Sign in with your email and password

To sign in to Peacock, go to peacock.com on a web browser or open the Peacock app on your phone, tablet, or streaming device. Enter the email address you used when you created your account, then enter your password. If you have a free account, you will land on the home page. If you have a paid subscription, you will see your personalized feed with recommendations based on your watch history.

If you cannot remember your password, click "Forgot password?" on the sign-in screen. Peacock will send a reset link to your email. Open that email, click the link, and create a new password. The reset link expires after a few hours, so do this soon after you request it.

Key Takeaways

  • Sign in at peacock.com or in the Peacock app using the email and password you created your account with.
  • If you signed up through a cable provider or another service, use the sign-in method that service offers instead of creating a separate Peacock password.
  • You can stay signed in on multiple devices at the same time, but Peacock limits how many streams can play at once depending on your subscription level.
  • If you see an error message about your account, check that your email address is spelled correctly and that your subscription has not expired.

Sign in through a cable provider or third-party service

If you created your Peacock account through a cable provider like Comcast, or through a service like Apple TV Channels or Amazon Prime Video Channels, do not create a separate Peacock password. Instead, use the sign-in option for that provider or service.

On the Peacock sign-in page, look for a button that says "Sign in with" followed by the provider name—for example, "Sign in with Comcast" or "Sign in with Apple." Click that button and enter the username and password for that service. Peacock will connect your account and sign you in. This way, your subscription stays linked to the service you pay through, and you will not have to manage a separate password.

Stay signed in across devices

You can sign in to Peacock on as many devices as you want at the same time. For example, you might be signed in on your phone, your smart TV, and your laptop all at once. Your watch history and saved shows will sync across all of them.

However, Peacock limits how many streams can play at the same time. With a free account, only one stream can play at a time. With a Premium subscription, two streams can play at once. With a Premium Plus subscription, four streams can play at once. If someone tries to start a fourth stream on a Premium account, Peacock will pause one of the other streams.

Sign out from a device

To sign out, open the Peacock app or go to peacock.com and look for your account menu. On the website, this is usually a profile icon in the top right corner. On the app, it may be labeled "Account" or show your profile picture. Tap or click it and select "Sign out" or "Log out."

If you are signing out because you are using a shared device or a public computer, make sure you actually see the sign-in screen before you leave. Some devices remember that you were signed in and will show your account again the next time someone opens the app, even after you selected sign out.

Troubleshoot sign-in problems

If you see an error message when you try to sign in, first check that you are using the correct email address. Peacock is case-sensitive for passwords, so make sure Caps Lock is not on. If you are still stuck, try clearing your browser's cache and cookies, then sign in again. On a phone or tablet app, try closing the app completely and opening it fresh.

If your account was created through a cable provider or third-party service, make sure you are using that service's sign-in button, not the email and password method. Trying to sign in the wrong way will show an error even if your account is active.

If your subscription has expired or been cancelled, you will not be able to sign in to a paid account. Check your email for any messages from Peacock or the service you pay through. If your subscription lapsed, you can renew it through the same method you used to set it up.

Use a PIN to restrict access on shared devices

If you share your Peacock account with family members, you can set up a PIN to prevent others from changing your account settings or accessing your watch history. Go to your account settings and look for "Parental Controls" or "Profile PIN." Create a four-digit PIN and save it. From then on, anyone who tries to change settings or switch profiles will need to enter that PIN.

This is different from signing out. The account stays signed in, but the PIN adds a layer of protection so that children or other household members cannot accidentally delete your saved shows or change your preferences.

Frequently Asked Questions

What do I do if I forgot which email I used to create my Peacock account?

Check your email inbox for a message from Peacock sent when you first signed up. The subject line usually says something like "Welcome to Peacock" or "Confirm your email." That message will show the email address associated with your account. If you cannot find it, try signing in with each email address you use regularly—Peacock will tell you if the address is not connected to an account.

Can I sign in to Peacock on my smart TV?

Yes. Peacock has apps for most major smart TV brands, including Samsung, LG, Roku, Amazon Fire TV, and Apple TV. read the Peacock app from your TV's app store, open it, and sign in with your email and password or your cable provider credentials. Some smart TVs may show a code on screen that you enter on peacock.com/set up to sign in instead.

Why does Peacock keep signing me out?

Peacock may sign you out if you have not used the account in a long time, if you signed in on too many new devices at once, or if there is a problem with your subscription. Try signing in again. If it keeps happening, clear your browser cache, restart the app, or try signing in on a different device to see if the problem is specific to one device.

Can I sign in to Peacock without an email address?

No. Peacock requires an email address to create an account and sign in. If you signed up through a cable provider, you still need an email on file with that provider. There is no way to use Peacock without providing an email address.