Remove a Saved Credit Card in Three Steps

To remove a credit card from Peacock, go to your account settings, find the payment method section, and delete the card you no longer want on file. The process takes less than a minute and works the same way on the web, phone app, or tablet.

Peacock stores your payment information so you can start watching without re-entering your card each time. If you want to remove an old card, switch to a different one, or stop automatic charges, you can delete it from your account at any time. You do not need to cancel your subscription to remove a card—you can keep your account active and just change which card Peacock charges.

Key Takeaways

  • You can remove a credit card from Peacock through account settings on any device where you are signed in.
  • Removing a card does not cancel your Peacock subscription; your account stays active unless you choose to cancel it separately.
  • If you remove your only payment method, Peacock will ask you to add a new card before your next billing date.
  • You can add a replacement card at the same time you delete the old one, so there is no gap in service.

How to Delete a Card on the Peacock Website

Sign into your Peacock account on a web browser and look for your profile icon or menu in the top right corner. Click on it and select Account or Settings—the exact wording depends on which version of the site you see, but it is always near the top of that menu.

Once you are in your account page, find the section labeled Payment Method, Billing, or Subscription. Click on it to see the credit card currently on file. You will see the last four digits of the card and the expiration date. Next to it, look for a Delete, Remove, or trash icon button. Click that button, and Peacock will ask you to confirm. Select Yes or Confirm, and the card is removed.

How to Delete a Card on the Peacock Mobile App

Open the Peacock app on your phone or tablet and tap your profile icon, usually in the bottom right corner or top left, depending on your device. Tap Account or Settings.

Scroll down to find Payment Method or Billing Information. Tap on it to see your saved card. You will see a button to remove or delete the card—tap it and confirm when Peacock asks you to verify. The card is then deleted from your account.

What Happens When You Remove Your Only Payment Method

If you delete the only credit card on your Peacock account, your subscription does not automatically cancel. Instead, Peacock will send you a reminder before your next billing date asking you to add a new payment method. You have until that date to add a different card, or your account will be suspended until you do.

This gives you time to update your payment information if your card expired, was lost, or if you straightforward want to switch to a different card. You can add a new card through the same payment method section where you deleted the old one.

Adding a New Card Before You Delete the Old One

The safest way to change cards is to add your new card first, then delete the old one. This way there is no moment when your account has no payment method on file. Go to your payment method section, look for an Add Payment Method or Add Card button, and enter your new card details. Once Peacock confirms the new card is saved, go back and delete the old card using the steps above.

Peacock may ask you which card you want to use as your primary payment method. Choose the new one, and you are done. Your subscription will charge to the new card on your next billing date.

Troubleshooting: Card Removal Not Working

If the delete button does not appear or does not work, try signing out of Peacock completely and signing back in. Sometimes the page needs to refresh to show all options. If you are using the mobile app, try closing it entirely and reopening it.

If you still cannot remove the card, try using a different device—for example, if the app is not working, try the website instead. If none of these steps work and you need to remove a card urgently, contact Peacock customer support through the help section in your account settings. They can remove the card for you and confirm it is deleted.

Frequently Asked Questions

Does removing a credit card cancel my Peacock subscription?

No. Removing a card only deletes the payment method from your account. Your subscription stays active unless you choose to cancel it separately. Peacock will ask you to add a new payment method before your next billing date.

Can I remove a card if I have an active subscription?

Yes. You can remove a card at any time, whether your subscription is active or paused. Just make sure you have another payment method on file, or add one before your next billing date.

What if I remove my card and forget to add a new one?

Peacock will send you a reminder email before your next billing date. If you do not add a payment method by that date, your account will be suspended. You can reactivate it by adding a card and paying any outstanding balance.

Can I remove a card without signing into the app or website?

No. You must be signed into your Peacock account to change payment methods. You cannot remove a card by calling customer support or through email, though support can help if you are locked out of your account.

Will removing a card stop my free trial?

No. If you are on a free trial, removing a card does not affect it. The card is only used after your trial ends and your paid subscription begins.