Reset Your Peacock Password Through the Website
Go to the Peacock sign-in page at peacocktv.com and click "Forgot password?" below the password field. Enter the email address connected to your account. Peacock will send a password reset link to that email within a few minutes.
Open the email and click the reset link. You will be taken to a page where you can create a new password. Your new password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character (like !, @, #, or $). Type your new password twice to confirm it matches, then click "Reset Password."
Once the reset is complete, sign out of all your devices and sign back in with your new password. This step is important because it closes any sessions that might still be using your old password.
Key Takeaways
- Click "Forgot password?" on the Peacock sign-in page to start a reset.
- Check the email linked to your account for the reset link within a few minutes.
- Your new password must be at least 8 characters and include uppercase, lowercase, a number, and a special character.
- Sign out of all devices after resetting and sign back in with your new password.
- If you do not receive the reset email, check your spam folder or try resetting again after 15 minutes.
What to Do If You Cannot Access Your Email
If you no longer have access to the email address on your Peacock account, you will need to contact Peacock support directly. Go to peacocktv.com/help and select "Account & Sign In" from the menu. Look for the option to contact support by chat or email, and explain that you cannot access your registered email address.
Peacock support will ask you to verify your identity by providing information like your name, the email address on file, and details about your account or recent viewing history. This process can take one to three business days. Have your billing information ready if you paid for Peacock with a credit card, as support may ask for the last four digits to confirm ownership.
Reset Your Password on Mobile Apps
Open the Peacock app on your phone or tablet and tap "Sign In." On the sign-in screen, tap "Forgot password?" and enter your email address. The reset link will be sent to your email just as it would on the website.
After you reset your password through email, return to the Peacock app and sign in with your new password. You may need to close and reopen the app for the sign-in screen to refresh. If the app still shows you as signed in with your old password, go to the app's settings menu, find "Account," and tap "Sign Out" before signing back in.
Why Your Reset Email Might Not Arrive
The most common reason a reset email does not arrive is that it lands in your spam or junk folder. Check there first, and if you find it, mark the email as "not spam" so future Peacock emails go to your inbox. Some email providers also block emails from certain senders, so you may need to add noreply@peacocktv.com to your contacts.
If you still do not see the email after checking spam, wait at least 15 minutes before requesting another reset link. Peacock limits how often you can request a new link to prevent misuse. If you have tried multiple times and still have not received anything, the email address on your account may be incorrect. Contact Peacock support to update it.
Change Your Password Without Resetting It
If you remember your current password and just want to change it, you can do so without using the reset link. Sign into your Peacock account on the website, go to "Account Settings," and select "Change Password." Enter your current password, then type your new password twice. Click "Save" to confirm the change.
This method is faster than a reset because you do not have to wait for an email. Your new password takes effect when ready on all devices, though you may be signed out of the Peacock app and will need to sign back in.
find Your Account After a Password Reset
After you reset your password, take a moment to check your account for any unauthorized activity. Sign into Peacock, go to "Account Settings," and look at "Devices" or "Active Sessions." This section shows all the phones, tablets, computers, and streaming devices currently signed into your account. If you see a device you do not recognize, click it and select "Sign Out" to remove it.
If you reset your password because you thought someone else had access to your account, also check your payment method and email address in Account Settings. Make sure both are correct and belong only to you. Consider changing your password again in a few weeks if you are concerned about ongoing unauthorized access.
Frequently Asked Questions
How long does a Peacock password reset take?
The reset email usually arrives within a few minutes. Once you click the link and create your new password, the change is when ready. If you do not see the email after 10 minutes, check your spam folder and wait another 5 minutes before requesting a new link.
Can I reset my Peacock password on a smart TV?
No. Smart TV apps do not have a password reset option built in. Use a phone, tablet, or computer to reset your password through the website or mobile app, then sign back into your TV with the new password.
What if I reset my password but still cannot sign in?
Make sure you are typing your new password correctly, including uppercase and lowercase letters. If you are still locked out, wait 30 minutes and try again, as Peacock sometimes delays sign-in after a reset. If the problem continues, contact Peacock support through the help page.
Will resetting my password delete my watch history or saved shows?
No. Resetting your password does not affect your watch history, saved shows, or any other account data. Everything stays the same; only your password changes.
Can someone reset my Peacock password without my permission?
They would need access to the email address on your account. If you think someone has your email password, change that first, then reset your Peacock password. If your Peacock email address has been changed without your permission, contact Peacock support when ready.