Cancel Peacock Through Your Account Settings

The fastest way to cancel Peacock is to go into your account settings on the Peacock website or app and turn off your subscription there. You do not need to call anyone or wait on hold. The cancellation takes effect at the end of your current billing cycle, so you keep access until that date arrives.

On a web browser, sign into your Peacock account, click your profile icon in the top right corner, and select "Account". Scroll down to the "Subscription" section and click "Manage Subscription". You will see a button that says "Cancel Subscription" — click it, and Peacock will ask you to confirm. After you confirm, your subscription ends on the date shown on your screen.

On the Peacock app for phone or tablet, tap your profile icon at the bottom right, go to "Account", then "Subscription", and tap "Manage Subscription". The same "Cancel Subscription" button appears. Tap it and confirm your choice. You will receive an email confirmation with your final billing date.

Key Takeaways

  • You can cancel Peacock directly through your account settings on the website or mobile app without contacting customer service.
  • Your subscription remains active until the end of your current billing period, even after you cancel.
  • If you signed up through a third-party service like Apple, Google Play, or Amazon Prime Video, you must cancel through that service instead of Peacock's website.
  • Peacock will send you a confirmation email showing the exact date your subscription ends.
  • You can restart your subscription at any time by signing back in and choosing a plan.

Canceling a Subscription Purchased Through Apple, Google, or Amazon

If you signed up for Peacock through Apple App Store, Google Play, or Amazon Prime Video, you cannot cancel through Peacock's website. Instead, you must cancel through the service where you made the purchase. Peacock does not have access to those subscriptions, so canceling in your Peacock account will not work.

For Apple, go to Settings on your iPhone or iPad, tap your name at the top, select "Subscriptions", find Peacock, and tap "Cancel Subscription". For Google Play, open the Google Play app on your Android phone, tap your profile icon, go to "Payments and subscriptions", select "Subscriptions", find Peacock, and tap "Cancel subscription". For Amazon Prime Video, go to your Prime Video account settings, find "Manage Your Prime Video Membership", and cancel Peacock from there.

What Happens After You Cancel

Once you cancel, you keep watching Peacock until the last day of your billing cycle. If you paid monthly, you have access through the end of that month. If you paid for a year upfront, you have access through the end of that year. Peacock will not charge you again after that date.

Your saved shows, watchlist, and viewing history stay in your account for a limited time after cancellation. If you restart your subscription later, some of this information may still be there, though Peacock does not may provide it. Your login credentials remain active, so you can sign back in whenever you want to restart.

Restarting Your Peacock Subscription

You can restart your Peacock subscription at any time by signing into your account and choosing a plan. There is no penalty for canceling and restarting — you straightforward pay for the plan you select on the day you restart. Peacock offers a free tier with ads and paid tiers with fewer ads or no ads.

When you restart, you start a new billing cycle from that date. If you had a monthly subscription before, your new monthly subscription begins on the day you restart, not on your old billing date. You can choose a different plan than you had before.

Canceling Before Your Free Trial Ends

If you signed up for a free trial, you must cancel before the trial period ends to avoid being charged. The exact number of days in your trial depends on the offer you received — some are seven days, others are longer. Peacock sends a reminder email a few days before your trial ends, but it is your responsibility to cancel if you do not want to be charged.

Cancel the same way you would cancel a paid subscription: go to your account settings, find "Manage Subscription", and click "Cancel Subscription". Once you cancel, you lose access to Peacock when ready when the trial ends. You will not be charged.

Troubleshooting Cancellation Problems

If the "Cancel Subscription" button does not appear in your account settings, you likely signed up through a third-party service. Check whether you created your Peacock account directly or through Apple, Google, Amazon, or another platform. If you are unsure, try canceling through each of those services.

If you are still charged after canceling, check your email for a confirmation that your cancellation went through. If you see the confirmation but were still charged, contact Peacock customer service through the app or website. Go to your account settings, scroll to the bottom, and look for "Help" or "Contact Us". Peacock can review your account and issue a refund if the cancellation did not process correctly.

Frequently Asked Questions

Do I lose access to Peacock when ready after I cancel?

No. You keep full access until the end of your current billing period. If you cancel on the 15th of the month but your billing date is the 30th, you can watch until the 30th. After that date, you cannot sign in.

Can I get a refund if I cancel mid-month?

Peacock does not refund unused portions of your subscription. Once you have paid for a billing period, that payment is final. However, you keep access through the end of that period, so you are not losing the service you paid for.

What if I cancel but Peacock keeps charging me?

First, check your email for a cancellation confirmation. If you have it but were still charged, contact Peacock customer service when ready. Go to your account settings and select "Help" or "Contact Us". Peacock can investigate and refund incorrect charges.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and restart later.

Will I lose my saved shows and watchlist if I cancel?

Your watchlist and viewing history may remain in your account for some time after cancellation, but Peacock does not may provide this. If you restart your subscription, some information might still be there, but do not count on it being preserved indefinitely.