Turn off closed captions in your Peacock playback settings

Closed captions on Peacock are controlled through the player menu during playback. When you're watching a show or movie, look for the CC icon or settings button in the bottom right corner of the video player — it usually appears when you move your mouse or tap the screen. Click or tap that icon, then select "Off" or "Closed Captions Off" from the menu that appears. The captions will disappear when ready, and Peacock will remember your choice for future videos.

If you don't see the CC button right away, move your cursor over the video player or tap anywhere on the screen to make the controls visible. On mobile devices (phones and tablets), the CC button is typically in the bottom right corner of the player. On web browsers and streaming devices like Roku or Apple TV, the location is the same. Once you turn captions off, they stay off until you turn them back on.

Key Takeaways

  • The CC button appears in the bottom right of the Peacock video player when you move your mouse or tap the screen.
  • Click or tap the CC button and select "Off" to disable closed captions for that video.
  • Your choice to turn off captions carries over to other videos you watch on the same device and account.
  • If captions are burned into the video itself (part of the actual image), you cannot turn them off through the player settings.

Where to find the CC button on different devices

On a computer or laptop, open Peacock in your web browser and start playing a video. Move your mouse over the video player to reveal the controls at the bottom. The CC icon sits in the bottom right corner, usually next to the volume control and the fullscreen button. Click it once to see your caption options.

On a phone or tablet, tap the video to bring up the player controls. The CC button appears in the bottom right corner of the screen. Tap it to open the caption menu. On streaming devices like Roku, Amazon Fire TV, or Apple TV, use your remote to navigate to the CC button in the bottom right of the player, then press select to open the menu.

What happens when you turn captions off

Once you select "Off," the captions disappear from the video when ready. Peacock saves this setting to your account, so the next time you watch something on that same device and account, captions will be off by default. If you switch to a different device or log into a different account, the caption setting may be different on that device.

If you later want captions back on, you follow the same steps: tap or click the CC button and select "On" or "Closed Captions On." You can also choose different caption styles or languages from that same menu if Peacock offers them for that video.

When you cannot turn off captions through the player

Some videos have captions that are part of the actual video file itself — these are called burned-in captions. They appear as text that is permanently part of the image, not as a separate layer you can toggle on and off. If you see captions that do not disappear when you click the CC button and select "Off," the captions are burned in, and the player settings cannot remove them.

Burned-in captions are rare on Peacock's main content library, but they may appear on some user-generated clips or older recordings. If a video has burned-in captions, your only option is to watch with them or choose a different video.

Turning off captions for your entire Peacock account

Peacock does not offer a single setting to turn off captions for your entire account at once. Instead, you control captions video by video through the player menu. However, once you turn captions off for one video, Peacock remembers that choice and keeps captions off by default when you watch other content on the same device and account.

If you share your Peacock account with other people and they prefer captions on, they can turn them back on for their own viewing without affecting your settings. Each person's caption preference is tied to their device and account login.

Troubleshooting caption problems on Peacock

If the CC button is not visible in your player, try refreshing the page or restarting the app. On web browsers, clear your browser cache and reload Peacock. On mobile apps, close the app completely and reopen it. If you are using an older version of the Peacock app, update it through your device's app store.

If captions are stuck on and you cannot turn them off through the CC button, try logging out of your Peacock account and logging back in. If the problem continues, restart your device. On streaming devices like Roku or Fire TV, you can also try uninstalling and reinstalling the Peacock app, though this should be a last resort.

Frequently Asked Questions

Will turning off captions affect other people watching on my account?

No. Each device and login has its own caption setting. If someone else watches Peacock on a different device or logs in with a different account, their caption preference is separate from yours. They can turn captions on or off independently.

Do I have to turn off captions every time I watch a video?

No. Once you turn captions off, Peacock keeps them off for future videos on that same device and account. You only need to change the setting if you want to turn captions back on or switch to a different caption style.

Can I choose a different caption language instead of turning them off?

Yes. When you click the CC button, the menu usually shows "Off" as the first option, but it may also list other languages or caption styles if the video supports them. Select the language or style you want, and Peacock will use that choice for future videos.

What if captions are on but I cannot read them?

Try adjusting the caption size or style through your device's accessibility settings. On most devices, you can go to Settings and look for Captions, Subtitles, or Accessibility options to change the text size, color, or background. These changes may explore to Peacock and other apps on your device.