Upgrade Your Peacock Account in Three Steps

You can upgrade your Peacock account from the free tier to Premium or Premium Plus directly through the Peacock app or website. The process takes about two minutes and requires a payment method — a credit card, debit card, or PayPal account. Your upgrade takes effect when ready, and you'll have access to all the content and features of your new tier right away.

The main difference between the tiers is what you can watch and when. Free Peacock shows you ads and limits some content. Premium removes most ads and unlocks the full library, including live sports and NBC shows the day after they air. Premium Plus removes all ads and adds the ability to read episodes to watch offline.

Key Takeaways

  • You can upgrade through the Peacock app, the website, or through your TV provider's app if you watch Peacock there.
  • Premium costs around $5.99 per month with ads or $11.99 per month without ads; Premium Plus costs around $11.99 per month with ads or $17.99 per month without ads, though prices vary by region and change periodically.
  • Your upgrade starts when ready, and you can cancel or downgrade at any time without penalty.
  • If you have a cable or streaming bundle that includes Peacock, you may already have Premium or Premium Plus at no extra cost.

Upgrade Through the Peacock App or Website

Open the Peacock app on your phone, tablet, or computer, or go to peacock.com in your browser. Look for your profile icon or account menu — usually in the top right corner. Tap or click "Account" or "Settings," then select "Manage Plan" or "Upgrade Plan."

You'll see the three tiers side by side: Free, Premium, and Premium Plus. Each shows what's included — the number of ads, whether you can read, whether you get live sports, and the price. Select the tier you want and tap "Upgrade." Enter your payment method if you haven't already saved one. Peacock will charge your card or PayPal account when ready, and your new tier activates right away.

Upgrade Through Your TV Provider or Bundle

If you watch Peacock through your cable provider's app — Comcast Xfinity, Charter Spectrum, Cox, or others — you may be able to upgrade directly there. Open the provider's app, find Peacock, and look for an upgrade or account option. Some providers let you upgrade to Premium Plus through their app; others direct you to Peacock's website.

If you have a bundle that includes Peacock — such as Comcast Xfinity, YouTube TV, or Hulu + Live TV — check your plan details first. Many bundles include Premium or Premium Plus at no extra cost. Log into your bundle account and look for "Included Services" or "My Plan" to see what tier you already have.

What Happens After You Upgrade

Your new tier takes effect when ready. If you upgrade in the middle of a billing cycle, Peacock prorates the charge — you pay only for the days remaining in that cycle, then the full monthly price starts on your next billing date. You can check your billing date and next charge amount in your Account settings under "Subscription" or "Billing."

You can watch on all your devices right away. If you're signed into Peacock on your phone, tablet, computer, or TV, log out and back in to refresh your account and see the new features. Premium Plus members can start downloading episodes when ready — look for the read icon next to each episode title.

Cancel or Change Your Plan Anytime

You can downgrade back to Free, switch from Premium to Premium Plus, or cancel your subscription at any time. Go to your Account settings, find "Manage Plan" or "Subscription," and select "Downgrade" or "Cancel." The change takes effect at the end of your current billing cycle — you won't lose access mid-month, and you won't be charged again.

If you cancel and later want to resubscribe, your watchlist and viewing history stay saved to your account. You can upgrade again whenever you want without losing your place in shows or movies.

Troubleshooting Payment Issues

If your upgrade fails, the most common reason is a payment method that's expired, blocked, or flagged by your bank. Check that your card or PayPal account is current and has enough funds. If you're using a debit card, your bank may have declined the charge as a security measure — contact your bank to allow Peacock charges, then try again.

If you see an error message, try clearing your browser cache and cookies, then log back in. If you're upgrading on a phone or tablet, try the website instead, or vice versa. If the problem persists, contact Peacock support through the app or website — look for "Help" or "Contact Us" in your Account menu.

Frequently Asked Questions

Can I upgrade on a free trial?

Yes. If you're on a free trial, you can upgrade to Premium or Premium Plus at any time. The upgrade price is prorated based on how many days are left in your trial, then you're charged the full monthly price on your next billing date.

What's the difference between Premium with ads and Premium without ads?

Premium with ads shows you short commercials during shows and movies. Premium without ads removes almost all ads — you may still see a brief ad at the start of some live sports events. Premium Plus without ads has the fewest ads of any tier.

Can I share my Premium account with family members?

Peacock allows you to create multiple profiles under one account, and each person can have their own watchlist and recommendations. However, the terms of service state that your account is for personal use only. Sharing login details with people outside your household may violate the terms.

Will I lose my shows and watchlist if I downgrade?

No. Your watchlist, viewing history, and saved shows stay with your account no matter what tier you're on. If you downgrade to Free, you'll lose access to Premium-only content, but your profile and history remain.

How do I know if my bundle includes Peacock Premium?

Log into your bundle account — Xfinity, YouTube TV, Hulu + Live TV, or whichever service you use — and look for "My Plan," "Included Services," or "Manage Subscriptions." It will list what tier of Peacock is included. You can also open the Peacock app and check your Account settings; it will show whether you're on Free, Premium, or Premium Plus.