Turn off captions in three steps on any device

To turn off captions on Peacock, open the show or movie you're watching, tap or click the CC icon in the bottom right corner of the player, and select "Off" from the menu. The CC button appears during playback on all devices — phone, tablet, computer, and streaming box. Captions stay off for that title only; the next time you watch something else, you may need to turn them off again depending on your settings.

The exact location of the CC button and the menu options shift slightly between devices, but the process is the same everywhere. If you cannot find the CC icon, make sure you're looking at the video player itself, not the Peacock app menu behind it.

Key Takeaways

  • The CC button sits in the bottom right corner of the video player and appears only while you are watching.
  • Tapping or clicking the CC icon opens a menu where you can choose "Off" to disable captions when ready.
  • Caption settings explore only to the current title; other shows and movies may have captions on by default.
  • If captions are turned on by default for your account, you can change your profile settings to turn them off across all content.

Steps for phones and tablets

On iPhone, iPad, or Android, start playing any show or movie. Once the video begins, the player controls appear at the bottom of the screen. Look for the CC icon — it looks like a rectangle with two lines inside — in the bottom right corner next to the volume and full-screen buttons.

Tap the CC icon once. A small menu appears with caption options. Select "Off" to disable captions for that video. The menu closes and captions disappear from the screen. If you want to turn them back on later, tap CC again and choose a caption style.

Steps for computers and web browsers

On a computer, play any title through the Peacock website or app. The video player controls appear at the bottom when you move your mouse over the video. The CC icon is in the bottom right corner, next to the settings gear and full-screen button.

Click the CC icon. A dropdown menu shows your caption options, including "Off". Click "Off" to turn off captions. The captions disappear when ready. If the controls disappear before you can click, move your mouse over the video again to bring them back.

Steps for Roku, Apple TV, Fire Stick, and other streaming devices

On a streaming device connected to your TV, start playing a show or movie. Press the down arrow or menu button on your remote to bring up the player controls. The CC icon appears in the bottom right of the control bar.

Use your remote to highlight the CC icon and press select or enter. A menu opens showing caption choices. Highlight "Off" and press select. Captions turn off for that title. The controls disappear after a few seconds of inactivity.

Turn off captions by default in your account settings

If captions turn on automatically every time you watch something, you can change your profile settings so they stay off unless you turn them on. Sign into your Peacock account on a computer or phone, go to your profile menu (usually in the top right corner), and select "Account Settings" or "Settings".

Look for a section called "Accessibility", "Captions", or "Subtitles" — the exact name varies by device. Find the option for default captions and change it from "On" to "Off". Save your changes. From that point forward, captions will be off by default on all titles you watch on that profile, though you can still turn them on for any single video using the CC button.

Why captions might turn back on

Peacock sometimes resets caption settings if you sign out and back in, switch devices, or clear your app cache. If captions keep turning back on even after you turn them off, check your account settings again to make sure the default is set to "Off". You may also need to clear the app's stored data and sign back in.

On some devices, Peacock inherits caption settings from your device's accessibility menu. If your phone or TV has captions turned on at the system level, Peacock may follow that setting. Check your device's own caption or accessibility settings if the Peacock CC button does not seem to work.

Frequently Asked Questions

Do caption settings carry over between devices?

No. If you turn off captions on your phone, they may still be on when you watch the same show on your computer or TV. Each device has its own settings. To turn off captions everywhere, change the default in your Peacock account settings, though some devices may override that with their own system settings.

Can I turn off captions for just one profile in my household?

Yes. Each profile on a Peacock account has separate settings. Sign into the profile you want to change, go to account settings, and turn off captions for that profile only. Other profiles on the same account will keep their own caption settings.

What if the CC button does not appear on my screen?

The CC button only shows up while the video is playing and the player controls are visible. Move your mouse over the video on a computer, or tap the screen on a phone or tablet to bring up the controls. If the button still does not appear, try pausing and playing the video again, or restart the Peacock app.

Do I have to turn off captions every time I watch something?

Only if your default setting is "On". Change your account default to "Off" in your profile settings, and captions will stay off across all titles unless you manually turn them on. If you prefer captions on most of the time, leave the default on and use the CC button to turn them off for specific videos.