Where to find your active subscriptions on Roku
Your Roku subscriptions live in one place: the Roku Channel Store, which you reach directly from your Roku device's home screen. Press the Home button on your remote, scroll to "Subscriptions," and you'll see every paid channel you're currently paying for — whether it's Peacock, Netflix, Disney+, or any other service. This is the master list Roku maintains for your account.
If you're on a Roku TV (not a separate Roku box or stick), the path is slightly different but the result is the same. Go to Home, then look for "My Subscriptions" or "Manage Subscriptions" in the menu. The exact wording depends on your Roku model and software version, but the button will be clearly labeled and will show you everything you're paying for through Roku's billing system.
You can also check your subscriptions from a web browser by logging into your Roku account at roku.com, clicking your profile icon in the top right, and selecting "Subscriptions." This view shows the same list and lets you cancel or manage subscriptions without touching your remote.
Key Takeaways
- Your Roku subscriptions appear in one central list under "Subscriptions" or "My Subscriptions" on your device's home screen.
- Roku bills you directly for channels added through the Roku Channel Store, separate from any subscriptions you pay for outside Roku.
- You can view and cancel subscriptions either on your Roku device or through roku.com on any web browser.
- Canceling a subscription through Roku stops the billing when ready, but you may lose access to that channel within minutes or hours depending on the service.
- Some channels like Peacock offer their own subscription management separate from Roku, so check both places if you're unsure what you're paying for.
The difference between Roku billing and direct subscriptions
This is the source of confusion for most people: Roku can bill you for a subscription, or the channel itself can bill you directly. If you subscribed to Peacock through the Roku Channel Store, Roku charges your payment method and sends Peacock a cut. If you subscribed to Peacock through peacock.com or the Peacock app on another device, Peacock charges you directly and Roku never sees the transaction.
The "My Subscriptions" list on Roku only shows subscriptions that Roku is billing you for. If you have a Peacock account but subscribed outside of Roku, it won't appear in that list — even if you can watch Peacock on your Roku device. This is why you might think you have fewer subscriptions than you actually do.
To find all your subscriptions across both systems, check your Roku account for Roku-billed channels, then log into each streaming service's website (Peacock, Netflix, Disney+, etc.) to see what you're paying them directly. Your credit card or bank statement is the most reliable master list of everything you're actually paying for each month.
How to add a new subscription through Roku
Open the Roku Channel Store from your home screen and search for the channel you want. When you find it, select it and look for a "Subscribe" button. Roku will ask you to confirm your payment method — it uses the card or account already linked to your Roku profile, so you won't enter payment details again. After you confirm, the subscription activates when ready and the channel appears in your "My Subscriptions" list.
Some channels offer a free trial period before charging you. Roku will tell you the trial length and the price after the trial ends before you confirm. Write down when the trial expires if you don't want to be charged — you'll need to cancel before that date if you change your mind.
The entire process takes less than a minute. You'll have access to the channel within seconds of confirming, though sometimes it takes a few minutes for the app to fully load on your device for the first time.
Canceling a Roku subscription
Go to "My Subscriptions" on your Roku device, find the channel you want to cancel, select it, and choose "Cancel Subscription." Roku will ask you to confirm — this is your final note to change your mind. Once you confirm, the subscription stops and Roku stops charging you. You lose access to that channel's content either when ready or within a few hours, depending on the service.
You can also cancel through roku.com: log in, go to your profile, select "Subscriptions," find the channel, and click "Cancel." The result is identical. There's no penalty for canceling, no waiting period, and no customer service call required.
If you subscribed to a channel directly (not through Roku), you'll need to cancel it directly with that service. Log into Peacock.com, Netflix.com, or wherever you signed up, find the subscription settings, and cancel there. Roku can't cancel subscriptions it didn't sell you.
Checking your billing history and payment method
Your Roku billing history shows every charge Roku has made to your account. Log into roku.com, go to your profile, and select "Billing" or "Payment History." You'll see a list of every subscription charge, the date, and the amount. This is useful for spotting duplicate charges or subscriptions you forgot you had.
To change your payment method, go to the same Billing section and select "Payment Method." You can add a new card, remove an old one, or switch which card Roku uses for future charges. Changes take effect when ready for new subscriptions, but existing subscriptions keep charging to the old method until you manually update them.
If you see a charge you don't recognize, check your "My Subscriptions" list first — it might be a channel you forgot about. If it's not there, contact Roku support through roku.com/support with the charge date and amount, and they can investigate.
Why a subscription might not show up in your list
The most common reason is that you subscribed outside of Roku. If you signed up for Peacock on peacock.com or through another device, that subscription exists in Peacock's system, not Roku's. You can still watch Peacock on your Roku device if you log in with your Peacock account, but it won't appear in your Roku subscription list because Roku isn't billing you.
Another possibility is that the subscription already expired or was canceled. Roku removes canceled subscriptions from the list within a few hours. If you canceled something and want to resubscribe, you can find it in the Channel Store and start fresh.
If a subscription you're certain you're paying for doesn't appear anywhere, check your credit card statement to confirm the charge is still happening. Then log into that service's website directly to see if the subscription is active there. If it is, you're subscribed directly with that service, not through Roku.
Frequently Asked Questions
Can I share a Roku subscription with someone else?
Only if you share your Roku account with them. Subscriptions are tied to your Roku profile, so anyone who logs into your account on any Roku device can watch your subscriptions. If you want to share a specific channel like Peacock with someone on a different Roku account, they'll need their own subscription to that channel.
What happens to my subscription if I factory reset my Roku?
Your subscriptions stay active and keep charging you. A factory reset only erases the device's local data, not your Roku account. When you log back in with your Roku account, all your subscriptions reappear. You'll need to cancel them through your Roku account if you don't want to be charged anymore.
Can I pause a subscription instead of canceling it?
Roku doesn't offer a pause feature. You either keep the subscription active and keep paying, or you cancel it. If you want to stop paying temporarily, cancel it and resubscribe later when you're ready. There's no penalty for canceling and restarting.
Why am I being charged for a subscription I don't remember buying?
Check your Roku billing history and "My Subscriptions" list to see what's charging you. If it's there, you subscribed through Roku at some point — possibly during a free trial that expired. If it's not in your Roku list but the charge is on your credit card, you subscribed directly with that service outside of Roku. Log into that service's website to cancel it there.
Do I need a Roku account to watch subscriptions on my Roku TV?
Yes. Even if you own the TV outright, you need a free Roku account to access the Channel Store and manage subscriptions. You create this account the first time you set up your Roku TV, and it takes about two minutes.