Turn Off Captions in the Playback Menu

The fastest way to remove closed captions on Peacock is to use the CC button in the video player controls. When you are watching a show or movie, look at the bottom right of the player — you will see a row of icons including a speaker symbol, a gear icon, and a box with "CC" inside it. Click or tap that CC button once to turn captions off.

The CC button toggles captions on and off, so if captions are already on, one click removes them. If you turn captions off and later want them back, the same button turns them back on. The button works the same way on phones, tablets, computers, and streaming devices.

If you do not see the CC button, move your mouse over the video player or tap the screen — the controls may be hidden until you interact with the player. Wait a few seconds and the controls should appear at the bottom of the screen.

Key Takeaways

  • Click the CC button in the bottom right corner of the video player to turn captions off when ready.
  • The CC button toggles captions on and off, so one click removes them and another click brings them back.
  • If the player controls are not visible, move your mouse or tap the screen to make them appear.
  • Turning captions off in one video does not automatically turn them off for all videos — you may need to disable them each time you start a new show or movie.
  • On some devices, you can also change caption settings through the gear icon to choose a different caption language or style instead of turning them off completely.

Finding the CC Button on Different Devices

On a computer or laptop, the CC button appears in the bottom right corner of the video player when you hover your mouse over the video. The button looks like a small box with the letters "CC" inside. Click it once to turn captions off.

On a phone or tablet, tap anywhere on the video to make the player controls appear, then look for the CC button in the bottom right corner. Tap it to remove captions. The controls will disappear after a few seconds of inactivity, but you can tap the video again to bring them back if you need to adjust captions later.

On a TV or streaming device like Roku, Fire Stick, or Apple TV, use your remote to navigate to the CC button. The button location is the same — bottom right of the player — and you press the select or OK button on your remote to toggle captions off.

What Happens When You Turn Captions Off

When you click the CC button to turn captions off, the text disappears from the bottom of the screen when ready. The video keeps playing without interruption, and the audio remains unchanged.

Turning off captions in one video does not change the caption setting for other videos. If you watch a different show or movie later, captions may still be on by default. You will need to turn them off again using the CC button. Peacock does not have a global setting that keeps captions off across all videos you watch.

Using the Settings Menu for Caption Control

If you want more control over how captions look or which language they appear in, click the gear icon (settings) in the bottom right corner of the player, next to the CC button. This opens a menu with options for caption size, style, and language.

From the settings menu, you can choose a different caption language if the video offers multiple options, or you can adjust the text size and background color to make captions easier or harder to read. Some videos offer captions in Spanish, French, or other languages — the settings menu shows you what is available for that specific video.

To turn captions off completely, use the CC button instead of the settings menu. The settings menu is for changing how captions look, not for removing them entirely.

Troubleshooting When the CC Button Does Not Work

If you click the CC button and captions do not turn off, first check whether the video actually has captions available. Not all videos on Peacock include closed captions. If a video does not have captions, the CC button may appear grayed out or inactive.

If the CC button appears active but clicking it does not work, try refreshing the page or closing and reopening the app. On a computer, press F5 or Ctrl+R (Windows) or Command+R (Mac) to refresh. On a phone or tablet, close the Peacock app completely and open it again.

If you are using an older device or browser, make sure your Peacock app or browser is up to date. An outdated version may have bugs that prevent the CC button from working correctly. Check your device's app store or your browser's update settings to install the latest version.

Caption Settings Across Your Peacock Account

Peacock does not store a preference for captions across all videos. Each time you start a new video, you may need to turn captions off again if you prefer to watch without them. This is different from some other streaming services that remember your caption preference.

If you watch Peacock on multiple devices — a phone, a computer, and a TV — the caption setting does not sync between them. Turning captions off on your phone does not turn them off on your TV. You will need to adjust captions separately on each device.

Frequently Asked Questions

Why do captions turn back on when I start a new video?

Peacock does not save your caption preference across different videos. Each video starts with its own default setting, which is usually captions on. You need to turn off captions for each new video you watch. This is a limitation of how Peacock's player works, not a bug.

Can I turn off captions for all videos at once?

No, Peacock does not have a global caption setting that applies to your entire account. You must turn captions off individually for each video using the CC button. If you watch many videos without captions, you will need to disable them each time.

What if the CC button is not showing up on my screen?

The player controls, including the CC button, may be hidden. Move your mouse over the video on a computer, or tap the screen on a phone or tablet. The controls should appear at the bottom. If they still do not show, try refreshing the page or restarting the app.

Do captions work the same way on all Peacock devices?

Yes, the CC button works the same way on computers, phones, tablets, and TV devices. The button is always in the bottom right corner of the player. The method to access it changes slightly — click on a computer, tap on a phone, use your remote on a TV — but the function is identical.

Can I change the caption language instead of turning them off?

Yes, click the gear icon (settings) next to the CC button to see what languages are available for that video. Not all videos offer multiple languages, but if they do, you can choose a different one from the settings menu. To turn captions off completely, use the CC button instead.