Turn off closed captions in three steps
Closed captions on Peacock turn off through the playback controls on whatever device you're watching on. During a show or movie, look for the CC icon (usually in the bottom right corner of the player), tap or click it, and select "Off" from the menu. The setting applies only to that viewing session — if you close the app and come back later, captions may be on again depending on your device.
The exact location of the CC button and the menu options shift slightly between Peacock on a phone, tablet, web browser, or TV device. The steps below cover the most common setups. If you don't see a CC button during playback, your device may not support caption controls through Peacock's player, though the content itself likely has captions available.
Key Takeaways
- The CC button appears in the playback controls during a show or movie and opens a menu where you can turn captions off.
- On phones and tablets, swipe up or tap the screen to reveal the player controls if they're hidden.
- On web browsers, hover your mouse over the video to show the control bar at the bottom.
- Turning captions off in one show does not automatically turn them off for the next one you watch.
- If you cannot find a CC button, check whether your device's accessibility settings have captions turned on system-wide.
Turning off captions on phones and tablets
Start playing the show or movie you want to watch. If the playback controls are not visible, tap the center of the screen — they should appear within a second or two. Look for the CC icon, which is usually a small rectangle with "CC" written inside it, located in the bottom right area of the player.
Tap the CC icon. A menu will pop up with caption options. Select "Off" to disable captions for this video. The captions should disappear when ready. If you see options like "English," "Spanish," or "Auto," those are language choices — you need to select "Off" to turn captions off entirely.
If the controls disappear while you're watching, tap the screen again to bring them back. Captions will remain off for the rest of that video, but the next time you open Peacock, the default setting may have captions on again.
Turning off captions on a web browser
Open Peacock in your web browser and start playing your show or movie. Move your mouse to the bottom of the video player — the control bar should appear. If it doesn't, try moving your mouse around the video area or clicking on the video itself.
Once the control bar is visible, look for the CC icon on the right side. Click it to open the caption menu. Select "Off" from the options. The captions will turn off for that video when ready.
Like the mobile experience, turning captions off in your browser applies only to the current video. If you watch something else or close and reopen Peacock, you may need to turn captions off again.
Turning off captions on TV devices and streaming boxes
Start playing your show or movie on your TV. Use your remote to bring up the playback controls — this is usually done by pressing a button labeled "Menu," "Options," or the center button on your remote, depending on your device. Some TV apps show controls automatically when you start playing.
Navigate to the CC or captions option using your remote's arrow buttons. Select "Off" to disable captions. The exact menu layout varies between Roku, Apple TV, Amazon Fire Stick, and other devices, but the CC button or captions option is almost always in the main playback controls.
If you cannot find a captions option in Peacock's player, check your TV or streaming device's system settings. Some devices have accessibility settings that turn on captions across all apps — if that's the case, you may need to turn captions off there instead of (or in addition to) in Peacock itself.
When captions stay on even after you turn them off
If captions keep appearing no matter what you do in Peacock, the setting may be coming from your device's accessibility menu rather than from Peacock itself. On most phones and tablets, go to Settings, then Accessibility or Captions, and look for an option like "Captions" or "Subtitles." If it's turned on there, turn it off.
On TV devices, check the system settings for accessibility or caption options. Roku, Apple TV, and Fire Stick all have system-level caption controls that override individual app settings. If captions are on at the system level, they may appear in Peacock even when you've turned them off in the player.
After you've checked both Peacock's player controls and your device's system settings, restart the app or device. Sometimes a fresh start clears a stuck caption setting.
Why captions might turn back on automatically
Peacock does not save your caption preference across sessions on most devices. Each time you start a new video, the app may default back to showing captions if that's what the content provider has set as the default. This is especially common with content that was originally broadcast with captions required by law, such as live news or certain educational programs.
If you find yourself turning off captions repeatedly, check whether your device's accessibility settings have captions enabled system-wide. Turning them off there will prevent them from appearing across all your apps, not just Peacock.
Frequently Asked Questions
Why does Peacock have captions on by default?
Some content on Peacock comes with captions turned on by default because the original broadcast required them, or because the content provider chose that setting. You can turn them off in the player for each video, but Peacock does not remember that choice for future videos.
Can I set captions to stay off for all Peacock videos?
Peacock does not have a global setting to keep captions off across all videos. You need to turn them off individually for each show or movie. However, if you turn off captions in your device's system accessibility settings, they will stay off across all apps, including Peacock.
What if the CC button is not showing up in the player?
Make sure the playback controls are visible — tap or click the video to reveal them. If the CC button still does not appear, your device may not support caption controls through Peacock's player, or captions may be controlled through your device's system settings instead. Check your device's accessibility menu.
Do I need to turn off captions on each device separately?
Yes. Peacock does not sync caption settings across devices. If you watch on your phone, tablet, and TV, you will need to turn off captions separately on each one.