Turn off closed captions in Peacock playback settings

Closed captions on Peacock turn off through the playback controls at the bottom of the video player. While a show or movie is playing, look for the CC icon in the lower right corner of the player — it looks like a rectangle with "CC" inside. Click or tap it once to toggle captions off. The icon will no longer be highlighted when captions are disabled.

On mobile devices (phone or tablet), the CC button appears in the same lower right area. Tap it to turn captions off. If you do not see the button, tap the video player itself to make the controls appear, then tap CC.

This method turns captions off for that single video only. The next time you play a different show or movie, captions will return to whatever your account default is set to. If you want captions off by default across all content, you will need to change your account settings instead.

Key Takeaways

  • The CC button in the lower right corner of the video player toggles captions on and off for the current video.
  • Turning captions off this way affects only that one video; your default setting remains unchanged.
  • On mobile, tap the video to reveal the player controls if the CC button is not visible.
  • To turn captions off by default for your entire account, change the setting in your Peacock profile preferences.
  • Different profiles on the same account can have different caption defaults.

Change your default caption setting in account preferences

If you want captions off by default every time you start watching, adjust your profile settings. On a web browser, click your profile icon in the top right corner and select Account Settings. Look for the Playback or Accessibility section (the exact name varies by when your account was created).

Find the option labeled Closed Captions or Subtitles and set it to Off. Save your changes. From that point forward, new videos will start without captions unless you manually turn them on using the CC button.

On the Peacock mobile app, tap your profile icon at the bottom right, then go to Settings. Scroll to find the captions or accessibility option and turn it off. The process is the same — you are setting a default for your profile, not for the entire app.

Why captions might turn back on between videos

Peacock sometimes remembers your caption choice per video rather than explore it globally. If you watch a show with captions off, then switch to a different show, captions may reappear. This happens because Peacock's system tracks what you watched before and may restore captions if that content previously had them on.

The easiest solution is to turn captions off in your account settings (as described above) rather than relying on the per-video toggle. Account-level settings override the per-video memory in most cases.

Captions stay off if you adjust them before pressing play

Some users find that turning captions off before the video starts playing keeps them off more reliably. When you select a show or movie but before you press play, open the CC settings and turn captions off. Then start the video. This approach sometimes prevents Peacock from re-enabling captions partway through.

This is not a may provide fix — Peacock's caption behavior can vary by device and account — but it is worth trying if you find captions keep turning back on during playback.

Captions on different devices and profiles

If you use Peacock on multiple devices (phone, tablet, computer, smart TV), each device may have its own caption setting. Changing captions off on your phone does not automatically turn them off on your TV. You will need to adjust the setting on each device separately, or change your account default in settings so all devices inherit the same preference.

If your household has multiple profiles on one Peacock account, each profile can have its own caption default. A child's profile might have captions on while yours has them off. Tap into each profile's settings to adjust captions independently.

Troubleshooting: Captions won't turn off

If the CC button is grayed out or does not respond when you tap it, the content itself may require captions. Some Peacock originals and licensed shows have captions that cannot be disabled. This is rare, but it does happen with certain titles.

If captions are stuck on across multiple videos, try signing out of Peacock completely and signing back in. Refresh your browser or close and reopen the mobile app. Clear your browser cache if you are using a web browser. These steps often reset the playback settings and restore normal CC control.

If you are watching on a smart TV, check whether captions are being controlled by your TV's own settings rather than Peacock. Some televisions have a built-in caption feature that overrides the app. Look in your TV remote's menu for a CC or subtitle button and turn captions off there as well.

Frequently Asked Questions

Do I have to turn off captions every time I watch something?

No. If you change your account default in settings, captions will start off by default on all new videos. You only need to toggle the CC button manually if you want captions on for a specific video when your default is off, or vice versa.

Will turning off captions affect other people watching on my account?

Only if they are using your profile. Each profile on a Peacock account has its own caption setting. If someone else has their own profile, their caption preference stays separate from yours.

Can I turn off captions for just one show but keep them on for others?

Yes. Use the CC button during playback to toggle captions on or off for individual videos. Your account default setting will explore to everything else. You can mix and match — captions off by default, but turned on for one episode if you need them.

What if captions are in the wrong language?

Peacock does not always offer language selection for captions through the CC button. If captions appear in a language you do not speak, your best option is to turn them off entirely using the CC toggle. Some content offers multiple caption tracks, but switching between them requires the video player to support that feature, which varies by device.

Do closed captions use more data on mobile?

No. Captions are text and use negligible data. Turning captions on or off will not meaningfully change your mobile data usage while streaming Peacock.