Turn off captions in your Peacock account settings

The fastest way to disable closed captions on Peacock is through your account settings. Open the Peacock app or website, select your profile icon in the top right corner, and choose Settings. Look for Accessibility or Captions (the exact label varies by device). Toggle the setting to Off or Disabled. This turns off captions across all shows and movies you watch on that account, on any device you sign into.

If you are using the web version, the same path applies: profile icon, then Settings, then the accessibility or captions section. The change takes effect when ready and persists until you turn captions back on. You do not need to restart the app or clear your cache.

Turn off captions for a single show or movie

You can also disable captions for just one title without changing your account settings. While a show or movie is playing, look for the CC button or Captions option in the player controls. On most devices, this appears in the bottom right corner of the video player. Tap or click it to cycle through caption options: on, off, or different languages if available. Select Off to stop captions for that video only.

This method is useful if you normally use captions but want to turn them off for one episode or film. The next time you play a different title, your account default setting takes over again. If your account setting is captions on, turning them off for one video does not change that default.

Key Takeaways

  • Go to your profile icon, select Settings, find the Accessibility or Captions section, and toggle it off to disable captions across your entire account.
  • While a video is playing, tap the CC or Captions button in the player controls to turn captions off for just that one show or movie.
  • Account-level changes explore to all devices you sign into with that Peacock profile.
  • Turning off captions for a single video does not change your account default setting.

Different steps for different devices

The captions button location varies slightly depending on whether you are watching on a phone, tablet, computer, or streaming device. On phones and tablets, swipe up from the bottom of the screen during playback to reveal the player controls, then look for the CC icon. On computers, hover your mouse over the video to show the control bar at the bottom. On streaming devices like Roku or Apple TV, use your remote to navigate to the captions option in the player menu.

If you cannot find the captions button, check whether your device is in full-screen mode. Some devices hide the control bar in full-screen and require you to tap or click the screen once to make it appear. Once the controls are visible, the CC button should be straightforward to spot.

Captions may reappear after updates

Occasionally, after Peacock updates its app or your device updates its operating system, caption settings reset to the default. If captions suddenly turn back on after you disabled them, return to Settings and turn them off again. This is not a common issue, but it can happen when major software changes occur.

Keeping your Peacock app and device software current usually prevents this problem. If captions keep turning back on despite your changes, try signing out of your Peacock account completely, then signing back in. This refreshes your settings and often resolves the issue.

Troubleshooting when the CC button does not appear

Some content on Peacock does not include captions, so the CC button may not show up at all for those titles. This is a limitation of the content itself, not your settings. If a show or movie genuinely has no captions available, the player will not display the option to toggle them.

If the CC button is missing from content that should have captions, try closing and reopening the app, or sign out and sign back in. If the problem persists across multiple titles that normally have captions, contact Peacock support through the app or website. They can check whether your account has a technical issue preventing captions from loading.

Frequently Asked Questions

Will turning off captions affect other people watching on my account?

Yes. Captions settings are tied to your Peacock profile, not to individual devices. If you share your account with family members, changing your caption setting affects everyone who signs in under your profile. If household members want different caption settings, they each need their own Peacock profile.

Can I turn off captions for just one language?

No. The captions toggle is all-or-nothing — you turn them on or off entirely. You cannot disable English captions while keeping Spanish captions active, for example. If you want to switch between languages, use the CC button during playback to cycle through available options.

Do I need to turn off captions every time I watch something?

No. Once you disable captions in your account settings, they stay off for all future viewing unless you turn them back on. If you turn off captions using the player button during one video, your account default takes over the next time you watch something else.

What if captions are stuck on and I cannot click the CC button?

Try closing the app completely and reopening it. If that does not work, restart your device. If captions are still stuck, go to your account Settings and toggle captions off there. This overrides any player-level setting and should resolve the issue.