Disable Closed Captioning in Three Steps

To turn off closed captioning on Peacock, open any video, select the CC icon in the player controls, and choose "Off" from the menu. The CC button sits in the bottom right of the player, next to the volume and fullscreen controls. Once you turn it off, captions stay off for that video — you can turn them back on the same way at any time.

The process is the same whether you are watching on a phone, tablet, computer, or connected TV device. Peacock does not have a global setting that turns captions off for all videos at once, so you control them individually for each show or movie you watch.

Key Takeaways

  • The CC button in the video player controls lets you toggle captions on and off for any video.
  • Peacock does not offer a master setting to disable captions across all content — you turn them off per video.
  • On mobile devices, you may need to tap the screen to reveal the player controls if they are hidden.
  • If captions are burned into the video itself (part of the image), the CC button will not remove them.

Finding the CC Button on Different Devices

On a computer or tablet, the CC icon appears in the bottom right corner of the video player when you hover your mouse or tap the screen. It looks like a small rectangle with lines inside it, usually white or light gray. Click or tap it once to open a menu showing your caption options.

On a phone, tap anywhere on the video to bring up the player controls if they have disappeared. The CC button will appear in the bottom right. On a TV connected to Peacock through a streaming device like Roku, Fire Stick, or Apple TV, use your remote to highlight the CC button and press select.

What Happens When You Turn Captions Off

When you select "Off" from the CC menu, all text captions disappear from that video. If the show or movie has dialogue, you will hear the audio without any written words on screen. This setting applies only to the video you are currently watching — when you start a different show or movie, captions may reappear if they were on before.

Some Peacock content includes captions that are part of the video itself, burned into the image during production. These captions cannot be removed using the CC button because they are not a separate layer — they are part of the picture. This is rare but happens occasionally with clips, trailers, or international content.

Turning Captions Back On

To turn captions back on, tap or click the CC button again and select your preferred caption style. Peacock offers "English" as the standard option for most content, and some shows and movies have captions in other languages. You can also choose different caption styles — some videos let you pick between regular captions and "SDH" (Subtitles for the Deaf and Hard of Hearing), which includes sound descriptions in brackets like [door slams] or [music plays].

If you switch between videos frequently, you may notice that Peacock remembers your last choice. If you had captions on for one show, they may start on for the next one as well. This is not a global setting — it is just Peacock's default behavior when you have not manually changed it.

Troubleshooting Caption Problems

If the CC button does not appear in your player controls, make sure you are tapping or clicking the video itself to reveal the controls. On some devices, the controls hide automatically after a few seconds of inactivity. Move your mouse, tap the screen, or press a button on your remote to bring them back.

If captions are stuck on and the CC button is not responding, try refreshing the page or closing and reopening the app. If the problem continues, sign out of your Peacock account, clear your browser cache or app data, and sign back in. This clears any temporary glitches that might be preventing the CC button from working.

Caption Options Beyond On and Off

When you open the CC menu, you may see more than just "Off" and "On." Peacock sometimes offers a choice of caption languages for content with multiple audio tracks. If a show has both English and Spanish audio, you can usually choose captions in either language, or turn them off entirely.

Some videos also let you adjust the size and background of the captions through your device settings rather than through Peacock itself. On most phones and tablets, you can go to your accessibility settings and change caption size, font, and color — these changes explore to captions across all apps, not just Peacock.

Frequently Asked Questions

Why do captions turn back on when I start a new video?

Peacock does not save your caption preference across different videos. Each time you start watching something new, the app uses its default setting, which is usually "on." You need to turn captions off for each video individually. If you find yourself doing this often, check your device's accessibility settings to see if you can change the default behavior there.

Can I turn off captions for all Peacock videos at once?

No. Peacock does not have a master caption setting that applies to your entire account. You control captions for each video as you watch it. If your device has accessibility settings for captions, you can adjust those globally, but Peacock itself requires you to toggle captions per video.

What if the CC button is grayed out or not clickable?

A grayed-out CC button usually means that video does not have captions available. Some content on Peacock, particularly older material or certain clips, may not have captions produced for it. If the button is not responding when you click it, try refreshing the page or restarting the app.

Do captions work the same way on the Peacock app and the website?

Yes. The CC button and caption menu work identically on the Peacock website and the mobile or TV app. The only difference is how you access the controls — on a computer you click, on a phone you tap, and on a TV you use your remote — but the caption options themselves are the same.