Closed captions turn off in the player controls during playback

To disable closed captions on Peacock, open any show or movie, look for the CC icon in the bottom right corner of the video player, and click it. The icon looks like a small rectangle with "CC" inside. One click toggles captions off; click it again to turn them back on. This works the same way on phones, tablets, computers, and streaming devices.

The CC button only appears once video is playing. If you do not see it, make sure the player controls are visible — they sometimes fade after a few seconds of inactivity. Move your mouse or tap the screen to bring them back.

Key Takeaways

  • The CC button sits in the bottom right of the video player and toggles captions on and off with a single click.
  • Player controls fade after a few seconds on some devices, so move your mouse or tap the screen if you cannot see the CC button.
  • Turning off captions this way only affects the current video — you will need to repeat the step for each show or movie.
  • If you want captions off by default for all content, check your account settings under Accessibility or Playback preferences.

Where the CC button sits on different devices

On a computer or tablet, the CC icon appears in the bottom right corner of the video player, next to the volume control and fullscreen button. Hover your mouse over the player or tap the screen to make sure the controls are visible.

On a phone, the CC button is in the same spot — bottom right — but the player controls may be smaller. Tap anywhere on the video to reveal them if they have faded.

On a TV streaming device like Roku, Apple TV, or Amazon Fire Stick, use your remote to navigate to the CC button. It is in the same position as on other devices. Some remotes have a dedicated button for captions; check your device manual to see if yours does.

Turning captions off by default in account settings

If you want captions off for all videos unless you manually turn them on, you can change your default setting in your Peacock account. Log in on a computer or phone, go to your account menu (usually your profile icon in the top right), and look for Settings or Preferences.

Once in Settings, find the Accessibility or Playback section. Some versions of Peacock call it "Captions" or "Subtitles." Look for an option that says "Off" or "Disabled" and select it. Save your changes.

This setting applies to your account across all devices you use to watch Peacock. If someone else uses your account on a shared device, they will see captions off by default too, but they can still turn them on using the CC button during playback.

Why captions might stay on even after you turn them off

If captions reappear the next time you watch something, your account default setting may still be set to "On." Return to Settings and confirm that captions are set to "Off" as your default. Save the change again.

Another reason captions might persist is if you are watching on a shared device where someone else has turned them on. Each person's account can have different caption settings, so if you log out and someone else logs in, their preference takes over.

Captions for specific shows or movies

Some content on Peacock may not have captions available at all, particularly older films or exclusive originals. If the CC button does not appear or is grayed out, captions are not available for that title.

Captions are usually available in English on all Peacock content, but some shows and movies also offer captions in Spanish or other languages. Click the CC button and look for a menu that lets you choose the caption language.

Troubleshooting when the CC button does not work

If clicking the CC button does nothing, try refreshing the page or restarting the app. Close Peacock completely and open it again, then start the video over.

If the CC button is missing entirely, make sure the video is actually playing — the controls only appear during playback. If the video is playing and the button still does not show up, try a different show or movie to see if the problem is specific to that title.

On TV devices, make sure your remote is paired correctly and that you are pressing the right button. If captions are still stuck on or off, log out of your Peacock account, restart the device, and log back in.

Frequently Asked Questions

Do I have to turn off captions for every single video I watch?

Yes, if you turn off captions using the CC button during playback, that setting only applies to that one video. When you start a new show or movie, you will need to click the CC button again. To avoid this, set your account default to captions off in Settings instead.

Can I turn off captions on one device but keep them on another?

Your account default setting applies across all devices, so if you set captions to off in Settings, they will be off everywhere you watch Peacock. However, you can always turn them on for a single video using the CC button, and that change only affects that video on that device.

What if captions are in the wrong language?

Click the CC button and look for a menu or dropdown that shows available languages. Select English or your preferred language. If only one language is available, that is the only option Peacock has for that title.

Will turning off captions affect other people watching on my account?

Your account default setting applies to anyone who logs in with your account. If you change the default to captions off, other people will see captions off too unless they turn them on using the CC button. If multiple people share your account, you may want to discuss caption preferences.