Cancel Peacock through your account settings
The fastest way to end your Peacock subscription is to log into your account on the Peacock website or app and cancel directly. Go to your account menu — usually found by tapping your profile icon in the top right corner — and look for "Account" or "Settings". From there, select "Subscription" or "Manage Subscription". You will see your current plan and a button or link to cancel. Click it, and Peacock will ask you to confirm. Your access ends at the end of your current billing cycle, not when ready.
If you subscribed through Peacock's website using a credit card or PayPal, this method works without calling anyone. The cancellation takes effect within a few minutes, though your service continues until your next billing date arrives. You will receive a confirmation email once the cancellation is processed.
Key Takeaways
- Log into your Peacock account, go to Settings or Account, find Subscription, and click Cancel — this works for subscriptions bought directly from Peacock.
- If you subscribed through a third-party service like Apple, Google Play, Amazon Prime Video Channels, or Comcast, you must cancel through that service instead, not through Peacock.
- Your service continues until the end of your current billing period; cancellation does not cut off access when ready.
- Save your confirmation email as proof that you cancelled, in case you are charged again by mistake.
Cancel a subscription bought through Apple, Google, or Amazon
If you signed up for Peacock through Apple App Store, Google Play, Amazon Prime Video Channels, or another third-party platform, you cannot cancel through Peacock itself. You must cancel through the service you paid. Each platform has its own cancellation process, and Peacock has no control over your billing once you subscribed that way.
Apple: Open the App Store app on your iPhone, iPad, or Mac. Tap your profile icon, then "Subscriptions". Find Peacock in the list and tap it. Select "Cancel Subscription" and confirm. Google Play: Open Google Play on your Android phone or tablet. Tap your profile icon, then "Payments and subscriptions", then "Subscriptions". Tap Peacock and select "Cancel subscription". Amazon Prime Video Channels: Go to your Amazon account, select "Your Account", then "Memberships and Subscriptions". Find Peacock Premium Add-on and click "Cancel membership".
Cancel a Peacock subscription bundled with Comcast or other cable
If Peacock came as part of a Comcast Xfinity bundle or another cable provider package, cancelling Peacock alone may not be possible through the Peacock app. Instead, contact your cable provider directly. Call the customer service number on your bill or log into your provider's account portal and look for subscription or add-on management.
Some cable bundles include Peacock at no extra charge, so "cancelling" it means removing it from your package — which may change your bill. Others charge a monthly fee for Peacock as an add-on. Ask your provider whether removing Peacock will lower your bill before you proceed. The cancellation takes effect on your next billing date.
What happens after you cancel
Once you cancel, your Peacock account remains active until the last day of your billing cycle. You can still watch everything included in your plan during that time. On the day after your billing cycle ends, your access stops. You will no longer be able to stream Peacock content, though your account information stays on file if you decide to resubscribe later.
If you are charged after your cancellation date, contact Peacock support or the service you paid through (Apple, Google, Amazon, or your cable provider) and ask for a refund. Keep your cancellation confirmation email as proof that you ended the subscription on time.
Reactivate your Peacock subscription later
If you cancelled and want to come back, you can resubscribe at any time through the same method you used before. Log into Peacock, go to your account settings, and select your plan. If you subscribed through Apple, Google, Amazon, or your cable provider, go back to that service and turn the subscription back on. Your old watchlist and viewing history will still be there.
Peacock does not charge a penalty for cancelling and resubscribing, and there is no waiting period. You can cancel one month and restart the next without any issue.
Troubleshooting: You cannot find the cancel button
If you log into your Peacock account and cannot locate the cancel option, check whether you are looking in the right place. On the website, go to your profile menu in the top right, select "Account", then scroll down to "Subscription" or "Manage Your Subscription". On the mobile app, tap your profile icon, then "Account", then "Subscription". The button should say "Cancel Subscription" or "Manage Plan".
If the button still does not appear, you may have a free or promotional account that does not show a cancel option because there is nothing to cancel. Free Peacock accounts do not charge you, so there is no subscription to end. If you have a paid account and the cancel button is missing, contact Peacock support through the app or website and describe what you see. They can cancel it for you manually.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Peacock does not refund partial months. Your service continues until the end of your current billing cycle, and you pay nothing more. If you were charged twice by mistake or charged after you cancelled, contact Peacock support or the service you paid through and request a refund within 30 days of the charge.
Can I pause my subscription instead of cancelling?
Peacock does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop paying but might return later, cancel now and resubscribe when you are ready. There is no penalty for doing this.
What if I subscribed through my cable bill and cannot find Peacock in my account?
Call your cable provider's customer service number. They can tell you whether Peacock is part of your package, whether it costs extra, and how to remove it. Some providers bundle it automatically with certain plans, so it may not show as a separate line item in your online account.
Do I lose my watchlist and saved shows when I cancel?
Your watchlist and viewing history stay on your Peacock account even after you cancel. If you resubscribe later, everything will be there. However, if you delete your Peacock account entirely — which is different from cancelling your subscription — you will lose all of that information.
How do I know my cancellation went through?
You will receive a confirmation email from Peacock or the service you paid through (Apple, Google, Amazon, or your cable provider). Check your email inbox and spam folder. If you do not see a confirmation within a few hours, log back into your account and check your subscription status. It should say "Cancelled" or show no active plan.