Turn off captions in three steps on any device

To turn off captions on Peacock, open any show or movie, look for the CC icon in the player controls at the bottom of the screen, and click it once. The icon will stop being highlighted, and captions will disappear. On mobile devices, tap the three-dot menu icon instead, then select "Captions" and toggle it off. The setting applies only to that viewing session — captions will be on again the next time you start a new show unless you turn them off again.

Peacock does not have a permanent "captions off" setting that carries across all your shows. Each time you watch something new, you start with captions in their default state (usually on). If you watch the same show across multiple sessions, you will need to turn captions off each time you resume.

The exact location of the CC button varies slightly by device. On a web browser or smart TV, it sits in the bottom-right corner of the player, usually next to the volume and fullscreen controls. On a phone or tablet, swipe up on the video to reveal the player menu, then tap the three dots and look for "Captions" or "Subtitles".

Key Takeaways

  • The CC button in the player controls toggles captions on and off when ready — no menu navigation required on most devices.
  • Captions reset to their default state each time you start a new show, so you cannot set them to stay off permanently across your account.
  • On mobile, swipe up to reveal the player menu, then tap the three-dot icon to find the captions toggle.
  • Turning captions off in one show does not affect other shows or other devices linked to your account.

Where the CC button is on different devices

On a computer or laptop using Peacock's website, the CC icon appears in the bottom-right corner of the video player, between the volume slider and the fullscreen button. Click it once to turn captions off. If you do not see it, move your mouse over the video — the player controls fade after a few seconds of inactivity.

On a smart TV (Roku, Fire TV, Apple TV, or Samsung), the CC button is also in the bottom-right corner. Use your remote to navigate to it and press select. Some TV remotes have a dedicated CC or subtitle button that opens the captions menu directly — check your remote's manual if the on-screen button is hard to reach.

On an iPhone or iPad, tap the video once to show the player controls, then swipe up from the bottom of the screen. A menu will appear with playback options. Tap the three-dot menu icon (or "More" if labeled differently), then find "Captions" or "Subtitles" and toggle it off. On Android phones, the process is the same — swipe up, tap the menu, and select captions.

What happens if captions are stuck on

If the CC button is grayed out or does not respond when you click it, the show or movie you are watching may not have captions available in your region or language. Peacock does not caption every title, and some content is captioned only in English even if you are watching in another language.

If captions are on but you cannot turn them off, try closing the app or browser tab completely and reopening Peacock. A glitch in the player sometimes locks the captions setting until you refresh. If the problem persists across multiple shows, sign out of your account, clear your browser cache (on a computer) or app data (on a phone), and sign back in.

On rare occasions, a show's audio track itself may be burned-in captions — text that is part of the video image rather than a separate caption layer. These cannot be turned off through the CC button because they are not actually captions. This is uncommon on Peacock but does happen with some older or licensed content.

Captions and audio description are separate controls

Peacock offers both captions (text of dialogue and sound effects) and audio description (a narrator explaining what is happening on screen). These are two different features, and turning off captions does not affect audio description. If you want to turn off audio description as well, look for an AD or audio description icon in the same player menu where you found the CC button.

Some viewers use captions to watch quietly in shared spaces but want audio description for accessibility. Others want neither. The controls are independent, so you can turn off captions while keeping audio description on, or vice versa.

Why Peacock does not save caption preferences

Most streaming services, including Netflix and Disney+, let you set captions to stay off across your entire account. Peacock's design requires you to toggle captions off for each new show because the platform treats each viewing session as separate. This is a limitation of how Peacock's player was built, not a setting you can change.

If you watch Peacock on multiple devices (phone, TV, computer), each device has its own caption state. Turning captions off on your phone does not turn them off on your TV. You will need to adjust the setting on each device independently.

Frequently Asked Questions

Do I have to turn off captions every time I watch a new show?

Yes. Peacock does not store a permanent caption preference across your account. Each new show starts with captions in their default state, which is usually on. If you watch multiple episodes of the same show in one sitting without stopping, captions stay off. But if you stop and come back later, you will need to turn them off again.

Will turning off captions on my phone turn them off on my TV?

No. Each device is independent. Your phone, TV, and computer all have separate caption settings. You must turn off captions on each device where you watch Peacock.

What if the CC button is not showing up?

Move your mouse over the video (on a computer) or tap the video once (on a phone or TV) to reveal the player controls. They hide automatically after a few seconds. If the CC button still does not appear, the show or movie may not have captions available in your region or language.

Can I turn off captions for my whole Peacock account at once?

No. Peacock does not offer an account-level caption setting. You must turn captions off manually for each show you watch. This is a limitation of the platform and cannot be changed in your account settings.

Are captions and audio description the same thing?

No. Captions show dialogue and sound effects as text. Audio description is a separate narrator track that describes what is happening on screen. You can turn off one without affecting the other. Both are controlled through the player menu.