Cox), contact that provider directly to cancel. You can call their customer service number, log into your account online, or visit a local office. The provider handles the cancellation and billing, not Peacock.

What Happens After You Cancel

Once you cancel, you lose access to all Peacock content at the end of your current billing cycle. You cannot read shows or movies to watch offline after cancellation — your access to downloaded content also ends on your cancellation date. Any watchlist or saved preferences are deleted.

If you change your mind, you can resubscribe at any time through the same method you originally used. Peacock does not charge a reactivation fee. Your new subscription starts when ready and you begin a fresh billing cycle.

Common Mistakes to Avoid

The most common mistake is cancelling through the wrong platform. If you subscribed through Apple or Google Play but try to cancel through Peacock's website, the charges will continue because Peacock does not control those subscriptions. Always cancel through the same service where you originally subscribed.

Another mistake is assuming cancellation is when ready. Your access ends at the end of your billing cycle, not the moment you click cancel. If you subscribed on the 1st of the month and cancel on the 15th, you still have access until the 1st of the next month. Check your confirmation email for the exact end date.

Do not assume that uninstalling the Peacock app cancels your subscription — it does not. You must go through the cancellation steps in your account settings or through the platform where you subscribed.

If You Cannot Find the Cancel Option

If the cancel button is not visible in your account settings, your subscription may already be cancelled, or you may be using a free account. Peacock offers a free tier with ads, and free accounts have no subscription to cancel.

If you are certain you have a paid subscription but cannot locate the cancel option, contact Peacock support through the app or website. Tap or click the profile icon, select "Help & Settings," and choose "Contact Us." Describe your issue and Peacock support can walk you through the cancellation or cancel it for you.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No, Peacock does not issue refunds for partial months. Your subscription remains active until the end of your current billing period, and you lose access on that date. If you cancel on the 15th of a month but your billing date is the 1st, you keep access until the 1st of the next month.

Can I pause my subscription instead of cancelling?

Peacock does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancel and resubscribe when you are ready to return.

What if I subscribed through my cable provider and do not remember which one?

Check your credit card or bank statement for the charge. The statement will show the name of the company that billed you — that is the provider you contact to cancel. You can also call Peacock support and provide your email address; they can tell you which provider your subscription is linked to.

Do I lose my saved shows and watchlist when I cancel?

Yes, your watchlist, saved shows, and viewing history are deleted when your subscription ends. If you resubscribe later, you start with a blank slate.

How long does it take for the charges to stop after I cancel?

Charges stop after your current billing cycle ends. You will not see a charge on your next billing date. If you are charged after your cancellation date, contact the platform where you subscribed (Apple, Google Play, Amazon, or your cable provider) to request a refund.