The fastest way to restart Peacock on your TV
The quickest restart is to close the app completely and open it again. On most TVs, highlight the Peacock app on your home screen, press the menu or options button on your remote, and select "Close" or "Force Close." Wait a few seconds, then open Peacock again. This clears the app's temporary memory without affecting your account or saved preferences.
If that does not work, try unplugging your TV from power for 30 seconds, then plugging it back in. This restarts both the TV and the app at once. Your login information stays saved, so you will not need to sign in again.
A full restart is different from a straightforward close — it forces the app to reload completely rather than resume where it left off. Use this method when Peacock freezes, loads slowly, or shows a black screen.
Key Takeaways
- Close the Peacock app through your TV's menu, wait a few seconds, and reopen it to fix most playback problems.
- Unplugging your TV for 30 seconds restarts both the TV and the app without erasing your login information.
- Uninstalling and reinstalling Peacock works when a straightforward restart does not, and takes about five minutes on most smart TVs.
- Check your internet connection before restarting the app, because slow or dropped WiFi causes most playback issues.
Restarting Peacock on specific TV brands
On Roku TVs: Press the Home button on your remote. Highlight Peacock, press the Options button (the one with three lines), and select "Remove channel." Go to the Roku Channel Store, search for Peacock, and select "Add channel" to reinstall it. Sign in with your account when prompted.
On Samsung Smart TVs: Press the Home button, navigate to Peacock, press the down arrow, and select "Delete." Open the Samsung App Store, search for Peacock, and select "Install." The app will appear on your home screen once installation finishes.
On LG Smart TVs: Press the Home button, highlight Peacock, press the down arrow, and select "Remove." Open the LG Content Store, search for Peacock, and select "Install." Wait for the installation to complete before opening the app.
On Fire TV devices: Press and hold the select button on Peacock until a menu appears. Choose "Uninstall," then go to the Appstore, search for Peacock, and select "read." Once installed, open the app and sign in.
What to do if Peacock still will not work after restarting
Check your internet connection first. Open another app that uses the internet — like YouTube or Netflix — and see if it loads. If it does not, restart your WiFi router by unplugging it for 30 seconds. If other apps work fine but Peacock does not, the problem is with the Peacock app itself, not your connection.
Clear the app's cached data without uninstalling it. On most TVs, go to Settings, find Apps or Applications, select Peacock, and choose "Clear Cache" or "Clear Data." This removes temporary files that sometimes cause crashes or freezing. You will need to sign in again, but your watchlist and preferences stay intact.
If the app still will not load, uninstall and reinstall it completely. This is the most thorough restart and fixes most persistent problems. The process takes about five minutes depending on your internet speed.
When to restart versus when to contact Peacock support
Restart the app if you see a black screen, the app freezes, videos will not play, or the app crashes when you open it. These are usually temporary glitches that a restart fixes in seconds.
Contact Peacock support if you restart the app and it still does not work, if you see an error code, or if you cannot sign in even though your password is correct. You can reach Peacock through the Help section in the app itself, or visit peacocktv.com/help on a computer or phone. Have your account email and the error code (if one appeared) ready when you contact them.
Preventing Peacock problems before they start
Keep your TV's software up to date. Most smart TVs check for updates automatically, but you can also go to Settings and look for a Software Update or System Update option. Outdated software sometimes causes apps to crash or load slowly.
Restart your TV once a week, even if nothing is wrong. Unplug it for 30 seconds and plug it back in. This clears temporary memory and keeps the system running smoothly. It takes less than a minute and prevents many problems from building up.
If you use multiple streaming apps, close the ones you are not watching. Each open app uses memory, and too many open apps at once can slow down or crash Peacock. Close apps the same way you close Peacock — through the menu or options button.
Frequently Asked Questions
Will restarting Peacock erase my watchlist or saved shows?
No. Your watchlist, saved shows, and viewing history are stored on Peacock's servers, not on your TV. Restarting the app or even uninstalling and reinstalling it will not affect them. When you sign back in, everything will be there.
How long does it take to reinstall Peacock on my TV?
Installation usually takes two to five minutes, depending on your internet speed. Faster connections finish in under two minutes. If installation takes longer than ten minutes, restart your WiFi router and try again.
Do I need to sign in again after restarting Peacock?
Not usually. A straightforward restart (closing and reopening the app) keeps you signed in. If you uninstall and reinstall the app, you will need to sign in again with your email and password. Your account information is not lost — you are just logging back in.
Why does Peacock keep crashing on my TV?
Peacock crashes most often because of an outdated app, outdated TV software, or a weak internet connection. Restart the app first, then check that your TV's software is current. If crashes continue, uninstall and reinstall Peacock. If it still crashes after that, your internet connection may be dropping — try moving your TV closer to your WiFi router or restarting the router.
Can I restart Peacock without unplugging my TV?
Yes. Close the app through your TV's menu, wait a few seconds, and reopen it. This is faster than unplugging and works for most problems. Unplugging is only necessary if closing the app does not work or if your TV itself is frozen.