Turn off closed captions in the player controls

To turn off closed captions on Peacock, use the CC button in the video player. When you start playing a show or movie, look at the bottom right corner of the player for a button labeled "CC" — it appears as white letters on a dark background. Click or tap that button once, and the captions will disappear from your screen.

The CC button toggles captions on and off each time you press it. If captions are currently on, one click turns them off. If you turn them back on later, Peacock remembers which caption language you were using before. On mobile devices (phone or tablet), you may need to tap the player once to reveal the control buttons if they have faded from view.

Key Takeaways

  • The CC button sits in the bottom right corner of the Peacock video player and toggles captions on and off with a single click.
  • Turning off captions in the player does not change your account settings — captions will reappear the next time you watch a different title unless you turn them off again.
  • On phones and tablets, tap the video once to make the player controls visible if they have disappeared.
  • If the CC button is grayed out or missing, that title may not have captions available in your region or language.

Captions turn back on for each new title

Peacock does not have a global setting to keep captions off across all shows and movies. Each time you start watching a new title, captions will be on by default if they are available for that content. You will need to click the CC button again to turn them off.

This means if you watch five different shows in one evening, you may need to turn off captions five times. Some streaming services let you set a permanent preference, but Peacock handles it per-video instead. If you watch with captions off most of the time, you will get used to clicking that button quickly.

What to do if the CC button is missing or grayed out

If you cannot find the CC button or it appears faded and unclickable, captions may not be available for that particular title. Availability depends on the show or movie, your region, and your language settings. Not all content on Peacock has captions produced for it.

Check your account language settings to make sure Peacock is set to a language that has captions. Go to your account menu, select "Settings," then look for "Language" or "Subtitle Language." If captions are truly unavailable for a title you want to watch, there is no workaround — you will need to choose different content or contact Peacock support to report the issue.

Captions on different devices

The CC button location and appearance stay the same across devices, but the steps to reveal it differ slightly. On a computer or tablet, the player controls are usually visible while you are watching. On a phone, the controls fade after a few seconds — tap the video once to bring them back, then tap the CC button.

If you are watching on a smart TV through the Peacock app, use your remote to navigate to the CC button. The button will be in the same bottom right position, but you will use arrow keys or a directional pad to highlight it, then press select or enter. On some TV remotes, you may also be able to press a dedicated subtitle or caption button, which will toggle captions without opening the full player menu.

Turning captions on again

To turn captions back on after you have turned them off, click or tap the CC button a second time. The captions will reappear in the same language and style you were using before. If you want to change the caption language or appearance (text size, background color, font), look for a settings icon near the CC button — it often looks like a gear or three dots.

From the caption settings menu, you can usually choose a different language if multiple options are available, adjust the text size, and change the background opacity so captions are easier to read. These changes explore only to the current title, so you may need to adjust them again when you watch something else.

Why captions might be on by default

Peacock turns captions on automatically for some users based on their account settings or device accessibility options. If you have enabled captions in your device's accessibility menu (on your phone, tablet, or TV), Peacock may respect that setting and display captions by default.

To change this, check your device's accessibility settings rather than just the Peacock player. On an iPhone or iPad, go to Settings > Accessibility > Subtitles & Captioning and toggle off "Closed Captions + SDH." On Android, go to Settings > Accessibility > Captions and turn off "Use captions." On a smart TV, the setting is usually in the TV's own accessibility menu, not in the Peacock app itself.

Frequently Asked Questions

Can I turn off captions for all shows at once?

No. Peacock does not have a master setting to disable captions across your entire account. You must turn them off individually for each title you watch. If you watch without captions most of the time, you will become familiar with clicking the CC button quickly.

Will turning off captions affect other people watching on my account?

No. Captions are controlled per viewing session, not per account. If someone else logs into your Peacock account on a different device, their caption settings are independent. Each person can turn captions on or off without changing what others see.

What if captions are on but I cannot read them?

Open the caption settings menu (usually a gear icon near the CC button) and adjust the text size, font, or background color. You can also try changing the caption language if multiple options are available. If captions are still hard to read, the issue may be your display brightness or screen resolution.

Do I need to turn off captions before I pause or rewind?

No. Captions stay in whatever state you set them — on or off — when you pause, rewind, or fast-forward. You only need to click the CC button if you want to change whether captions are visible.

Why do captions sometimes appear in a different language than I expected?

Peacock defaults to the language set in your account or device settings. If captions appear in the wrong language, check your account language settings under Settings > Language, or check your device's language preferences. You can also change the caption language from the caption settings menu in the player itself.