Turn Off Captions in Three Steps

To disable closed captioning on Peacock, open the video you're watching, look for the CC icon in the player controls at the bottom right, and click it once. The icon will no longer be highlighted, and captions will disappear from your screen. On mobile devices, tap the three-dot menu icon instead, then select "Captions" and toggle it off.

The setting applies only to the video you're currently watching. If you start a different show or movie, captions will return to whatever your default setting is. Peacock does not have a global "never show captions" option that applies across your entire account, so you'll need to turn them off each time you watch something new if captions are turned on by default for you.

Key Takeaways

  • Click or tap the CC icon in the video player to toggle captions off for the current video.
  • On a computer or smart TV, the CC button is in the bottom-right corner of the player controls.
  • On a phone or tablet, tap the three-dot menu, then find and toggle off "Captions."
  • Turning off captions for one video does not turn them off for future videos you watch.
  • If captions are on by default for your account, you may need to adjust your accessibility settings in your Peacock profile.

Finding the CC Button on Different Devices

On a web browser or smart TV, hover your mouse or remote over the video while it's playing to reveal the player controls. The CC icon appears in the bottom-right corner, usually next to the volume and fullscreen buttons. It looks like a small rectangle with lines inside it. Click it once to turn captions off.

On an iPhone, iPad, or Android phone, the controls work differently. Tap anywhere on the video to bring up the player menu, then tap the three-dot menu icon (sometimes called "more options") in the top-right corner of the player. A dropdown menu will appear with several options, including "Captions." Tap that option and select "Off."

If you're using the Peacock app on a Roku, Apple TV, or Fire Stick, use your remote to navigate to the three-dot menu while the video is playing, then look for the captions option in that menu. The exact location varies slightly by device, but the three-dot menu is always the starting point.

Changing Your Default Caption Settings

If captions turn back on every time you start a new video, your Peacock account may have captions set as the default. To change this, go to your account settings. On a computer, click your profile icon in the top-right corner, then select "Account Settings." On a mobile device, tap the menu icon (three horizontal lines) and navigate to "Settings."

Look for an "Accessibility" or "Captions" section within your account settings. Some Peacock accounts have a toggle for "Always Show Captions" or similar wording. If this is turned on, turn it off. Save your changes, and captions should no longer appear by default on new videos. You can always turn them back on for a specific video if you need them.

Keep in mind that your device's own accessibility settings may also affect whether captions appear. If you have captions enabled in your phone's or TV's system settings, Peacock may default to showing them regardless of your Peacock account settings. Check your device's accessibility menu if captions keep reappearing even after you've adjusted your Peacock profile.

Why Captions Might Be On by Default

Peacock turns on captions automatically for some users based on their device settings or account history. If you've previously watched videos with captions enabled, the app may remember that preference. Additionally, if your device's operating system has captions enabled in its accessibility settings, Peacock will respect that and show captions by default.

Some Peacock content, particularly live events or news programs, may have captions forced on by the broadcaster. In these cases, the CC button may be grayed out or unresponsive, and you won't be able to turn captions off for that specific stream. This is a limitation of the content itself, not your account or device.

Troubleshooting When the CC Button Doesn't Work

If you click the CC button and nothing happens, first try refreshing the page or closing and reopening the app. Sometimes the player needs to reload to respond to your input. Wait a few seconds after clicking the button—occasionally there's a slight delay before captions disappear.

If the CC button is grayed out or missing entirely, the video you're watching may not support caption toggling. This happens most often with live broadcasts or certain premium content. Try watching a different show or movie to see if the CC button works there. If it does, the issue is specific to that content.

On mobile devices, make sure you're tapping the correct menu icon. The three-dot menu should appear when you tap the video itself. If you're tapping elsewhere on the screen, the menu won't show up. Also check that your Peacock app is up to date—older versions sometimes have bugs with the caption controls. Update the app from your device's app store if an update is available.

Captions and Peacock's Different Subscription Tiers

Peacock offers a free tier and paid subscription tiers (Peacock Premium and Peacock Premium Plus). The closed captioning feature works the same way across all tiers—you can turn captions on or off using the CC button regardless of which subscription level you have. There are no restrictions on caption toggling based on your membership.

Some content is only available to paid subscribers, but the caption controls function identically whether you're watching free or paid content. If you're having trouble with captions on a specific show, it's not because of your subscription tier.

Frequently Asked Questions

Will turning off captions for one show turn them off for everything I watch?

No. Captions are controlled per video, not globally. If you turn off captions for one episode, they may still appear when you start watching a different show. You'll need to turn them off again for each new video if your default setting has captions enabled.

Can I turn off captions for an entire series at once?

No. Peacock does not have a feature to disable captions for an entire series. You can only control captions one video at a time. If you want captions off by default for all content, adjust your account settings in the Accessibility section of your profile.

Why are captions on even though I turned them off last time?

Peacock resets the caption setting for each new video based on your account's default preference. If your account has captions enabled by default, they will turn back on when you start a new show. Check your account settings under Accessibility to change the default, or turn off captions manually each time you start watching something new.

What if the CC button doesn't appear in the player at all?

Some live broadcasts and premium content don't allow caption toggling. Try watching a different video to see if the CC button appears there. If it does, the content you were watching straightforward doesn't support manual caption control. If the CC button never appears on any video, your app may need an update or your browser may need to be refreshed.

Do I need to turn off captions on my device's settings, or just in Peacock?

You only need to turn them off in Peacock. However, if your device has captions enabled in its system accessibility settings, Peacock may default to showing them. If captions keep reappearing, check your device's accessibility menu and turn off captions there as well.