Unlink Peacock from Xfinity in three steps
To unlink Peacock from Xfinity, sign into your Peacock account on a web browser, go to Account Settings, select Connected Devices or Linked Accounts, find Xfinity in the list, and click Disconnect or Remove. The process takes about two minutes and does not delete your Peacock account — it only breaks the connection between the two services.
After you unlink, you will no longer be able to sign into Peacock using your Xfinity credentials. If you want to keep watching Peacock, you will need to sign in with a separate Peacock username and password, or create a new Peacock account. Your Xfinity login will still work for other services like Xfinity Stream and your cable account.
Key Takeaways
- Unlinking Peacock from Xfinity removes the connection between the two accounts but does not cancel either service.
- You must use a web browser to unlink — the Peacock app and Xfinity app do not have this option.
- After unlinking, you cannot sign into Peacock with your Xfinity username and will need a separate Peacock password.
- If you forget your Peacock password after unlinking, you can reset it using the email address tied to your Peacock account.
Step-by-step: Unlinking on a computer or phone browser
Open a web browser and go to peacock.com. Sign in with your Xfinity username and password if you are not already logged in. Once you are on your account page, look for Account Settings — this is usually in a menu in the top right corner or under your profile name.
Inside Account Settings, find the section labeled Connected Devices, Linked Accounts, or Sign-In Methods (the exact name varies). Look for Xfinity in the list of connected services. Next to Xfinity, you will see a button that says Disconnect, Remove, or Unlink. Click that button and confirm when the system asks you to verify the action.
The unlink is when ready. You will see a message confirming that Xfinity is no longer connected to your Peacock account. Close the browser and you are done.
What happens to your Peacock account after unlinking
Your Peacock account itself remains active and unchanged. Any shows you saved, watchlists you created, or viewing history you built up will still be there. You will not lose access to any content you were watching or any downloads you made to your device.
The only thing that changes is how you sign in. Before unlinking, you could use your Xfinity username and password to access Peacock. After unlinking, that will no longer work. The next time you try to sign in, Peacock will ask for a username and password that are specific to Peacock, not your Xfinity account.
Setting a Peacock password before you unlink
If your Peacock account was created through Xfinity, you may not have a separate Peacock password yet. Before you unlink, create one so you can sign back in afterward. Go to Account Settings, find the Password section, and select Change Password or Set Password.
Peacock will send a password reset link to the email address on file for your account. Click the link, enter a new password, and save it somewhere safe. Test the new password by signing out and signing back in with your Peacock username (usually your email address) and the password you just created. Once you confirm it works, you can safely unlink from Xfinity.
Why you might want to unlink Peacock from Xfinity
The most common reason is that you are canceling your Xfinity service but want to keep your Peacock subscription. Unlinking lets you maintain your Peacock account without an active Xfinity cable or internet plan. Another reason is privacy — unlinking separates your viewing history and account data between the two services.
Some people unlink because they want to switch to a different Peacock plan or tier that is not tied to Xfinity. Others unlink because they are moving to a different internet provider and no longer need the Xfinity connection. In all cases, unlinking is reversible — you can link them again later if you get Xfinity service back.
If you forget your Peacock password after unlinking
Go to peacock.com and click Forgot Password on the sign-in page. Enter the email address associated with your Peacock account. Peacock will send a password reset link to that email. Click the link, create a new password, and save it.
If you do not remember the email address tied to your Peacock account, you can contact Peacock support through the website. Have your Xfinity account number or the phone number on file ready — they may ask for it to verify your identity.
Relinking Peacock and Xfinity later
If you unlink Peacock and Xfinity and later want to reconnect them, the process is straightforward. Sign into your Peacock account, go to Account Settings, and look for an option to Link Account or Connect Service. Select Xfinity, sign in with your Xfinity credentials, and confirm the connection.
Relinking does not erase any of your Peacock history or settings. Everything you watched, saved, and customized will still be there. The only requirement is that you still have an active Xfinity account — if your Xfinity service is canceled, you will not be able to relink until you restore it.
Frequently Asked Questions
Does unlinking Peacock from Xfinity cancel my Peacock subscription?
No. Unlinking only removes the connection between the two accounts. Your Peacock subscription continues as normal, and you keep all your saved shows, watchlists, and viewing history. You will just need to sign in with a Peacock-specific password instead of your Xfinity credentials.
Can I unlink Peacock from Xfinity on the Peacock app?
No. The unlink option is only available on the Peacock website when you sign in through a web browser. Open peacock.com on your computer or phone browser, go to Account Settings, and look for Connected Devices or Linked Accounts. The mobile app does not have this feature.
What if I unlink Peacock and then cancel my Xfinity service?
Unlinking first means your Peacock account is already separate from Xfinity, so canceling Xfinity will not affect Peacock at all. You can continue watching Peacock with your Peacock username and password. If you do not unlink before canceling Xfinity, you may lose access to Peacock temporarily until you set up a separate Peacock password.
Will my Xfinity bill change if I unlink Peacock?
If Peacock was included free with your Xfinity plan, unlinking does not change your bill. You will still have the same Xfinity service. However, if you want to keep watching Peacock after unlinking, you may need to pay for a Peacock subscription separately, depending on your current plan.
Can I link a different Xfinity account to my Peacock account?
You can unlink your current Xfinity account and then link a different one, but Peacock does not allow multiple Xfinity accounts on a single Peacock profile at the same time. Unlink the first account, then go to Account Settings and select Link Account to connect a different Xfinity login.