Turn off closed captions in Peacock playback settings

Closed captions on Peacock turn off through the playback menu while a show or movie is playing. During playback, look for the CC icon in the bottom right corner of the video player — it usually appears as a white rectangle with "CC" written inside. Click or tap that icon once, and the captions disappear. Click it again to turn them back on.

The CC button works the same way on all Peacock devices: phones, tablets, computers, and streaming devices like Roku or Apple TV. The icon location stays consistent across platforms, though the exact size and spacing may vary slightly depending on your screen size.

If you don't see the CC icon, move your mouse or tap the video screen to bring up the player controls. The icon appears only when the controls are visible. On some devices, you may need to wait a moment for the controls to appear after you start playing.

Key Takeaways

  • The CC icon in the bottom right corner of the video player toggles captions on and off with a single click or tap.
  • If the player controls are hidden, move your mouse or tap the screen to make them appear so you can access the CC button.
  • Turning captions off in one video does not change the default for other videos — each playback session is separate.
  • Peacock does not offer a global setting to disable captions across all content, so you control them individually during playback.

Why captions might stay on even after you click the icon

If captions remain visible after you click the CC icon, the most common cause is that you clicked the wrong button. The CC icon sits near other controls like volume and fullscreen — make sure you are clicking the rectangular icon with "CC" text, not the gear icon (settings) or speaker icon (volume).

On rare occasions, a video may have burned-in captions that are part of the video file itself rather than a separate caption track. These captions cannot be turned off through the player controls because they are embedded in the image. You can tell the difference: player-controlled captions usually appear in a consistent font and position, while burned-in captions may look slightly different or appear in unexpected places on screen.

Captions are separate from audio descriptions

Peacock offers both closed captions (text on screen) and audio descriptions (a narrator describing what happens on screen). These are two different features. Turning off captions does not turn off audio descriptions, and vice versa.

If you hear an extra voice describing the action but the CC icon shows captions are off, you are hearing audio descriptions. To turn those off, look for an AD icon or an audio icon with a description label in the player controls. The exact location and appearance depend on your device, but it follows the same principle as the CC button — click once to turn it off, click again to turn it on.

Captions reset for each video you watch

Peacock does not remember your caption preference across different videos. If you turn off captions for one show, the next video you play may have captions turned on by default. You will need to click the CC icon again to turn them off.

This behavior is different from some other streaming services that let you set a global default. Peacock treats each playback session independently, so your caption choice applies only to the video currently playing.

Mobile app vs. web browser differences

The Peacock mobile app (on iOS or Android) and the web browser version both use the same CC icon in the same location, but the controls may appear or disappear at different speeds. On mobile, the controls often hide after a few seconds of inactivity to give you a clearer view of the video. Tap the screen once to bring them back, then tap the CC icon.

On a computer or tablet, the controls may stay visible longer, especially if you are using a mouse. If you are having trouble finding the CC button on mobile, try tapping the center of the video screen first to make sure the controls are showing.

Streaming device remote controls

If you are watching Peacock on a Roku, Fire TV, Apple TV, or similar device, the CC button may not appear as an on-screen icon. Instead, look for a button on your remote control labeled CC, Captions, or Subtitle. Pressing that button toggles captions on and off, just like clicking the icon on other devices.

If your remote does not have a dedicated caption button, you can usually access captions through the device's settings menu. Pause the video, look for an options or menu button on your remote, and navigate to subtitle or caption settings. The exact steps vary by device — check your remote's manual if you are unsure which button to press.

Frequently Asked Questions

Can I turn off captions for all Peacock videos at once?

No. Peacock does not have a global setting to disable captions across your entire account. You control captions individually during each video playback by clicking the CC icon. If you watch many videos without captions, you will need to turn them off for each one.

Why do some Peacock videos not have a CC button?

Some content may not have caption tracks available. If the CC icon does not appear in the player controls, captions are not offered for that particular video. This is less common on newer content but can happen with older shows or licensed material.

Do captions turn off automatically when I switch to fullscreen?

No. Captions remain on or off regardless of whether you are in fullscreen mode or normal playback mode. Switching to fullscreen does not change your caption setting — you control that separately with the CC icon.

What if the CC icon is grayed out or not clickable?

A grayed-out CC icon usually means no captions are available for that video. Try refreshing the page or restarting the app. If the icon remains grayed out, that particular video may not have captions offered by Peacock.